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90 7. Troubleshooting

I. If the printer does not print (properly or not at all)...

Make sure character data has been input. (If no character

data has been input, printing cannot start.)

Confirm the size of the tube/label loaded in the printer and

then select the same size on-screen.

Check if the ribbon cartridge has been installed properly.

Reinstall the ribbon cartridge if necessary.

If the tube/label is crushed, twisted or somehow out of shape,

cut off the misshaped portion and then install the medium

again.

Do NOT

use misshapened printing media.

If the printhead is dirty, clean the printhead. For detailed

instructions, refer to “B. To clean the Printer” in “6.

Maintaining Your Printer”.

BMP91UG.book Page 90 Friday, October 14, 2011 7:56 PM

Содержание BMP 91

Страница 1: ...BMP 91 Tubing Label Printer User Guide BMP91UG book Page 1 Friday October 14 2011 7 56 PM...

Страница 2: ...BMP91UG book Page 0 Friday October 14 2011 7 56 PM...

Страница 3: ...ny product or system described herein nor any liability for incidental or consequential damages arising from the use of this document Brady disclaims all warranties or merchantability of fitness for a...

Страница 4: ...port office by going to In the Americas www bradyid com In Europe www bradyeurope com In Asia www bradyid com ap Repair and Replacement Parts Brady Corporation offers repair and replacement services C...

Страница 5: ...iii BMP91UG book Page iii Friday October 14 2011 7 56 PM...

Страница 6: ...Shrink Roll 26 D Printing with a Heat shrink Cartridge 28 E Printing with a Label Cartridge 30 F Changing the Media Type and Its Application 32 G Previewing before printing 34 H Canceling Printing 35...

Страница 7: ...placing the Cutter 81 G Replacing the Ribbon Cartridge 82 H Replacing the Heat shrink or Label Cartridge 83 7 Troubleshooting 84 A Introduction 84 B If the externally fed tube is not autoloaded 84 C I...

Страница 8: ...English vi BMP91UG book Page vi Friday October 14 2011 7 56 PM...

Страница 9: ...hours Large capacity ribbon cartridge up to 200 m 3 5 320x240 pixel resolution 256k colors TFT LCD display Automatic font sizing so that more characters can be entered Background printing while you co...

Страница 10: ...ate could absorb moisture creating an insulation fault that may cause a fire Keep the area around the AC adapter clear so that the printer can be unpluged quickly in an emergency Keep the area around...

Страница 11: ...of the printer and cause a fire or electric shock Place the printer near water heat sources such as sparks or flames or inflammable materials such as paint thinner and alcohol This could cause a fire...

Страница 12: ...To handle the cutter correctly please refer to 6 Maintaining Your Printer Touch the ink ribbon This could stain your hands or result in poor printing Re use ribbons or label tape This could damage the...

Страница 13: ...ty or other malfunctions You can remove the tube easily by pressing the Remove quick key on the printer Disassemble or modify the printer This could damage the printer or cause a fire Symbol Remove Fo...

Страница 14: ...g them back to the supplier The connectors in power plugs and wall sockets could differ in shape size and type in different countries Therefore a power cord might not be included in this package for c...

Страница 15: ...uide User Guide For more information contact your local Brady dealer If you are bringing extra or partially used media cartridges whether ribbon label or heat shrink tube do not leave them inside the...

Страница 16: ...keys such as Media and File and Function keys such as Application Fn Media and Tag Fn File and Lots of useful information on the LCD screen such as the status of the medium used the power supply and...

Страница 17: ...enu Clear All key Clear all the text and settings for the current editing job OK key Confirm a selected item action in a menu or a message window Power key Power on or off the printer PRINT key Print...

Страница 18: ...Shift Enter A A Esc key Cancel the current changes and return to last Menu same as Return or Close the Message Windows same as Cancel Fn key Access additional functions e g enter common symbols when p...

Страница 19: ...s Adjustment Fn Serial keys Adjust Lead Distance Vertical Position and Segment Length Frame Fn Symbol keys Apply a frame to select tag s Char Space Fn Font Size keys Set the character spacing of the t...

Страница 20: ...STEM INFORMATION BAR Background printing job status icons In this case the tag printing job is around 70 percent done MEDIA INFORMATION BAR Media remaining length icon In this case the medium is runni...

