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PRODUCT CARE AND STORAGE
Storing the Massage Chair
• Disconnect the massage chair from
the power source after use.
• Keep the massage chair away from
direct sunlight, high temperature or
high humidity.
• Do not put heavy objects on the
massage chair.
• If the outer cover is torn or the
mechanism is damaged, stop using
the chair and contact Brookstone.
• Do not store the massage chair
under direct sunlight or in places of
high temperature. This may cause
the upholstery to fade.
Cleaning the Massage Chair
Never use scouring pads, abrasive
cleaning agents or aggressive liquids
such as petroleum or acetone to clean
the chair.
Do not immerse the chair in water.
To clean the massage chair:
• Remove the main plug from the wall
socket.
• Clean the controller and cords with
a dry cloth. Do not use a moist cloth
or a cleaning agent.
Any additional servicing should be
performed by an authorized service
representative. This chair has no user
serviceable parts inside.
Caution
Do not use abrasive cleaning agents
like benzene or thinner to clean the
massage chair. This may cause the
upholstery to fade.
Caution
TROUBLESHOOTING
If you encounter problems while operating the Brookstone Rock & Recline
Massage Chair, try the suggestions below. If the massage chair still is not
operating properly, click the main power switch on the back of the chair to the
OFF position and remove the power plug from the electrical outlet. Contact
Brookstone Customer Service at 866-336-3199 for servicing.
Do not dismantle or attempt to repair the Brookstone Rock & Recline
Massage Chair yourself. Doing so will void the warranty and Brookstone
will not bear any responsibility for any subsequent consequences.
Problem
Possible cause/action
• The massage chair is connected
to the power source but it is not
functioning
• Check that the main power switch
on the back of the chair is in the
ON position.
• Check that the power plug is insert-
ed properly and the power outlet is
functioning properly.
• Press the Power button on the
remote.
• Check the fuse next to the main
switch in the back of the chair.
• The remote controller is respond-
ing, but the massage chair is not
functioning
• The massage chair may have auto-
matically shut down due to over-
heating protection devices. Please
turn off the power and allow the
chair to cool for 30 to 50 minutes.
• My massage has stopped
• Automatic programs last for 15
minutes (6 minutes for the Quick
program). Manual programs last
for 15 minutes. When the program
completes, the chair turns off.
• The massage chair may have auto-
matically shut down due to over-
heating protection devices. Please
turn off the power and allow the
chair to cool for 30 to 50 minutes.
• My chair stopped working
• If you press ROCK in an Auto pro-
gram it will cancel all forward recline
movements preprogrammed in that
Auto program.
