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Troubleshooting
Error codes
An icon or error code will appear on the LCD screen if any of the following happen:
[ ] icon
The [ ] button may have being pressed accidentally. Press the [ ] button
again to resume massage.
[ ] icon
The cover of the Safety Release Knob is open. Close the cover and the
footrest massage will resume.
[ ] icon
The footrest massage unit is not in operation position or retract position.
Extend the footrest massage unit by pressing the [ ] button until the icon
disappears and the footrest massage function will resume.
LCD returns
to ‘Main Menu’
The backrest bottom panel is being depressed by some obstacle. Remove
the obstacle and re-start the program.
Error code #15
The product is overheating. Turn off the main switch and let the product cool
down for at least 30 minutes before using again.
Other error codes Turn off the main switch and re-start the program. If the problem persists,
please turn off the main switch and contact Brookstone Customer Service.
