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Troubleshooting

The washer dryer cannot start up or stops during operation.
First try to solve the problem. If you cannot, then contact the service centre.

Description

Cause

Solution

The washer dryer does
not start

The door is not
properly closed

Switch the washing machine
back on after closing the door
Check whether any clothes are
trapped

The door cannot be
opened

The washer dryer's
safety protection
system is activated

Disconnect the power,
reconnect it, and switch the
machine back on

Water leakage

The connection
between the
washing machine
and the water supply
hose or the drain
hose is not tight

Check the water pipes and
tighten the connections
Clean the drain hose

Detergent residues in the
detergent compartment

The detergent is
dampened and
agglomerated

Clean and dry the compartment

Washing machine lights
or display do not light up

The appliance is not
powered. Circuitry
problem. Connection
problem

Check that the power is on and
that the power cord is properly
connected.

Unusual noise

Make sure that the transit bolts
have been removed
Make sure that the washing
machine is installed on a solid
and level floor

E30

The door is not
properly closed

Close the door properly and
restart the washer dryer
Check whether any clothes are
trapped

E10

Problem adding
water during
washing

Check whether the water
pressure is too low

Straighten the water supply
hose

Check the water supply filter is

Содержание WDB184QWA

Страница 1: ...1 INSTALLATION USER GUIDE Washer Dryer ...

Страница 2: ...2 CONTENTS Safety instructions 3 Installation 7 Operation 13 Maintenance operations 27 Troubleshooting 31 Availability of spare parts 33 ...

Страница 3: ...evice provided that they are correctly supervised or have been provided with instructions regarding the safe use of the appliance and provided that the risks present have been fully understood Children must not play with the appliance Cleaning and maintenance operations must not be carried out by children without supervision Children under the age of three should be kept away from the appliance un...

Страница 4: ...lled in bathrooms very damp rooms or in rooms where there are explosive gasses or caustic substances If the appliance has only one water inlet valve connect it to a cold water source only The power plug must remain accessible after the appliance is installed Remove all packaging materials and the transit bolts before using the appliance Failure to do so may seriously damage your washer dryer Appli...

Страница 5: ...petroleum paint petrol degreasing agents dry cleaning solvents kerosene etc as they are a fire or explosion hazard The drying cycle should not be used if articles have been washed with industrial chemicals The extracted air must not be evacuated into a duct used to evacuate fumes from appliances using gas or other fuels Hand wash and thoroughly rinse these articles before placing them in the appli...

Страница 6: ...e ventilation to prevent the backflow of gases from nearby appliances that burn other fuels including open fireplaces Do not dry articles made of foam rubber latex foam shower caps waterproof fabrics items and clothing covered with rubber and foam rubber pillows in the machine Follow the instructions on the clothing when using fabric softeners or similar products The last part of a drying cycle co...

Страница 7: ...ct 1 Top panel 6 Drain hose 2 Control panel 7 Water supply hose 3 Power cord 8 Detergent compartment 4 Drum 9 Window 5 Filter Note The illustration of the accessories is provided for reference purposes only Please refer to the actual product ...

Страница 8: ...esting on the power cord To install your washing machine choose a location that is 1 On a hard dry flat surface 2 Not exposed to direct sunlight 3 Adequately ventilated 4 In a room at ambient temperature 5 Away from heat sources The washer dryer is designed to operate at ambient temperature If it is used in a room where the temperature is below 0 C the water inlet valve and the drainage system may...

Страница 9: ... remove the small foam triangle at the same time as the lower packaging If you cannot do so lay the washing machine on its side and remove the small foam triangle by hand 3 Remove the adhesive tape that holds the power cord and the drain hose in place 4 Remove the water supply hose from the drum Remove the transit bolts Warning You need to remove all the transit bolts located at the back of the wa...

Страница 10: ... reuse Adjusting the levelling feet Warning The lock nuts on the four levelling feet must be tightened against the washer dryer body 1 Check that the feet are still firmly attached to the washer dryer If this is not the case return them to their original position and tighten the nuts 2 Slacken the lock nut and turn the foot until it touches the floor 3 Adjust the feet and lock them into position u...

Страница 11: ...twist squash modify or cut the water supply hose Connecting the water supply hose to a threaded tap Threaded tap and water supply hose Connect the other end of the water supply hose to the water supply valve located on the back of the washer dryer then tighten the hose by turning it clockwise Watersupply valve Water supply hose ...

