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Customer Service

 en

47

Information about current disposal
methods are available from your
specialist dealer or local authority.

This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.

18 Customer Service

Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.

18.1 Product number (E-Nr.)

and production number
(FD)

You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:

¡

On the inside of the door.

¡

On the inside of the maintenance
flap.

¡

On the rear of the appliance.

Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.

Содержание WQG2410XGC

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Tumble dryer WQG2410XGC en User manual and installation instructions ...

Страница 2: ...2 Control panel 18 6 Display 19 7 Buttons 22 8 Dryness level 25 8 1 Changing the dryness level 25 8 2 Adjusting the dryness level 25 9 Programmes 26 9 1 Automatic programmes 26 9 2 Timed programmes 27 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Basic operation 30 12 1 Switching on the appliance 30 12 2 Setting a programme 30 12 3 Loading laundry 30 12 4 Starting the programme ...

Страница 3: ...rtation storage and disposal 46 17 1 Preparing the appliance for transportation 46 17 2 Disposing of old appliance 46 18 Customer Service 47 18 1 Product number E Nr and production number FD 47 19 Consumption values 48 20 Technical data 49 ...

Страница 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Страница 5: ... circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or da...

Страница 6: ...different manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury ...

Страница 7: ...ress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct...

Страница 8: ...t R290 in this appliance is environmentally friendly yet combustible and may ignite if it comes into contact with open flames or ignition sources Keep naked flames and ignition sources away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such ...

Страница 9: ...ean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be...

Страница 10: ...and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Страница 11: ...s or if the fluff guard is incomplete or defective this may result in damage to the ap pliance Do not operate the appliance without a fluff guard or with a fluff guard that is incomplete or defect ive Foam and foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the surfaces of the appli ance Do not us...

Страница 12: ...s go out and Start Re load flashes Energy saving mode ends when you use the appliance again 4 Installation and con nection 4 1 Unpacking the appliance ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the applianc...

Страница 13: ...is appli ance anywhere that is liable to ex perience frost or outdoors If the appliance is operated immedi ately after transportation the refriger ant contained in the appliance may result in damage to the appliance Immediately after transporting the appliance leave it to rest for two hours before putting it into opera tion Installation loca tion Requirements On the floor Place the appli ance on a...

Страница 14: ...e water drain hose If you do not want to regularly empty the appliance s condensation con tainer connect the water outlet hose ATTENTION When operating the appliance without the water drain hose being connected properly liquid may leak out of the connecting piece Before operating the appliance connect the water drain hose prop erly to the connecting piece Requirements The appliance and the accesso...

Страница 15: ...water can flow back into the appliance Before operating the appliance en sure that the wastewater drains away quickly and eliminate any blockages Drainage into a siphon Secure the con nection point with a 12 22 mm hose clamp Secure the water drain hose with a hose guide at a height of at least 80 cm and no more than 100 cm Note You can use the Y distrib utor Page 29 to connect the water drain hose...

Страница 16: ...urn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 6 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 49 2 Check the mains plug is inserted properly ...

Страница 17: ...an find an overview of the parts of your appliance here 1 2 3 4 5 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Ventilation opening 2 Maintenance flap on the base unit Page 37 3 Fluff filter Page 31 4 Door 5 Condensation container Page 34 6 Control panel Page 18 ...

Страница 18: ... 18 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 26 2 Programme selector Page 30 3 Display Page 19 4 Buttons Page 22 ...

Страница 19: ...ramme is set Timed programmes Page 27 9 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 45 1 Ready in time Buttons Page 24 Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 35 Start Reload Start Pause Start cancel or pause Lights up The pro...

Страница 20: ... Buttons Page 23 4 5 kg Half Load Half load Half load is activated Buttons Page 24 Mute Quiet drying Quiet drying with no audible signals is ac tivated Buttons Page 24 Condensation container Empty the condensation container Page 34 Insert the condensation container Page 34 Fluff filter Clean the fluff filter Page 31 Filter system on the base unit Clean the filter system on the base unit Page 32 Ho...

