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Troubleshooting
109
Go to Phone Settings > IP Settings > Show
Current and
Make sure the DHCP has been enabled or
whether the phone has an IP address:
DHCP enabled:
Is it able to get an IP address, subnet mask
and default gateway?
Is the DHCP server function disabled at the
Access Point?
DHCP disabled:
Are the Values of IP Address, Subnet Mask,
and Default Gateway set correctly?
Is the DHCP server function disabled at the
Access Point?
The network
connection Is lost
The SSID is the same as the Access Point
SSID.
The WLAN Settings are the same as the
Access Point.
WEP used; Encoding is the same as the
settings at the Access Point.
WPA used: Using the same PSK as the
Access Point.
Cannot
make/
receive
calls
Cannot make call
Confirm the called party phone number.
The called party phone number must be
registered.