Troubleshooting
NetXtreme
User Guide
Broadcom
®
October 2020 • 2CS57XX-CDUM518
Page 28
Testing Network Connectivity
Windows
Use the ping command to determine if the network connection is working.
1.
Verify that the drivers are loaded and enabled.
2.
Verify that the cable is attached and you have a proper link.
3.
Click
Start
, and then click
Run
.
4.
Type
cmd
in the
Open
box, and then click
OK
.
5.
Type
ipconfig /all
to view the network connection to be tested.
6.
Verify that the IP address is correct for the network to which the adapter(s) is connected.
7.
Type
ping IP address
, and then press ENTER.
The ping statistics that are displayed indicate whether the network connection is working or not.
Linux
To verify that the Ethernet interface is up and running, run
ifconfig
to check the status of the Ethernet interface.
It is possible to use
netstat -i
to check the statistics on the Ethernet interface. Go to
for
information on
ifconfig
and
netstat
.
Ping an IP host on the network to verify connection has been established:
From the command line, type
ping IP address
, and then press ENTER.
The ping statistics that are displayed indicate whether the network connection is working or not.
Broadcom Boot Agent
Problem
: Unable to obtain network settings through DHCP using PXE.
Solution
: For proper operation make sure that the Spanning Tree Protocol (STP) is disabled or that portfast
mode (for Cisco) is enabled on the port to which the PXE client is connected. For instance, set spantree portfast
4/12 enable.
Note:
When using forced link speeds, verify that both the adapter and the switch are forced to the
same speed, or that both sides are configured for auto-negotiation.
Note:
Network connectivity can also be tested using the
feature in Broadcom
Advanced Control Suite 2.
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