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2

1

Using long-

nosed pliers, 

unscrew  

gently to 

remove the 

outlet.

Check for damage. 

Soak using a suitable 

solution to de-scale.

Screw back into the tap 

body to replace the outlet.

IMPORTANT

Isolate the  

water supply  

before  

starting!

2

3

1

4

Prise off the caps  

and indices.  

Undo the screws to  

remove the handles.

Unscrew the valve 

using an adjustable 

spanner.  

 

Check any seals  

and O-rings for 

damage. Replace 

valve if necessary.

Place valves  

in a suitable  

solution and  

soak until  

fully de-scaled. 

Reverse the steps to replace the 

valves and handles.

Maintenance - Valve Cleaning

1 2

3

At Bristan, we want to make things as easy as possible for our customers.  

That’s why we offer solid guarantees on all our products, effective from the date of purchase,  

to give you peace of mind.
To start your free guarantee simply scan the QR code and register your product.  

Alternatively visit 

www.bristan.com/register 

to register your product via a computer.

For full guarantee terms and conditions visit 

www.bristan.com/guarantees.

Operation

General Cleaning

Troubleshooting

Notes

Symptom

Cause

Remedy

No flow or 

low flow 

rate

Partially closed isolation valve.

Open isolation valve.

Instantaneous water heater cycles on 

and off as flow rate or pressure is too 

low.

Increase water flow rate or pressure through system.

Head of water is below the 

minimum distance required.

Refer to specification for minimum distance required. 

Hot or cold water being drawn off  

elsewhere causing pressure changes or  

instantaneous boiler temperature  

changes.

Do not use other water outlets when using the taps.

Airlock or partial blockage in the supply 

pipework.

Flush through pipework to ensure removal of debris 

and any airlocks.

Water 

dripping 

from taps

This is normal for a short time after using 

the taps.

This is caused by residual water tension, the build up 

of water in the tap body.

If water continues to drip, 

possibly due to the ceramic disc valves

Remove valves and clean, refer to 'Maintenance'  

section before starting any maintenance.

Taps do not 

turn on

Closed isolation valve.

Open isolation valve.

Mains water supply turned off.

Turn on mains water supply.

Please use this space for any notes 

you or your installer may have 

regarding the installation/plumbing  

of this product.

Bristan products are made from premium 

materials, with hand polishing and  

electroplated finishes. 

 

Your taps or shower should be regularly 

cleaned with warm water, a mild pH-neutral 

liquid soap, and polished with a soft cloth. 

Any residues from soap, toothpaste,  

shampoos and shower gels can cause  

blemishes if not rinsed off straight after use. 

Household bleaches and cleaners contain 

harsh chemicals and may damage the surface 

finish. Avoid using abrasive cloths, scouring 

pads, scrub sponges, steel wool  

or anything similar.  

 

Some surfaces such as nickel and pewter  

may be affected by the dye found in some 

cloths, so it is also important to avoid  

hanging cloths on spouts.

Off

Off

On

Hot

Cold

On

IMPORTANT

Isolate the  

water supply  

before  

starting!

Maintenance - Clean/Replace Outlet

Love Your Chrome

Bristan offers an effective chrome-friendly cleaning kit 

for use with your taps and showers. Scan the QR Code 

or search for ‘CLEAN KIT01’ on 

www.bristan.com

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