
Page 18
BrickHouse Security User’s Guide
Page 19
BrickHouse Security User’s Guide
Troubleshooting
Problem:
The DVR screen is only showing static.
Solution:
If using a wireless camera, check the channel on your camera and cycle
through the channels on the DVR. Though it can support up to 8 cameras, we do
not recommend using more than 4 at a time.
Problem:
The remote is not functioning.
Solution:
Check that the battery in the remote is not depleted. The remote control uses a
27A 12V battery.
Problem:
The motion detection feature doesn’t seem to be working; it’s recording when
nothing is moving.
Solution:
If you are using wireless cameras, interference and short bursts of static may
cause the DVR to register this change in the transmitted image as motion and
activate recording.
Viewing Files on a Computer
Connecting the device to your computer requires that the DVR
first be powered on. Connect the device via USB cord and the
DVR will automatically change to PC Connection mode. Your PC
will detect the DVR as removable storage. Open the removable
drive on your PC to view the DCIM folder. The DCIM folder con-
tains 100DSCIM. Open that folder to view your files.
To view video files, we suggest using VLC Player. VLC can be
downloaded for free from the programmers’ site at http://www.
videolan.org.