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TECHNICAL SUPPORT

For assistance installing, configuring, or running 
the controller, contact Broadcom Technical 
Support:

WARRANTY NOTICE

1.

The warranty does not cover the return of 

parts damaged by changing the bracket.

2.

The warranty does not cover ESD damage to 

the controller. Controllers returned without a 
bracket mounted on the board will be returned 
without return merchandise authorization (RMA) 
processing.

Website:

www.broadcom.com

For product information and a complete list of distributors, please go to our website: 

www.broadcom.com

.

Broadcom, the pulse logo, Connecting everything, Avago Technologies, Avago, the A logo, and MegaRAID are among the 
trademarks of Broadcom in the United States, certain other countries and/or the E

U.

Copyright © 2017 Broadcom. All Rights Reserved.

 pub-005165.

The term "Broadcom" refers to Broadcom Limited and/or its subsidiaries. For more information, please visit 

www.broadcom.com

.

Broadcom reserves the right to make changes without further notice to any products or data herein to improve reliability, 
function, or design. 

Information furnished by Broadcom is believed to be accurate and reliable. However, Broadcom does not assume any 
liability arising out of the application or use of this information, nor the application or use of any product or circuit described 
herein, neither does it convey any license under its patent rights nor the rights of others. 

Corporate Headquarters

Website

 

San Jose, CA

www.broadcom.com

 

5972-4864-P0002 — May 17, 2017.

Figure 1. Installing the MegaRAID SAS 9380-8i8e RAID Controller in a PCIe Slot

6.

Connect SAS cables between the board and the SAS backplane or any other SAS or SATA 

device.

 To avoid the risk of data loss, back up your data before you change your system configuration. 

This 12Gb/s SAS controller has two SFF-8643, internal x4, mini-SAS HD connectors, and two SFF-8644 
mini-SAS HD-4e external connectors. For the internal connections, use cables with an internal mini-SAS 
HD connector on one end (to connect to the controller) and the appropriate connector on the other end 
to attach to the backplane or SAS/SATA devices. For the external connections, use cables with an external 
mini-SAS HD-4e connector on one end (to connect to the controller) and the appropriate connector on 
the other end to attach to the drive enclosure or SAS/SATA devices.

7.

Make sure the system provides the required airflow for the controller.

 Airflow must be at least 

300 linear feet per minute (LFM) at 55 °C inlet temperature to avoid operating the LSISAS3316 processor 
above the maximum junction temperature.

8.

Replace the cover, reconnect any cords and cables, and power up the system.

 Replace the 

chassis’s cover, reconnect any power cords, and reconnect any network cables. Turn on the power.

9.

Run the MegaRAID BIOS Configuration Utility.

 Run the MegaRAID BIOS Configuration Utility to 

configure the groups and the virtual drives. When the message about the configuration utility appears on 
the screen, immediately press Ctrl+R to run the utility. The following screen is an example of this utility.

NOTE: Refer to the 

12Gb/s MegaRAID SAS Software User Guide

 for detailed steps on configuring drive 

groups and virtual drives.

Figure 2. Create New Virtual Drive Screen

Driver Installation

The firmware and drivers are routinely updated and made available on the Support and Download 
center. Visit 

http://www.broadcom.com/support/download-search

and download the latest firmware 

and driver for the controller.

Edge of Motherboard

PCIe Slot

Bracket Screw

Press Here

Press Here

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