Страница 21: ...is is the only text that will be printed on the medium tube or label All the other details on the LCD screen are for information only Multi line tag icons E g this tag has 2 lines Job Media The medium...

Страница 22: ...ext Character scaling The characters in this tag will be widened by 50 CAPS Caps lock is on here Auto sized tag icon Segment length will be set automatically Text spacing Spacing between characters Pr...

Страница 23: ...le for tubes b a long narrow slot for flat heat shrink tubes The printer also has a media outlet for the printed tube label to get out of the device H Internal components of the printer 1 Below the pr...

Страница 24: ...inst the Platen roller Media cartridge holding area Feed roller This roller helps to move the tube label forward or backwards depending on the function triggered in the printer Pinch roller This rolle...

Страница 25: ...in the package If and when you choose to do so before you start please read the warnings and cautions in the D To power the printer with a Battery section The BMP 91 printer is designed to be used pri...

Страница 26: ...nter with an AC Supply USE ONLY a 100 240V AC power supply b the AC adapter supplied in your package KEEP a the AC plug clean b the area around the AC adapter clear of any clutter 1 Firmly insert the...

Страница 27: ...e battery pack When recharging the battery observe the recharging conditions specified by the battery manufacturer A recharging operation under non conforming conditions beyond the limits of temperatu...

Страница 28: ...local regulations Contact a recycling agency in your area for recycle locations Improper battery disposal may harm you and the environment CAUTIONS Do not store battery where temperatures may exceed...

Страница 29: ...partment If you cannot easily connect the battery pack terminals to the printer s battery compartment terminals double check that the plus and minus terminal marks on the two are correctly oriented 5...

Страница 30: ...her end with a rectangular connector of the USB cable into a USB port on a personal computer PC 3 Enter Menu System PC Connection For more detailed instructions see the PC Connection section in 5 Adva...

Страница 31: ...tubes labels in cartridges are loaded from within the printer internally When powered up for the first time a brand new BMP 91 printer will prompt you to select 1 Media Type and 2 Application After t...

Страница 32: ...d text symbols look like when printed press Preview 3 Insert the tube into the printer The printer will not print properly on a tube that is bumpy dirty or of uneven thickness When using a tube reel m...

Страница 33: ...platen roller If auto loading fails an error message will appear on screen To load the tube manually i Open the printer and remove any installed media cartridge ii Push the tube manually until it reac...

Страница 34: ...r Vertical and press OK For more options and detailed instructions see the F Changing the Medium and Its Application section e Select Auto sized or Fixed size and press OK The screen returns to the ma...

Страница 35: ...ert the Heat Shrink Tube into the narrow media inlet b see below Keep pushing the tube in until you cannot push it any further The BMP 91 printer is optimised for Brady heat shrink tubes If third part...

Страница 36: ...elect an application General or Vertical and press OK For detailed instructions and more options see the F To Change the Medium and Its Application section in this chapter e Select Auto sized or Fixed...

Страница 37: ...r c Holding the cartridge with its label facing up insert it into the cartridge holding area see the next illustration and press it down lightly The cartridge should fit in snugly If it doesn t pull t...

Страница 38: ...ress OK For more options and detailed instructions see the F Changing the Medium and Its Application section e Select Auto sized or Fixed size and press OK The screen returns to the main tag editor 2...

Страница 39: ...h its label facing up insert it into the cartridge holding area see the next illustration and press it down lightly The cartridge should fit in snugly If it doesn t pull the media channel latch downwa...

Страница 40: ...ication types General Vertical appear on the medium s Application screen When a medium has a General application the orientation of the text printed on the medium is horizontal If Label was entered fo...

Страница 41: ...s entered a Confirm or change the number in the No of Ports text box and press OK The Set Width screen appears b Confirm or change the number in the Set Width text box and press OK The tags will be cr...

Страница 42: ...d Zoom appear on the LCD screen 2 Select an option and press OK If Current Tag is entered the Preview screen will appear Set No of Blocks Move Cursor Confirm OK Return Menu No of Blocks Return Editor...

Страница 43: ...oom level and press OK The Tag Editor appears H Canceling Printing 1 Press Cancel Print A warning message appears asking for confirmation that you really want to cancel the printing 2 Choose OK on the...

Страница 44: ...with a blank tag the printer will still load it Therefore the instructions in this chapter are written with the assumption that the Media Type and its Application have already been chosen confirmed I...

