21
EN Troubleshooting guide
PROBLEM
CAUSE
SOLUTION
Display does not show a time
The appliance is unplugged
Plug unit in
Display flashes “2:00 AM”
• Initial operation
• There was a power outage
Set clock
It is not possible to set the AUTO ON
time
• Lever not positioned in the “Coffee”
position
• Clock has not been set
• Position lever in position “Coffee”
• Set clock time
It is not possible to activate the
AUTO ON time
• AUTO ON time has not been set
• Set AUTO ON time
Coffee is not brewing
• The appliance is unplugged
• There was a power outage
• Brew mode was not selected
• There is no water in the water reservoir
• The appliance is in stand-by mode
• AUTO-ON function is not activated
• Lever is positioned in “Drip Stop”
position
• Water reservoir cover is not closed
• Plug unit in
• Wait for power to be restored
• Select brew mode to start
• Pour water into the water reservoir
• Switch on the appliance
• Activate AUTO-ON function
• Place lever in position “Coffee”
• Close the water reservoir cover
The coffee maker is only brewing
water
There are no coffee grounds in the filter
basket
Add the desired amount of coffee to the
filter
The coffee maker is overflowing
The filter basket is not properly inserted
Insert the filter basket correctly
Using too much coffee grounds
Remove filter from the filter basket
If using a paper filter, replace with new
one
Restart the coffee brewing process with
proper amount of coffee grounds (not
exceeding 10 coffee measuring scoops
or tablespoons)
Using coffee that is too finely ground
Use only coffee that is ground for drip
coffee makers
Paper filter and gold tone permanent
filter are used together
Use either paper or the gold tone per-
manent filter, never both at the same
time
The coffee flow through the lid is blocked
Remove the insert from the middle of
the lid
Rinse the lid properly under running
water
The filter basket spring popped out du-
ring cleaning
Reattach the spring to the filter basket
There are coffee grounds at the bot-
tom of the carafe
The paper filter was not inserted correct-
ly into the filter basket
Rinse filter basket, set filter into the
filter basked and restart brewing
• Paper filter collapsed
• Coffee powder is too finely ground
• Remove filter, rinse filter basket and
restart brewing with a new paper filter
• Use only coffee that is ground for drip
coffee makers
Display shows “E01”
Water in the water reservoir is finished
Pour water into the water reservoir
Press On/Off
Display shows “Lid”
Lid of the water reservoir is open
Close the lid
in other machine E01 is used for
TCO. Can we use different code for
water??
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