Страница 12: ... twist or extend the drain hose Position the drain hose correctly If you do not perform this operation correctly a water leak may occur Note If the washer dryer is provided with a drain hose holder install it as follows ...

Страница 13: ... installed before using it Before using it for the first time perform a complete wash cycle empty Calibrating the appliance is recommended to increase its efficiency To do this 1 Empty the drum 2 Plug the appliance in 3 Switch on the appliance and within 10 seconds simultaneously press Delayed Start and Spin The indication T19 appears 4 Press Start and wait for these symbols to appear on the scree...

Страница 14: ... skip step 3 3 After washing An audible beep is heard or End is displayed on screen 2 Select the programme 3 Select a function or the default settings 4 Start the programme 4 Close the door Main wash detergent Softener Prewash 5 Add detergent 1 Switch on the appliance ...

Страница 15: ...ons provided by the manufacturer as shown on the detergent packaging Always read the garment labels Empty the pockets of your clothes Attach long strings ribbons close zips and button buttons Place small size clothes in pillowcases If clothes have raise fabric or suffer from piling turn them inside out Sort clothes by texture Choosing the correct detergent A washing care label symbol shows the rig...

Страница 16: ...s 40 C Detergent for wool Warning If there are not enough clothes in the machine this may unbalance the drum and cause the unbalance detection to trigger significantly reducing the spin speed Add a few clothes to rebalance the drum so that the washing machine can spin at the speed you have selected Detergent compartment I Prewash detergent II Main wash detergent Softener Press the button to extrac...

Страница 17: ...recommend first diluting them with some water to avoid clogging the detergent pipe causing water to overflow when washing starts Liquid detergents for all low temperature programmes for all kinds of textiles or specialist liquid detergents e g for woollens Choose the detergent with care to match the required washing temperature to optimise washing while saving water and energy Too much detergent m...

Страница 18: ...olouring other clothes or even plastic components inside the dryer Dark coloured fibres can cause colours to bleed into light coloured clothing and vice versa Never dry items containing rubber or plastics such as a aprons bibs and chair covers b curtains and tablecloths c bath mats Dry Dry in a dryer Do not dry in a dryer Do not dry Dry in the shade Dry flat Drip dry Air dry Hang out to dry Dry cl...

Страница 19: ...elect an extra function and will light up when selected You can select the programme of your choice to match your washing requirements Display The display shows the settings the time remaining and information on the washing in progress It remains lit for the entire cycle A Display Delayed start Wash time Speed Error End Temp B Child safety C Easy Jet D Add wash E Door safety F Prewash G Rinse H Dr...

Страница 20: ...n of a malfunction Note There may be a slight smell when the appliance is started and used for the first time Options Prewash The Prewash option lets you perform an additional wash before the main wash This is a suitable option when your laundry is very dirty You will need to place detergent in compartment 1 after choosing this option Rinse When this option is selected your laundry will get an ext...

Страница 21: ...commended for clothes that are ready to be put away in the cupboard or ironed Mild Gently dries cloths that are not too wet Note Drying advice Clothes can be dried after spinning For the best drying results regroup fabrics by type and drying temperature Synthetic clothing should be dried for a fixed period of time Leave clothes on a hanger for a while if you want to iron them after drying Unsuitab...

Страница 22: ...rt Mix 40 1000 Delayed start Wool 40 600 Delayed start Duvet 40 1000 Delayed start ECO 40 60 1500 Delayed start Intensive 40 800 Delayed start Drum clean 90 Delayed start Spin 1000 Delayed start Wash and Dry 1500 Delayed start Dry 1500 Delayed start 20 C 20 1000 Delayed start wash and dry 60 Cold 1500 Delayed start Rapid 45 40 800 Delayed start Flash 15 Cold 800 Delayed start ...

Страница 23: ...up The display alternately displays CL and the time remaining Warning To disable to Child safety lock press the same two buttons for three seconds The Child safety function will lock all the buttons except the On Off button and the ones used to deactivate it The lock indicator will flash for 3sec when any other button is pressed The Child safety function remains active when the washing machine res...

Страница 24: ... a wash cycle For safety reasons this can only be performed when the water level and temperature are not too high When this is the case press the Start Pause button for 3 seconds then 1 Wait for the drum to stop moving completely and the door to unlock 2 Add the washing 3 Close the door again and press the Start Pause button ...

