Warranty Program
Proof of purchase is required to access this warranty program, which is in effect from the date of
purchase. If unable to provide proof of purchase or after the warranty has expired, customers will
be subject to parts, shipping and handling fees.
Full 30-Day Warranty
Any missing parts can be replaced at no charge within 30 days from the date of purchase with a
valid proof of purchase.
Limited Warranty
This grill cannot be returned or refunded after it is used.
1-Year Limited Warranty on all parts in regards to damage affecting the operation of the gas grill.
Warranty Provisions:
- This warranty is non-transferable and does not cover failures due to misuse or improper installation or maintenance.
- This warranty is for replacement of defective parts only. We are not responsible for incidental or consequential
damages or labor costs.
- This warranty does not cover chips and scratches of porcelain or painted surfaces, nor does it cover corrosion or
discoloration due to misuse, lack of maintenance, hostile environment, accidents, alterations, abuse or neglect.
- This warranty does not cover damage caused by heat, abrasive and chemical cleaners, resulting in chipped porcelain
enamel parts or any damage to other components used in the installation or operation of the gas grill.
The original consumer purchaser will be charged fro all shipping and handling fees of replacement
under the terms of limited warranty. If customer unable to provide proof of purchase or after the
warranty has expired,customers will be subject to parts, shipping and handling fees.
Some states (provinces) do not allow the limitation or exclusion of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state (province) to state
(province).
If you have any questions related to the product or warranty, please visit our website at
broilchef.com , email us at
[email protected] or call our customer service center at 1-877-885-8227 (TOLL-FREE), 10:00 A.M.
to 7:00 P.M. (EST),
Monday-Friday.
Manufactured by:
Lucas BBQ Co., Ltd.
Room 507, Eking Building, Shida Rd.,
Liaobu Town, Dong Guan City,
Guangdong, China.
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