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English
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Troubleshooting
Problem
What to do
The system is not responding
to initial operation of my
Bose
®
remote
• Make sure the control console is turned on.
• Make sure batteries are in the remote.
• Reset the system. See “Resetting the system” on page 23.
• Press any remote key and watch the power light on the control console. It should blink with each press.
If not, see “Pairing the remote with the console” on page 23 and follow the procedure.
The Bose remote does not
control a device I added
during the initial setup
• Try setting up the device again. Press the Setup button on the control console. Select the device setup
and follow the onscreen instructions.
• Use the manual option for setting up the device. Press the Setup button on the control console. Select the
device options and follow the onscreen instructions for manual remote setup.
• Your system may need a software update. See “Performing a system software update” on page 23.
One video connection is less
than optimum
• To change a video connection, press the Setup button on the control console and select the device setup.
Follow the onscreen instructions.
System doesn’t do
anything
• Make sure the AC power cord is inserted securely into the power supply and the power supply is firmly
connected to the control console.
• Make sure the Acoustimass
®
module and the power supply are fully plugged into a live AC (mains) outlet.
• Press the remote SOURCE button and select a connected device from the SOURCE menu.
• Reset the system. See “Resetting the system” on page 23.
No sound
• Make sure the Acoustimass module is plugged into a live AC (mains) outlet.
• Make sure that the audio input cable is firmly plugged into the Acoustimass connector on the control
console and the other end is firmly seated into the Media Center connector on the Acoustimass module.
• Increase the volume.
• Press the Mute button (
) and make sure your system is not muted.
• Check the input connections on the control console. Make sure that you have selected the right source.
• Check connections between the speakers and the Acoustimass module.
• For radio operation, connect the FM and AM antennas.
• Reset the system. See “Resetting the system” on page 23.
00.Amaryllis_OperatingGuide.book Page 21 Wednesday, July 14, 2010 2:09 PM