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en
Troubleshooting
54
Fault
Cause and troubleshooting
The appliance is not
working.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed
.
▶
Press
.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 43
is activated.
▶
Check whether is activated.
→
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The door cannot
be opened.
– – – –
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 42
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 42
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency release.
→
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