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    Customer Service

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Customer Service

Customer Service

If you have any queries on use, are 

unable to rectify faults on the appliance 

yourself or if your appliance needs to be 

repaired, contact Customer Service.
You can solve many problems yourself 

by consulting the information on 

eliminating faults in this instruction 

manual or on our website. If this is not 

the case, contact our Customer Service
We will always find an appropriate 

solution and try to avoid unnecessary 

visits being made by a Customer 

Service technician.
With any warranty claims we will make 

sure that your appliance is repaired by 

trained Customer Service technicians 

using original spare parts, including 

after the manufacturer’s warranty has 

expired.
For safety reasons repairs to the 

appliance should only be carried out by 

trained specialist staff. The warranty 

claim becomes void if repairs or 

interventions have been carried out by 

persons not authorised by us for that 

purpose or if our appliances have been 

fitted with spare, supplimentary or 

accessory parts that were not genuine 

parts and then resulted in a defect.
Function-relevant genuine spare parts 

according to the corresponding Eco-

design Order can be obtained from 

Customer Service for a period of at 

least 10 years from the date on which 

your appliance was placed on the 

market within the European Economic 

Area.

Note:  

Under the terms of the 

manufacturer’s warranty the use of 

Customer Service is free of charge.

Detailed information on the warranty 

period and terms of warranty in your 

country is available from our Customer 

Service, your retailer or on our website.

If you contact Customer Service, you 

will require the product number (E-Nr.) 

and the production number (FD) of your 

appliance.
The contact details for Customer 

Service can be found in the enclosed 

Customer Service directory or on our 

website.

Product number (E-Nr.) and 

production number (FD)

 You can find the product number (E-

Nr.) and the production number (fd) on 

the appliance’s rating plate.

Depending on the model, the rating 

plate is located:

On the inside of the door 

On the inside of the maintenance 

flap.

On the rear of the appliance.

Make a note of your appliance’s details 

and the Customer Service telephone 

number to find them again quickly.

More information about your model can 

be found online at  

https://energylabel.bsh-group.com 

*

 

This web address is linked to the official 

EU EPREL product database. At the 

time of printing its web address had not 

yet been published. Please then follow 

the instructions on searching for 

models. The model identifier is made up 

of the characters before the slash in the 

product number (E-Nr.) on the rating 

plate. Alternatively you can also find the 

model identifier in the first line of the EU 

energy label.

Trust the expertise of the 

manufacturer.

 Contact us. By doing so, 

you can be sure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

* Only applies to countries in the 

European Economic Area.

Содержание WNG2540KGR

Страница 1: ...3FHJTUFS ZPVS OFX EFWJDF PO Z PTDI OPX BOE HFU GSFF CFOFGJUT CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washer dryer WNG2540KGR ...

Страница 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Страница 3: ...isplay panel 24 Z Laundry 25 Preparing laundry for washing 25 Preparing laundry for drying 26 Starching 26 Dyeing bleaching 26 C Detergents and care products 27 Detergent recommendation 27 P Overview of programmes 28 Selectable programme 28 Drying table 33 0 Programme default settings 34 6 Θερμοκρ Temp C 34 0 Στύψιμο Spin Speed 34 Λήξη σε Διάρκεια Finish in Time Dry 34 Additional programme setting...

Страница 4: ...nsisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance must only be used for drying and freshening up domestic laundry consisting of items that have been washed with water and are suitable for tumble drying see label on item Using the appliance for ...

Страница 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Страница 6: ...on are specified on the identification plate The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility The mains plug and the protective contact socket must match and the earthing system must be correctly installed The installation must have an adequate cross section The mains plug must be fr...

Страница 7: ...he appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of any of the appliance s protruding parts in order to move the appliance Warning Risk of injury The appliance is very heavy Lifting it may result in injury Do not lift the appliance on your own Riskofinjury The appliance has sharp edges on which you could cut your hands Do not take hold of th...

Страница 8: ...at you retain these transport locking devices separately It is important to refit the transport locking devices if the appliance is to be transported in order to prevent the appliance from being damaged in transit Operation Warning Risk of explosions fire Laundry that has come into contact with solvents oil wax wax remover paint grease or stain remover may ignite when dried in the machine or even ...

Страница 9: ...switch off the appliance before the drying cycle has finished unless you remove all items of laundry from the drum immediately and spread them out to dissipate the heat Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of injury If you support your weight sit on the ...

Страница 10: ... or melt if dried in the appliance Do not dry laundry items that contain foam or foam rubber in the appliance Materialdamage damagetotheappliance If you pour the wrong quantity of detergent or cleaning agent into the appliance this may result in material damage or damage to the appliance Use detergents care products cleaning agents and softeners in accordance with the manufacturers instructions Cl...

