BroadLink SP4L-AU Скачать руководство пользователя страница 33

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IX.

Online Resources & Support

9.1.

Online Resources

In-App help center

Sign in BroadLink App and tap “?” on top of App homepage or “Me” > ”Help center” to access
help center for more information of each product and App functions.

Tutorial video

Search “BroadLink International” to find videos for device setup, use and other tips in YouTube.

9.2.

Customer Support

In-App feedback (Recommended)

In “Help center”, tap “Feedback” or go to “Me” > “Feedback” to submit your issue for prior
customer support.

Facebook

Global Hotline

We provide 5x24h (Mon-Fri) call service for global users. Please feel free to dial local number
to get instant voice support.

Email

Send email to

[email protected]

Содержание SP4L-AU

Страница 1: ...WI FI SMART PLUG Complete User Manual For SP4M and SP4L series Hangzhou BroadLink Technology Co Ltd Last updated Jun 12 2020 ...

Страница 2: ...ith IFTTT for advance home automation No smart home hub and 3rd Party APP required set up routines and schedules through the Alexa app Max working time feature limit your appliance only works for certain period Supports up to 15 amp for high power appliances Compatible with apple iPhone and Android phones 1 3 Specifications Product Name Smart Plug Model SP4M US SP4L US SP4L AU Standard US US AU Di...

Страница 3: ...Setup mode waiting to be added Flashes slowly then off Device is being set up and added to network Flashes slowly continuously Device is failed to connect to network or disconnected from network ON OFF Device is switched on off Reset for AP NoAPP Setup When the device is in any conditions press and hold the power reset button for 5s until the LED indicator flashes intermittently DO NOT hold longer...

Страница 4: ...l Almost 100 success rate User Privacy Requires both necessary information such as Wi Fi password and email and unexpected permissions such as location audio recording WLAN multicasting Only requires necessary information of WI Fi password and email App Issues The app may crash stop or not professionally designed No 3rd party app no issues at all Most people trust Alexa and Google Home app 2 2 Sup...

Страница 5: ... try again When you connect to the device Wi Fi network your phone may pop up message such as This WLAN network has no Internet access Connect anyway Please choose CONNECT 2 5 Connect Device A landing page will automatically pop up on your smartphone In the landing page select your home Wi Fi name and input its password Input your email as an account name and name the device for voice control Proc...

Страница 6: ...could stay there and you may need to manually return to home page 2 6 Check Online Status The LED indicator will be flashing slower and then always on bulb or flashing slower and then off other products showing the device has been connected to Wi Fi network You will receive a confirmation email after the device is online NOTE You may need to log in to webpage of email service provider and check yo...

Страница 7: ...nd download the app Open Alexa app and sign in the app or create a new Amazon account NOTE Echo speaker is not required if you just want to control the device in Alexa app or use voice control over phone in Alexa app 3 2 Link Account Tap the main menu on the top left corner and choose Skills Games ...

Страница 8: ...o confirm your location before proceeding If you made wrong choice here you could tap the server location under BroadLink logo to make the selection again If you did not set up your BroadLink account email used in NoAPP setup with password in BroadLink app please choose NoAPP option to proceed For BroadLink existing app users you can choose either BroadLink Account or NoAPP to sign in For NoAPP si...

Страница 9: ...ommended to link your BroadLink account with your familiar ID on phone for better user experience You can tap skip to skip this step If you want to link your account again you can do it again by either way a Disable skill and enable again to come back to this page b In BroadLink app go to Me and tap your account on the top Then tap Linked accounts When you tap Link you will be redirected to Google...

Страница 10: ...Done on the top left You can tap this button to proceed On some Android phones due to system restrictions when you start to link account Alexa is unable to take the journey inside the app but launch the system browser for you Under this circumstance when you finish the process the Done button will not be shown on the page You can just switch to Alexa app to continue next step For iPhones or most o...

Страница 11: ...them one by one NOTE If you accidentally canceled device discovery you could also tap the Alexa icon on the center bottom and say Discover devices to trigger the process again After the device is set up in Alexa you can go to device group Plugs or All Devices and find the device with the name you input during setup The newly added devices will have a red dot mark in front of device name which help...

Страница 12: ...trol page You can tap the ON OFF button turn on off the plug You can tap the Settings button on the top right and rename the device change type or disable it If you changed the type of device the device will be moved to another group 3 6 Control Device by Voice in Alexa App ...

Страница 13: ...rn off smart plug Turn on smart plug Turn off smart plug Turn on night light Turn off night light Dim night light Brighten night light Dim night light to 20 Brighten night light to 80 3 7 Control Device by Voice with Echo Speaker If you have Echo speaker ex Echo Dot Echo Show added in your network you can also say to the speaker to control device with far field voice recognition For the setup of E...

Страница 14: ...eate a new Google account If you have signed in with your Google account before the app will automatically sign in for you NOTE Google Home or Nest speaker is not required if you just want to control the device in Google Home app or use voice control over phone in Google Home app 4 2 Link Account Tap the main menu on the top left corner and choose Set up device Works with Google ...

