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Maintenance and Service
All wiring connections should be inspected and cleaned or remade at least once a year.
If a problem does occur, make sure that all connections are properly made, secure and clean. If a problem occurs in one
loudspeaker, rewire that speaker in a different location within the system. Should the problem persist in this speaker the
problem is within the speaker. If the speaker sounds fine in the new position it is a strong indication of a more in depth issue
with the electronics in the system. In the event that your SoundWare XS 2.1 ever needs service, contact your local Boston
Acoustics dealer or visit bostona.com for a list of dealers in your area.
If your subwoofer does not play, check that all the connectors on the cables are making proper contact and that the AC plug
connected to a “live” receptacle.
Limited Warranty
Boston Acoustics warrants to the original purchaser of our SoundWare XS 2.1 system that it will be free of defects in materials
and workmanship in its mechanical parts for a period of 5 years from the date of purchase. The warranty period for the
electrical components of SoundWare XS 2.1 is 1 year.
Your responsibilities are to install and use them according to the instructions supplied, to provide safe and secure transportation
to an authorized Boston Acoustics service representative, and to present proof of purchase in the form of your sales slip when
requesting service.
Excluded from this warranty is damage that results from abuse, misuse, improper installation, accidents, shipping, or repairs/
modifications by anyone other than an authorized Boston Acoustics service representative.
This warranty is limited to the Boston Acoustics product and does not cover damage to any associated equipment. This
warranty does not cover the cost of removal or reinstallation. This warranty is void if the serial number has been removed or
defaced. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If Service Seems Necessary
First, contact the dealer from whom you purchased the product. If that is not possible, write to:
Boston Acoustics, Inc.
100 Corporate Drive
Mahwah, NJ 07430 USA
Or contact us via e-mail at:
US:
Japan:
Asia Pacific:
We will promptly advise you of what action to take. If it is necessary to return your SoundWare XS 2.1 to the factory, please
ship it prepaid. After it has been repaired, we will return it freight prepaid in the United States and Canada.
Boston Acoustics continually strives to update and improve its products. The specifications and construction details are
subject to change without notice.
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