Страница 21: ...Display en 21 Display Designation Description End End of pro gramme Programme status 1 Example ...

Страница 22: ...to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 34 Cupboard Dry Plus Cupboard Dry Plus 1 2 3 Selecting Cup board Dry Plus activ ates the dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness l...

Страница 23: ...ryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness level can be adjusted by select ing 1 2 or 3 Adjusting the dry ness level Page 25 Anti Crease Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 minutes to prevent ...

Страница 24: ... in the set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 27 Mute Activate Deactivate Activate or deactivate operating signals and in formation signals Half Load Activate Deactivate Dry individual items of laundry or small loads of laundry ...

Страница 25: ...g it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set an automatic programme Automatic programmes Page 26 a The display shows the specified dryness level 2 Press Cupboard Dry Cup board Dry Plus or Iron Dry a The display shows Cup board Dry Cupboard Dry Plus or Iron Dry 8 2 Adjusting the dryness le...

Страница 26: ...programme selection Programme Description Max load kg Cottons Dry hard wearing heat resistant fabrics made of cotton or linen 9 0 Cottons Eco Dry hard wearing heat resistant fabrics made of cotton or linen Energy saving programme 9 0 Easy Care Dry items made of synthetic materials or blended fabrics 3 5 Mixed Load Dry items made of cotton and synthetics 3 0 Duvet Dry clothing pillows quilts or bed...

Страница 27: ...otton or linen 6 0 9 2 Timed programmes Timed programmes are programmes with a defined or adjustable programme duration The programme ends once this time has elapsed even if the laundry is still not dry for example Timed programmes are suitable for drying individual items of laundry or thin fabrics Tip The laundry s care labels provide you with additional information about pro gramme selection Pro...

Страница 28: ...rammes 28 Programme Description Max load kg Time Program Warm Dry all types of fabric except for wool and silk Suitable for pre dried or slightly damp laundry and for drying off multi layered thick laundry 3 0 ...

Страница 29: ...tly into the waste water system without having to regu larly empty the condens ation container WTZ1110 Filter mat Spare part to protect against fluff for the base unit s filter system 12007650 11 Laundry 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect y...

Страница 30: ...y in the drum 3 Close the door Ensure that there is no laundry trapped in the door 12 4 Starting the programme Requirement A programme is set Setting a programme Page 30 Press Start Reload a The display shows the programme duration or the Ready in time a After the programme has ended the display shows End Note If Hot appears the appliance cools the laundry When Hot goes out the laundry has cooled ...

Страница 31: ...hed or the display shows a notification while the appliance is in operation clean the fluff filter Note If you do not clean the appli ance as described the appliance s functionality may be impaired Requirements The display shows the following after drying End or during operation 1 Open the door 2 Remove the fluff from the door 3 Remove the two part fluff filter 4 Remove the fluff from the recess E...

Страница 32: ... system on the base unit During drying fluff from the laundry is collected in the base unit s filter sys tem The filter system protects the ap pliance from fluff Cleaning the filter system on the base unit If the display shows a notification while the appliance is in operation clean the base unit s filter system Notes You can clean the filter regularly system even without the notifica tion being s...

Страница 33: ...ft brush to clean the heat exchanger cover Make sure that you remove all dirt from the seal 5 Clean the filter mat thoroughly un der warm running water and squeeze it out by hand You can remove heavy soiling carefully using a vacuum cleaner Do not clean the filter mat using cleaning products 6 Push the filter mat onto the retain ers Ensure that the cleaned filter mat is not deformed damaged or in ...

Страница 34: ...ification while the appliance is in operation empty the condensation container Requirements The display shows the following after drying End or the display shows the following during operation 1 Pull out the condensation con tainer keeping it level 2 Empty the condensation container Make sure that you insert the con densation container before operat ing the appliance Inserting the condensation con...

