15
Freight And Delivery Damage
Damaged, lost, or shorted shipments are the responsibility of the motor carrier. Please
inspect all shipments promptly and report damage to the delivery carrier immediately.
Carriers require such reports within 15 days of delivery. Losses due to the failure to timely
report damage or loss is your responsibility.
Product leaving an Apple Inc. warehouse en route to the end customer is not the
responsibility of Bretford. Apple shall assume full responsibility for filing all such claims.
Making Warranty Claims
Warranty claims should be processed by the end customer contacting the Bretford
Customer Support Team. Prior to contacting Bretford, please have ready the model
number, serial number, and date of manufacture of the unit you are making the claim on.
Model number, serial number, and date of manufacture can all be found on the Bretford
label inside the cart or station. Bretford’s Customer Care Team can be contacted by one of
the following ways:
Email: [email protected]
Phone: 800-521-9614
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