Страница 45: ...zontally or horizontally rotated Example 8 Add a frame to the tag 5 CP 1 SL L12 OWT 6 6 1 2 3 90mm b o l d i t a l i c s u n d e r l i n e s u p e r 6 9 s u b 6 9 5 CP 1 SL L12 OWT 6 6 1 2 3 90mm 6 an...

Страница 46: ...first character 2 Press Shift Left or Shift Right to select the characters to the left or right of the cursor To return to a parent menu i e move up one level Press Menu Return or Esc To return direct...

Страница 47: ...press OK The copied tag appears To insert a tag 1 In the Tag Editor navigate to the tag after which to insert a new tag 2 Enter Fn File Tag Edit Edit Insert An empty tag is inserted after the current...

Страница 48: ...our preferred language EN half moon or full moon If necessary you can enter both English and Chinese characters in the text The BMP 91 printer supports two input methods English and Chinese similar to...

Страница 49: ...acters only in the tag To change the font size 1 Press Font Size 2 In the Size list box select the desired size e g 4pts 5pts or 28pts and press OK 3 Press Close to return to the Tag Editor To change...

Страница 50: ...d press OK 3 Press Close to return to the Tag Editor H Adding Serialization to a Tag To open the Serialization menu 1 Enter Menu Quick Keys Serialization Shortcut Press the Serial quick key To add ser...

Страница 51: ...range may vary The segment has to be auto sized or 25 mm if fixed size Only upper case characters and digits 0 9 are allowed for code 39 1 Enter Menu Barcode The Barcode menu appears with Set Barcode...

Страница 52: ...In the Symbol list select your preferred symbol and press OK K Deleting Text Symbols To delete a character or a serial number a barcode or other symbols on the left of the cursor in a line and to mov...

Страница 53: ...o the Tag Editor Shortcut Press Fn 1 or 2 or 3 to quickly create a one or two or three line tag To change the content alignment of a tag 1 Enter Fn File Properties Alignment The Alignment menu appears...

Страница 54: ...f a tag 1 Enter Fn File Properties Continuous Print 2 Enter the number of copies preferred and press OK 3 Press Close to return to the Tag Editor Shortcut Press the Fn Language quick keys and select C...

Страница 55: ...ur confirmation to continue 3 Press OK Once the change is completed the screen returns to the Tag Editor To save the current properties as the default for subsequent tag editing 1 Enter Fn File Defaul...

Страница 56: ...d serialization settings Manage tag files and user graphics files Perform printer maintenance and firmware upgrades Perform other useful functions Comprehensive listings of all the shortcut keys menu...

Страница 57: ...two copies the tags will be printed in this order A1 A1 A2 A2 A3 A3 To open the Multiprint menu 1 Enter Menu Quick Keys Multiprint Shortcut Press the Fn PRINT quick keys To print multiple copies of t...

Страница 58: ...The printer prepares to print the selected tags multiple times To print multiple copies of all the tags via Continuous Print Contiprint 1 Enter Fn Language All Tags 2 In the Number of Copies box enter...

Страница 59: ...g Adjustments Vertical Adjust 2 Using the Up or Down keys adjust the vertical spacing and press OK To adjust segment length for the current tag 1 Enter Fn File Properties Printing Adjustments Length A...

Страница 60: ...change the cut depth of the half cuts Nevertheless there will always be a full cut at the end of a print job In other words the last segment will always have a full cut To open the Cutter menu Enter...

Страница 61: ...atisfied Labels are used and General horizontal text orientation is chosen 9 mm labels support only 1 line while 12 mm labels support up to 2 lines Depending on the barcode type selected the valid dat...

Страница 62: ...les managed through the File menu which contain the contents and settings of a tag editing job User graphics managed through the User Graphics menu which are the external graphics that can be imported...

Страница 63: ...2 Enter File Export 3 Select the file type 4 Select the file from a list if any and press OK To open a CSV file 1 Import the CSV file see earlier instructions on how to import a tag file 2 Enter File...

Страница 64: ...f the printer as shown in the diagram 2 Enter Menu System Upgrade through USB drive A warning message appears asking whether to save the current job 3 Press OK give an appropriate filename and press O...

Страница 65: ...ingMark to create print jobs and send them to the printer To exit from the PC connection mode to the Tag editor press Close L Other Userful Functions To enter a Chinese word e g which means label 1 En...