Страница 35: ...ins active even after the appliance has been switched off and in the event of a power failure 13 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 seconds a goes out in the display ...

Страница 36: ...tting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Programme counter 5 421 Display the number of started pro grammes 1 Example ...

Страница 37: ... in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 15 1 Tips on cleaning and care Wipe down the housing and the controls with nothing but water and a damp cloth This ensures the parts of the appli ance will remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re mo...

Страница 38: ... remove any visible dirt in the base unit CAUTION Risk of cutting Touching sharp edges on the heat exchanger may lead to cuts Do not touch the fins on the heat exchanger 1 Open the base unit Page 37 2 Use a soft brush to clean the heat exchanger cover Make sure that you remove all dirt from the seal 3 Carefully clean the fins on the heat exchanger with a vacuum cleaner and brush attachment Ensure ...

Страница 39: ...mp the laundry is during the drying cycle The appli ance changes the duration of the automatic programme depending on the residual moisture in the laundry Cleaning the moisture sensor Over time residue from limescale detergents and care products can build up on the moisture sensor Clean the moisture sensor regularly ATTENTION Hard or rough objects may damage the moisture sensor Do not use hard or ...

Страница 40: ...en Cleaning and servicing 40 2 Clean the moisture sensor with a sponge ...

Страница 41: ... 2 Do not change the programme during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and Start Reload flashes Energy saving mode is active Press any button a The symbol lights up again Fluff filter is soiled Cleaning the fluff filter Page 31 The bas...

Страница 42: ...ank filled 1 Emptying the condensation container Page 34 2 Inserting the condensation container Page 34 3 Starting the programme Page 30 Water drain hose is caught or jammed 1 Ensure that the water drain hose is not kinked or trapped 2 Route the water drain hose without kinks Water drain hose is not connected correctly Ensure that the water drain hose is connected cor rectly Connecting the water d...

Страница 43: ...fault no action required Pumping noise Condensation pump active Not a fault normal operating noise Buzzing noise Compressor ventilation active Not a fault normal operating noise The drying time is too long The base unit s filter is soiled Cleaning the filter system on the base unit Page 32 Fluff filter is soiled Cleaning the fluff filter Page 31 The ambient temperature is greater than 30 C Ensure ...

Страница 44: ...he lever for the heat exchanger cover is closed correctly Closing the base unit Page 39 The laundry is too damp Unsuitable programme for the type of fabric Set a timed programme for the subsequent drying Programmes Page 26 There has been a power cut Check whether the lighting in your kitchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes P...

Страница 45: ...laundry is too damp Cleaning the moisture sensor Page 39 The drying process is interrupted and the condensa tion tank has been filled 1 Emptying the condensation container Page 34 2 Inserting the condensation container Page 34 3 Starting the programme Page 30 ...

Страница 46: ...n hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 34 7 Insert the condensation container Page 34 8 Disconnect the appliance s mains plug from the power supply a The appliance is now ready to be transported 17 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of...

Страница 47: ...country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 18 1 Product number E Nr and production number FD You can find the product number ...

Страница 48: ...en selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min Energy con sump tion kWh cycle Cottons Cup board Dry Cup board Dry 1 5 9 0 1400 50 3 46 2 01 Cottons Cup board Dry Cup board Dry 1 5 9 0 1000 60 4 15 2 28 Cottons Cup boar...

Страница 49: ...epth with door closed 64 8 cm Appliance depth with door open 109 6 cm Weight 56 4 kg Maximum load 9 0 kg Mains voltage 220 240 V 50 Hz Minimum in stallation protec tion 10A Nominal power 625 W Power consump tion Off mode 0 15 W Left on mode 0 50 W Ambient temper ature Minimum 5 C Maximum 35 C Length of the power cord 145 cm ...

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Страница 52: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001641692 9001641692 020...

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