•
Bent or damaged connectors on the backplane (the surface inside the chassis to which the blades connect).
•
One or more components (such as a power supply, blower assembly, port blade, control processor blade (CP8), core switch
blade (CR8), or WWN card) do not function properly even after the component was replaced.
•
The
psShow
or
fanShow
commands continue to show a faulty component even though the component was replaced.
•
The
slotShow
command continues to show a faulty control processor (CP8), core switch (CR8), or port blade even though the
blade was replaced.
Recording critical Brocade DCX and SAN information
All commands must be entered from a CLI session (Telnet or serial) to the active CP blade unless otherwise indicated.
NOTE
Run
supportShow
, which includes most of the information in the following table and more. The customer should record the
location of the .txt files, which are created by the customer in this procedure and are not called out in the
supportShow
results.
For detailed information about Fabric OS commands, refer to the
Fabric OS Command Reference Manual
. Use a checklist to ensure
that all required information is recorded.
TABLE 15
Critical information checklist
Checked?
Data
Notes
Configuration information
Location of "config-switch.txt" file
Location of "config-miscinfo.txt" file
IP address, subnet mask
WWN for Brocade DCX
SAN profile
Location of "SANbefor.txt" file
Notes regarding
nsshow
output
Notes regarding
nsallshow
output
Notes regarding
switchshow
output
Notes regarding
fabricshow
output
Output from supportshow command
Location of "spptshow.txt" file
Notes regarding
supportshow
output
Output from licenseshow command
License keys and other licensing data for
licensed products enabled on device.
Information about the new chassis
New factory serial number
New serial number (if available)
1. Open a Telnet session and log in to the Brocade DCX as
admin
. The default password is
password
. Enable the logging function
on your Telnet or serial console connection.
Removal and replacement of the Brocade DCX chassis
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