17
DOC: 100-032E
Questions?
800.753.9943
www.boundarytec.com
© 2015 BoundaryTEC, LLC.
Troubleshooting
Problem
Possible Causes
Solutions
Time required to
heat water was very
long and
temperature was
cooler than
expected.
(18+ minutes)
1. Heat intensity is too low given the initial
water temperature and the selected final
water temperature.
2. Windy conditions causing poor heating
efficiency with stove.
3. Heat deflector was not used when
heating with a stove.
1. Repeat heating.**
2. Repeat heating, shielding system from
wind according to stove manufacturer’s
operating instructions.**
3. Repeat heating, positing the heat
deflector in the center of the coil.**
**If
reheating
water, use a reduced heat
intensity according to the chart on pg 12 to
avoid temperature overshoot.
Heated water is
cooler than
expected.*
1. Thermostat temperature dial was not
set properly.
2. The elevated water bag was positioned
too high.
3. Faulty thermostat valve.
1. Set the preferred temperature on the
dial. Repeat heating.**
2. Elevate bag as shown on pg 8 and
connect system as shown on pg. 9. Repeat
heating.**
3. Inspect thermostat valve (see
maintenance section)
**If
reheating
water, use a reduced heat
intensity according to the chart on pg 12 to
avoid temperature overshoot.
Heated water is
warmer than
expected.*
1. Thermostat temperature dial was not
been set properly.
2. The elevated water bag was positioned
too low.
3. Heat intensity is too high given the initial
water temperature and the selected final
water temperature.
4. Faulty thermostat valve.
For an
Immediate Solution
#1 - 4
:
Dilute
bag with cold water or allow water to cool
before using.
1. Set the preferred temperature on the
dial.
2. Elevate bag as shown on pg 8 and
connect system as shown on pg. 9.
3. Adjust heat intensity within
recommendations on heating chart. (see
pg. 12.)
4. Inspect thermostat valve (see
maintenance section)
(continued)
18
DOC: 100-032E
Questions?
800.753.9943
www.boundarytec.com
© 2015 BoundaryTEC, LLC.
Problem
Possible Causes
Solutions
Water does not
flow after
interconnecting
the heating
system.
1. Supply water bag is not elevated and
connected properly.
2. The rubber tubing is kinked.
3. Thermostat valve is clogged.
1. Elevate bag as shown on pg 8 and
connect system as shown on pg. 9.
2. Straighten tubing to remove kink.
3. Inspect thermostat valve (see
maintenance section)
In the event that steam is produced during operation
(indicated by a gurgling or hissing sound similar to a coffee maker)
First, immediately remove coil from heat without directly touching heated parts or tubing,
then follow troubleshooting recommendations below.
Steam is
produced while
heating coil
.
1. Cold water bag is not elevated and
connected properly.
2. Heat was applied to the coil
before all air was purged and water
was flowing through system.
3. Coil was not removed from the
heat before the water level fell to
the outlet port of the elevated bag.
4. The rubber tubing is kinked
5. The system is air-locked. This may
occur if the coil is not properly
drained from a previous use.
6. Thermostat valve is clogged or
faulty.
1. Remove coil from heat. Elevate bag as shown
on pg 8 and connect system as shown on pg. 9.
Verify air has purged and water is flowing into
lower bag. Resume heating.
2. Remove coil from heat. Verify air has purged
and water is flowing into lower bag. Resume
heating.
3. Remove coil from heat. Allow to cool before
handling. (In the future, remember to remove
coil from heat before the water level of the
elevated bag falls to the outlet port.)
4. Remove coil from heat. Straighten rubber
tubing to remove kink. Verify air has purged
and water is flowing into lower bag. Resume
heating.
5. Remove coil from heat. Allow to cool before
handling. Disconnect heating coil assembly from
bags, properly drain coil and tubes. Reconnect.
Verify air has purged and water is flowing into
lower bag. Resume heating.
6. Remove coil from heat. Allow system to cool.
Inspect thermostat valve (see maintenance
section).