14
Troubleshooting
TROUBLESHOOTING GUIDE
Before carrying out any of the following service checks, unplug the unit from the power outlet.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Not working.
•
Power plug is disconnected.
•
Plug the power cord into the power
socket.
•
The tank is full of water.
•
Empty the water tank.
•
The tank is not in the right
position.
•
Position the water tank correctly in the
unit.
Dehumidification
strength has decreased.
•
The filter is too dirty.
•
Clean the filter.
•
The air inlet or outlet is blocked.
•
Remove the object that is blocking the
air inlet or outlet.
Loud noises coming
from the dehumidifier.
•
The dehumidifier is on an
uneven surface.
•
Position the dehumidifier on a smooth
and stable surface.
The dehumidifier
suddenly stops.
•
The room temperature may
be outside of the zone of the
dehumidifier.
•
The dehumidifier will start
automatically when it can read the room
temperature again.
Clothing dries very
slowly.
•
The room temperature is too
low.
•
If the room temperature is too low, the
clothing will dry slower than usual.
No reduction of
humidity in the room.
•
The room is too large for the
unit.
•
Move to a smaller room.
•
Doors and/or windows in the
room are not closed.
•
Close any doors or windows in the
room.
A noise keeps turning
on and off during
operation.
•
Similar to a refrigerator noise,
the compressor will turn off and
on during operation.
•
This is normal.
The dehumidifier seems
to shudder at times.
•
The unit will shudder slightly as
the compressor turns on and off.
•
This is normal.
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8/4/19 1:56 pm
