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For Australia & New Zealand only:
Warranty
In Australia, our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law. You are entitled to
a replacement or refund for a major failure
and for compensation for any other reasonably
foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality
and the failure does not amount to a major
failure.
The benefits given by this warranty are in
addition to other rights and remedies of the
consumer law.
For Claims in Australia please contact:
Procter & Gamble Australia Pty Ltd
1 Innovation Road, Macquarie Park
NSW 2113
Telephone: +612 8864 5000
Facsimile: +612 8864 5574
Email: [email protected]
For claims in New Zealand please contact:
Procter & Gamble Distributing New Zealand
Limited
Unit 3, Building I, 5 Orbit Drive
Rosedale, North Shore City 0632
Auckland, New Zealand
Telephone: +649 477 6400
Facsimile: +649 477 6399
Email: [email protected]
Our Warranty
This appliance is also covered by a 24 Month
Replacement Warranty commencing on the date
of purchase
(Our Warranty)
.
Our Warranty applies in all States and
Territories of Australia and in New Zealand
and is in addition to any mandatory statutory
obligations imposed on Procter & Gamble
Australia Pty. Ltd., its distributors and its
manufacturer. Our Warranty does not
purport to exclude, restrict or modify any
such mandatory statutory obligations.
Our Warranty only covers defects in the appliance
resulting from faults in workmanship or materials.
Therefore, if your appliance becomes faulty as a
result of faults in workmanship or materials, it will
be exchanged by your retailer, on presentation of
proof of purchase.
Our Warranty only applies to domestic or
household use of this appliance and the warranty
will only apply if the correct operating instructions
included with this product have been followed.
For any appliance replaced under this warranty,
Our Warranty ends on the expiry of the warranty
period that applied to the original appliance.
Our Warranty does not cover:
A. Damage arising from improper use or
operation on incorrect voltages.
B. Breakages to shaver foils, glass jars, etc.
C. Normal wear due to moving parts.
D. Repairs undertaken by unauthorised service
personnel or use of non genuine parts.
E. Appliances that are outside the warranty
period or are not faulty.
This appliance is not intended for use by young
children or infirm persons without supervision.
Young children should be supervised to ensure
that they do not play with the appliance.
If the appliance is powered by a cord extension
set or electrical portable outlet device these
should be positioned so they are not subject to
splashing or ingress of moisture.
To the extent permitted by the laws of the
Commonwealth of Australia and New Zealand
and applicable laws of a State or Territory of
Australia, and without affecting any mandatory
statutory obligations imposed by law, Our
Warranty is given in exchange for any other rights
you may have against Procter & Gamble Australia
Pty. Ltd. or its distributors or manufacturer,
whether at law, in tort (including negligence), in
equity or under statute.
Please retain proof of purchase of this appliance.
If you have any questions in relation to Our
Warranty, please call our Consumer Service line
(see below for numbers).
If you intend to make a claim please telephone
our Customer Service line on the numbers set
out below to obtain information about your claim
and any costs associated with claiming under
Our Warranty. You will bear the cost of returning
your product to us.
Repairs and service
If you are sending your appliance for repair
under Our Warranty, please pack the appliance
adequately and send it to your nearest Service
Agent, at your expense. For service or replacement
parts refer to the authorised Service Agents
listed overleaf. Local Service Agents may change
from time to time – in that event please contact
the Consumer Service free call number below for
updated local service agent details.
Australian Consumer Service
(free call): 1 800 641 820
New Zealand Consumer Service
(free call): 0 800 108 909
Australian & New Zealand Service Agents
VICTORIA & TASMANIA
Statewide Services Pty Ltd trading
as J A Appliances
17-19 Hossack Avenue
Coburg North, VIC 3058
Tel. (03) 8371 9100
Fax. (03) 9355 8644
Email: [email protected]
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