Страница 25: ...consumption Hygiene This program eliminates the main viruses and up to 99 9 of bacteria from your clothes and masks thanks to a reinforced 30 minute washing phase at a stabilised temperature of 65 C Wash and Dry 60 This program is limited to small loads making it ideal for quickly washing and drying 4 shirts for example Wash and Dry This program is used to run a washing cycle followed by a drying ...

Страница 26: ...12 Wash and spin 7 0 7 0 6 44 Dry 7 0 4 33 20 C 5 0 1 11 Wash and dry 60 1 0 1 0 0 58 Rapid 45 2 0 0 45 Flash 15 2 0 0 15 The EU energy efficiency classification is B Energy efficiency test programme ECO 40 60 Speed the highest other settings are set to their default values Half load for a washing machine with a capacity of 10 0kg 5 0kg For WELS Water Efficiency Labeling Scheme Singapore ECO 40 60...

Страница 27: ...surfaces can be cleaned with neutral non abrasive detergents diluted where necessary If the water overflows wipe it up immediately Never use sharp objects Note Do not use formic acid and its diluted solvents or equivalents such as alcohol solvents or chemicals etc Cleaning the drum Any rust left inside the drum by metal articles must be removed immediately with chlorine free detergent Never use st...

Страница 28: ...n the seal after every wash The window and door seal should be cleaned monthly to ensure your appliance functions normally Cleaning the water supply hose filter If there is hardly any water in the appliance and the tap is open then the water supply hose filter needs to be cleaned 1 Close the tap 2 Remove the water inlet hose from the tap 3 Clean the filter 4 Reconnect the water inlet hose ...

Страница 29: ...s 1 Press the cover of the softener compartment inside the detergent drawer shown by the arrow 2 Unclip the cover remove it and clean all the grooves with water 3 Replace the cover and close the drawer 1 Open the detergent drawer by pressing on A 2 Clean the detergent drawer under running water 3 Clean the inside of the compartment where the detergent draw fits using an old toothbrush for example ...

Страница 30: ... machine is running never remove the filter This operation must only be performed with the washing machine switched off Preventing scale build up If you live in an area with hard water we recommend using a washing machine descaling product Regularly check for any scale build up in the drum If necessary run an empty drum washing cycle with a descaling product Refer to the instructions provided by o...

Страница 31: ...ght Check the water pipes and tighten the connections Clean the drain hose Detergent residues in the detergent compartment The detergent is dampened and agglomerated Clean and dry the compartment Washing machine lights or display do not light up The appliance is not powered Circuitry problem Connection problem Check that the power is on and that the power cord is properly connected Unusual noise M...

Страница 32: ...g machine and call your after sales service EXX Other Do not hesitate to reset the washing machine Contact our after sales service if the issues remain Note Once this check is complete start the appliance If the problem occurs again or if the error codes are displayed again contact your after sales service Any attempt made by the user or a non professional to repair the appliance may affect user s...

Страница 33: ...t occurs while performing your own repairs insomuch as this damage is linked to improper procedures by the user or any failure by the latter to follow the instructions for repairing the product Availability of spare parts The European Regulation EU 2019 2023 states that spare parts must be available especially for the appliance user for a minimum period of 14 years under the terms set out in the a...

Страница 34: ...er dryer to the maximum capacity stated by the manufacturer for each programme contributes to saving power and water The noise and remaining moisture content are influenced by the spin speed the higher the spin speed during the spin phase the higher the noise level and the lower the remaining moisture content of the laundry To access the data on your model stored in the product database in line wi...

Страница 35: ...fication is B Energy efficiency test programme ECO 40 60 Speed the highest other settings are set to their default values Half load for a washing machine with a capacity of 8 0kg 4 0kg The ECO 40 60 program is suitable for washing moderately dirty cotton textiles labelled washable at 40 C or 60 C in the same cycle This is the programme used to assess compliance with the European Union s eco design...

Страница 36: ... qualified professional accredited to work on the brand When calling please provide the full references of your appliance commercial reference service reference serial number so that we can handle your call more efficiently This information can be found on the data plate ...

Страница 37: ...and electronic equipment should be disposed at the end of its life separately from your household waste There are separate collection systems for recycling in the European Union For more information please contact the local authority or your retailer where you purchased the product ...

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