TROUBLESHOOTING
When the following problems occur, try possible solutions listed below before returning it for repair:
For product support and assistance, please check our help center and support pages online
at www.brondell.com or email us at [email protected]. We are here to help!
P.9
Problem
Solution
1. Check if the electrical cable is plugged into a socket.
2. Check if the electrical cable is plugged into the appliance.
3. Check if the front panel is inserted properly.
1. The appliance may be a
ff
ected by moisture, oil residues,
smoke, fumes, spray, etc. Place the appliance in another
environment to test again.
2. Take o
ff
the lid on the sensor and clean the lens with a
soft cloth.
1. Check if the filter is expired or has adsorbed pollutants with
bad smell.
2
. The Nanocrystalline filter can be reused after exposure
to sunlight. If the problem persists,change the filter.
Use a vacuum cleaner to clean the pre-filter. If the problem
persists, change the filter.
The appliance may be placed in the wrong place that prevents
pollutants from being absorbed. Place it in another spot or
change to manual mode and increase the fan speed to
maximum.
The appliance does not work
when switched on.
The touchscreen controller
does not work.
Particulates in the air cannot
be removed.
The appliance is extra loud
when running.
The air purifier does not
respond to air pollutants in
the room.
When in auto mode, the air
quality indicator / PM2.5 value
is always red or high.
Unpleasant smell cannot be
removed.