Страница 66: ...e print job Time To change the display brightness 1 Enter Menu Settings LCD Brightness The LCD Brightness screen appears 2 Use the horizontal navigation keys Up or Down to adjust the brightness and th...

Страница 67: ...restore the printer to factory settings To restore the printer to initial factory settings 1 Enter Menu Settings Factory Settings A warning message appears Current settings will be cleared 2 Press OK...

Страница 68: ...multi level series of menus submenus and options on the LCD screen 8 OK To confirm a selected item action 9 Menu Return To return to previous menu screen 10 Close To close and return to the Tag Editor...

Страница 69: ...ist menu The lower level menus or options can be navigated horizontally as in a context menu For easy reference all the functions supported by the BMP 91 printer and accessible through the Menu key ar...

Страница 70: ...T SET DATE SHOW ON LCD dd mm yyyy mm dd yyyy yyyy mm dd Change the digits in each text box Yes No TIME TIME FORMAT SET TIME SHOW ON LCD 12 hour 24 hour Change the digits in each text box Yes No SLEEP...

Страница 71: ...3 4 MENUS Level 2 MENUS Level 3 Options Options Notes SET BARCODE TYPE submenu HR Human Readable TEXT Code 128 Code 39 On Off BARCODE DATA Text box for entering barcode data maximum 30 characters To c...

Страница 72: ...into the current tag press OK Insert Time To confirm inserting a Time icon graphic into the current tag press OK Insert Date Time To confirm inserting a Date Time icon graphic into the current tag pre...

Страница 73: ...Check the USB Flash Drive 2 In the root directory look for the Brady tar gz file PC connection Check the USB connection to PC and go into FW upgrading mode Wait for file transfer from ByTES PC Tubing...

Страница 74: ...Ports Set Width for labels only No of Blocks Set Width for labels only FILE Open Save Save as Delete Import Export MAINTENANCE Once this option is entered the printer will move all its mechanical par...

Страница 75: ...fault A End Z Increment by 1 Can be applied only to numeric serialization SYMBOL LATIN 1 2 submenus GREEK submenu CYRILLIC submenu GENERAL submenu NUMBER submenu BLOCKS submenu JAPANESE submenu CURREN...

Страница 76: ...Tag Settings submenu SET MULTI LINE 1 2 3 lines Center Line On Off ALIGNMENT Horizontal Left Center Right Vertical Top Middle Bottom FRAME Select None or a frame ROTATION Horizontal Hor Rotated Verti...

Страница 77: ...or png file extensions NOT exceed 10 Kbytes in file size NOT exceed 1 10 x 1 10 dots in picture size If your graphics are in color the LCD screen will display them in color However the printouts will...

Страница 78: ...73 0074 0075 0076 0077 0078 0079 007A 007B 007C 007D 007E Shift 6 Esc Z W Scroll Lock B Shift 7 Shift 5 Shift 4 Shift 3 Shift Shift 1 Space Shift Shift Shift 8 Shift 0 Shift 9 6 5 4 3 2 1 0 Shift Shif...

Страница 79: ...00FA 00FB 00FC 00FD 0101 0113 011B 012B 0144 0148 014D 016B 01CE 01D0 01D2 01D4 01D6 01D5 01DA 01DC 01F9 0251 0261 02C7 02C9 02CA 02CB 02D9 a g 0391 0392 0393 0394 0395 0396 0397 0398 0399 039A 039B...

Страница 80: ...447 0448 0449 044A 044B 044C 044D 044E 044F 0451 2010 2013 2014 2015 2016 2018 2019 201C 201D 2025 2026 2030 2032 2033 2035 203B 20AC 2103 2105 2109 2116 2121 2160 2161 2162 2163 2164 2165 2166 2167 2...

Страница 81: ...248E 248F 2490 2491 2492 2493 2494 2495 2496 2497 2498 2499 249A 249B 2571 2572 2573 2581 2582 2583 2584 2585 2586 2587 2588 2589 258A 258B 258C 258D 258E 258F 2593 2594 2595 25A0 25A1 25B2 25B3 25BC...

Страница 82: ...English 74 5 Advanced Functions 8 Japanese symbols BMP91UG book Page 74 Friday October 14 2011 7 56 PM...

Страница 83: ...0037 0038 0039 003A 003B 003C 003D 003E 003F 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F 0050 0051 0052 0053 0054 0055 0056 0057 0058 0059 005A B Scroll Lock G W Z...