Страница 15: ... here you could tap the server location under BroadLink logo to make the selection again If you did not set up your BroadLink account email used in NoAPP setup with password in BroadLink app please choose NoAPP option to proceed For BroadLink existing app users you can choose either BroadLink Account or NoAPP to sign in For NoAPP sign in Input the same email as you used in pop up landing page and ...

Страница 16: ...to complete account linking Enable the skill and you will be redirected to an account linking page On the account linking page you need to confirm your location before proceeding If you made wrong choice here you could tap the server location under BroadLink logo to make the selection again ...

Страница 17: ...ou will receive an email with a 7 digit verification code Input the code and tap Sign in to complete account linking 4 3 Link with Google Account Apple ID Optional Same as 3 3 4 4 Discover Device After you complete 4 3 Google Home will automatically discover devices and show new devices found You can choose the device and assign a room for it ...

Страница 18: ...NOTE If you skip adding device to room you can still control it individually but group control in a room will be not available 4 5 Control Device Manually in Google Home ...

Страница 19: ...with Google Speaker If you have Google speaker ex Google Home mini or Nest Hub added in your network you can also say to the speaker to control device with far field voice recognition For the setup of Google speakers please refer to guide in Google Home app or consult with Google customer service NOTE When you say to Google speaker you need to add wake up word before command For instance Hey Googl...

Страница 20: ...equired A smartphone or tablet running iOS 9 0 Android 4 1 or higher Internet access on phone NOTE If you already have the App installed and signed in please skip step 2 2 2 4 5 3 Download and Install App Download the latest BroadLink APP from App Store or Google Play by searching broadlink and install it on your smartphone or tablet We appreciate if you can rate us a 5 star and share your joy in ...

Страница 21: ...ther server If you signed in with account from our legacy app ihc you may have same account on different servers Please sign in to the server not in your region and delete the account Under most of circumstances you do not need to manually choose the server If you insist to change a server please check the following definitions of each server before changing On login option page choose BroadLink A...

Страница 22: ...Google Home you don t need to do any extra setup in BroadLink app When you signed in the app the device will be automatically found and displayed on homepage You can tap the quick control button at right side to turn on off the device or tap the device icon to enter the control page In control page you can tap either the status icon in the center or power button at the bottom to turn on off the de...

Страница 23: ...f floor lamp at sunrise Cycled timer The device will be turned on for a specified time then turned off for a specified time and repeat in a period can be set for once or repeated days Turn on oxygen pump in fish tank for 5 min then turn off it for 10 min and repeat in 24 hours Delay timer The device will be operated after the specified time Turn off bed lamp after 10min 7 2 Set Up Regular Timer Ta...

Страница 24: ... to set the device location so the system can find the correct sunrise sunset time from Internet You can tap Device location to choose your country province state and city or let the app automatically detect your location You can even slide up and down to set a deviation to let the device act XX minutes before after sunrise or sunset For Repeat setting and Operation please refer to 6 2 Set Up Regu...

Страница 25: ...me Then set the duration time and action for operation 1 and operation 2 For Repeat setting please refer to 6 2 Set Up Regular Timer Tap Save to save the timer You can also tap Common on the top right to switch back to regular timer setting 7 5 Set Up Delay Timer Tap Delay in device control page to add a delay timer You can pick up a preset delay time from the list or customize it as you want ...

Страница 26: ......

Страница 27: ...et and automatically turn off it after a preset duration For instance you like to make soup every day for dinner and the soup needs to be boiled for 30min but you are not sure when you will start cooking Now you can connect the power of your electrical cooker to smart plug and enable Max Work Time with setting of 30min timer Then every day you can just press the on off button on smart plug to turn...

Страница 28: ... don t want the LED indicator to be lighted you can disable it in Enable LED indicator option 8 3 Control History You can tap History to view your control records To change a date to show records you can tap the date on the top center to select a day or tap Previous Day or Next Day to quickly switch one day before or after ...

Страница 29: ...e Device info page is usually used for customer support When you request for help from our customer support you might be asked for submitting device info You can take screenshot or tap Copy all information to send all information in text 8 2 Firmware Update You can tap Firmware update to check updates of firmware Usually new firmware will be also popped up when you access device control page Pleas...

Страница 30: ...et will be turned off Please manually switch it on if you want to keep previous state 8 3 Notification Setting You can set to receive push notification when the device is on off or offline Enter Notification setting and tap Add notification Select a device state and choose the state on off or offline You may need to choose sub device from socket or night light if you are using SP4L ex When the dev...

Страница 31: ... otherwise you will be unable to receive push notifications 8 4 Sub Devices BroadLink 4th gen smart plugs support FastCon Bridging which allows devices building their own sub networks with one of them acting as master and others as clients to minimize the connection load of Wi Fi router When the device was added in the network It will look for better network routes in 1 2 minutes and may join a su...

Страница 32: ...Also when you add FastCon sensors and light switches via the smart plug this smart plug will be fixed as master If your device is a master you can tap Sub device to view all sub devices ...

Страница 33: ... videos for device setup use and other tips in YouTube 9 2 Customer Support In App feedback Recommended In Help center tap Feedback or go to Me Feedback to submit your issue for prior customer support Facebook Follow us on Facebook by searching BroadLink International or join our fans group Global Hotline We provide 5x24h Mon Fri call service for global users Please feel free to dial local number ...

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