Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic
UE436E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
UE437E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
UE438E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
UE439E
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 4 Years, Electronic
UE440E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 4 Years, Electronic
UE441E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 4 Years, Electronic
UE442E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 4 Years,
Electronic
UE443E
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 5 Years, Electronic
UE444E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 5 Years, Electronic
UE445E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 5 Years, Electronic
UE446E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 5 Years,
Electronic
UE447E
Hardware Installation, Electronic
U5988E
NOTE:
NOTE:
NOTE:
NOTE: The HP Care Pack service part numbers below covers the Brocade 8/24c SAN
Switch Power Pack+
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Support Plus
Support Plus
Support Plus
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years,
Electronic
UL246E
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 4 Years ,
Electronic
UL248E
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 5 Years ,
Electronic
UL250E
Support Plus 24 - Recommended
Support Plus 24 - Recommended
Support Plus 24 - Recommended
Support Plus 24 - Recommended
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 3 Years, Electronic
UL247E
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 4 Years, Electronic
UL249E
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 5 Years, Electronic
UL251E
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Options
Options
Options
Options
Service offerings include a full range of Customer HP Care Pack services for both hardware and software
services. Support Plus 24 is the recommended service for this product.
Support Plus 24 is the recommended service for this product.
Support Plus 24 is the recommended service for this product.
Support Plus 24 is the recommended service for this product.
Response - Upgrade on-site response from next business day to same day 4-hours
Coverage - Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Additional Warranty protection and/or HP Installation packages can be purchased.
NOTE:
NOTE:
NOTE:
NOTE: Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details
QuickSpecs
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Brocade 8Gb SAN Switch for HP BladeSystem c-Class
Service and Support, HP Care Pack, and Warranty Information
DA - 13084 Worldwide — Version 2 — November 17, 2008
Page 8