Страница 84: ...F159 F15A F15B F15C F15D F15E F1B1 F1B2 F1B3 F1B4 F1B5 F1B6 F1B7 F1B8 F1B9 F1BA F1BB F1BC F1BD F1BE F1BF F1C0 F1C1 F1C2 F1C3 F1C4 F1C5 F1C6 F1C7 F1C8 F1C9 F1CA F1CB F1CC F1CD F1CE F1CF F1D0 F1D1 F1D2...

Страница 85: ...uns out It is also good practice to press Maintain before you switch off the printer so that the printer will move all its mechanical parts to the home positions Never use benzene or strong solvents w...

Страница 86: ...the rollers dry before resuming operation In particular the platen roller should be removed for more thorough cleaning For detailed instructions refer to E Replacing the Platen Wrap rollers 4 Close t...

Страница 87: ...Replacing the Platen Wrap rollers Your platen roller will wear out faster if you use the printer to print on tubes So you may want to keep one set of platen and wrap rollers for tube printing and anot...

Страница 88: ...ten roller 4 Pull the platen roller up and remove it 5 Insert the new platen roller pushing it down the spindle until you can hear and feel it snap into place 6 Repeat steps 1 4 above to remove the ol...

Страница 89: ...ll be hurt if you mishandle it 1 If the printer is still on press Power to switch it off 2 Pull the cover latch and open the printer cover 3 Pull out the cutter 4 Dispose of the old cutter right away...

Страница 90: ...ch it on and the printhead should home automatically 3 Grasping the finger tab of the old ribbon cartridge pull the cartridge up as shown in the diagram below 4 Grasping the finger tab of the new ribb...

Страница 91: ...ridge holding area see the next figure and press it down lightly The cartridge should fit in snugly If it doesn t pull the media channel latch downwards to enable the cartridge to move into place The...

Страница 92: ...not fed properly or jammed Easily remove a jammed printer ribbon Solve other problems for example insufficient cutter depths blank display no printing and so on A listing of probable error messages a...

Страница 93: ...refer to the next section D If the tube label is jammed 1 If the printer is operating press Cancel Print to cancel the print job If printer is not powered press Power to switch it on 2 Press Remove Al...

Страница 94: ...ccording to the messages switch on the printer again by pressing Power b Pull the cover latch and open the printer cover c Check if the cutter and the printhead are in Home positions If they are not p...

Страница 95: ...the holding area 3 Prepare to print again a If the printer ribbon is slack use your finger to turn the reel in the direction indicated on the cartridge to take up the slack b Close the cover firmly so...

Страница 96: ...ternal media has been ejected 3 Remove the ejected medium To clear a printer ribbon jam 1 Press and hold the wrap roller lever 2 Try to unwind the jammed ribbon and remove the ribbon cartridge 3 Once...

Страница 97: ...t For detailed instructions on how to replace the cutter refer to the To replace a cutter section in 6 Maintaining Your Printer G If the display remains blank when power is on 1 Turn off the printer a...

Страница 98: ...ze on screen 3 Check if the ribbon cartridge has been installed properly Reinstall the ribbon cartridge if necessary 4 If the tube label is crushed twisted or somehow out of shape cut off the misshape...

Страница 99: ...ontinue printing The power in the battery is running low and may not be sufficient to provide the required power to continue with printer operations To carry on with printer operations please plug in...

Страница 100: ...bbon in the cartridge may not be sufficient to complete the current print job If you choose to proceed with the current print job you may have to replace the ribbon cartridge when it becomes empty Alt...

Страница 101: ...elected in that folder Confirm the file folder and import the file again 18 No more media Load media and press OK to resume printing The end of media external or cartridge is detected during printing...

Страница 102: ...ot be reached based on the input For example if the increment is 2 the end value 9 cannot be reached Double check the start increment and end values For example if the increment is 2 change the end va...

Страница 103: ...ssful Confirm file folder For instructions on how to upgrade the printer refer to the J USB Flash Drive Connection section in 5 Advanced Functions 32 Wrong Media Please load the correct media The user...

Страница 104: ...BMP91UG book Page 96 Friday October 14 2011 7 56 PM...

Страница 105: ...BMP91UG book Page 1 Friday October 14 2011 7 56 PM...

Страница 106: ...Y 1 4 4 5 3 3 6 BMP91UG book Page 0 Friday October 14 2011 7 56 PM...

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