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English
Installation and Operating Guide Page 35
pro.Bose.com
Additional Resources
Problem
Possible Solution
Buzz or hum noise
•
If there are multiple high-power devices connected to the same AC circuit, disconnect
some of them or connect the SP-24 sound processor to a different circuit.
•
Plug the power cord for the SP-24 sound processor as close as possible to the source and
output device (amplifier or powered loudspeaker).
•
Use balanced cables and connections.
•
Physically separate audio cables from the power cables.
•
Try a different audio source.
•
Replace the cables connecting the source (i.e., the mixer and signal processors), amp, and
speakers to the SP-24 sound processor.
•
Use a line tester to verify that the power outlets and power extensions (if used) are properly
grounded.
•
Use an inline XLR ground lift on the affected channels.
USB device not recognized
•
Ensure your computer meets the minimum requirements.
•
Use the supplied USB cable.
•
Remove any USB extension cables or USB hubs between the PC and the SP-24 sound
processor.
•
Undock PC from docking station – use USB connection directly to PC.
•
Reinstall the SP-24 Editor software.
•
Unplug any other USB-based devices.
•
Disconnect and reconnect the USB cable at both ends.
•
Try another USB connector on the computer.
•
Disconnect the USB cable, power cycle both the SP-24 sound processor and PC.
Reconnect cable and turn on devices.
Front panel control offers limited
programmability
•
Use the SP-24 Editor software to make full-featured adjustments. Store this custom
configuration to the SP-24 sound processor as a Custom Scene.
Settings not retained
•
Be sure to press the
SELECT/LOAD
button on the desired Preset, Custom Scene, or
Utility Menu parameter to save the selection.
Pop is heard when powering on
•
Power on the external amplifier/powered loudspeaker after powering on the source device
and the SP-24 sound processor.
Содержание ControlSpace SP-24
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