Страница 11: ...a pressure washer steam cleaner hose or spray gun to clean your appliance Warning Risk of injury material damage damage to the appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleani...

Страница 12: ...ich in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise Wash the laundry without prewash Washing with prewash increases the programme duration and increases energy and water consumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the con...

Страница 13: ...rench with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet Safety instructions Warning Risk of injury The appliance is very heavy Be careful when lifting transporting the appliance A Mains lead B Bag Installation and operating instructions Customer Service location directory Warranty Supplementary sheet for the installation and operating instructions Cover caps f...

Страница 14: ... special requirements If in doubt have the appliance connected by a specialist Installation surface Note The appliance must be stable aligned so that it does not move around The installation surface must be firm and level Soft floors floor coverings are not suitable Installation on a base or a wooden joist floor Caution Damage to the appliance The appliance may wander and tip topple from the base ...

Страница 15: ...or the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 Take the hoses out of the holders 2 Unscrew and remove all four transport brace scre...

Страница 16: ...1 Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts 3 Undo and remove the screws on the horizontal transport strut 4 Remove the transport strut Hose and cable lengths Connection on left side or Connection on right side 7 7 130 cm 0 150 cm 8 90 cm 60 cm 100 cm 85 cm 0 195 cm 8 135 cm 60 cm 100 cm ...

Страница 17: ...e mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers th...

Страница 18: ...er pressure and may slip out of the wash basin or connection point Secure the drain hose so that it cannot slip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not i...

Страница 19: ...ull out the mains cable by the plug and never by the cable as this could damage it Observe the following information and ensure that Notes The mains voltage and voltage indicated on the appliance rating plate are the same The connected load and fuse required are specified on the rating plate The appliance is only connected to an alternating current via a properly installed earthed socket The mains...

Страница 20: ... use only half the recommended amount of detergent Do not use any woollens or mild detergents 8 Close the detergent drawer 9 Select Έναρξη Προσθήκη ρούχων Start Reload 10 When the programme ends turn the programme selector to Off Your appliance is now ready for use Transportation e g when moving home Preparatory work 1 Turn off the water tap 2 Reduce the water pressure in the supply hose Page 45 3...

Страница 21: ...rs Before switching on the appliance again Notes The support struts must be removed Removing the support struts on page 16 The transport braces must be removed Removing the transport locks on page 15 Pour approx 1 litre of water into dispenser II select the Άντληση Drain programme and start This will prevent detergent from flowing straight into the drain during the next wash ...

Страница 22: ...en Getting to know the appliance 22 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Страница 23: ... settings Page 34 0 Additional programme settings can be selected Overview of all additional programme settings Page 35 8 Έναρξη Προσθήκη ρούχων Start Reload button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the appliance on and off ...

Страница 24: ...me remaining time Programme remaining time depends on the programme selec tion in h min hours minutes 0 5 24 h Λήξη σε Διάρκεια Finish in Time Dry Programme ends after h h hours 10 0 kg 6 0 kg Maximum load for washing dry ing Recommended load in kg Depending on the selected model and pro gramme Display Setting ö Στόχος οτεγνώματος Drying Target º AntiStain T Πρόπλυση Prewash Λιγοτ τσαλάκωμα Reduce...

Страница 25: ... tights underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry may discolour Wash white and coloured items separately Wash new coloured items separate...

Страница 26: ...be spun at the appropriate spin speed Before drying spin at the optimum speed A spin speed of more than 1000 rpm is recommended for cotton more than 800 rpm for easy care textiles Do not iron washing immediately after drying It is recommended to roll the washing up first to distribute residual moisture evenly To ensure a good drying performance quilts terry cloths and other large textiles should b...

Страница 27: ...es e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information is intended to help you to choose the right detergent for your items Tip Visit www cleanright eu to find further information on detergents care products and cleaning agents for domestic use Fabrics Detergent Programme Temperature Heat resistant ...

Страница 28: ...d wearing fabrics heat resistant fabrics made of cotton or linen Notes The symbol Û drum clean information signal flashes if you have not used any programme at a temperature of 60 C or higher for an extended period Do not load any laundry and select the Βαμβακερά Cottons 90 C pro gramme to clean and care for the drum and the outer tub then the symbol will disappear Page 46 Switching the drum clean...

Страница 29: ...hieved by selecting Eco 40 60 programme and activating Στόχος οτεγνώματος Drying Target 10 0 kg 6 0 kg 400 1400 rpm AntiStain T Πρόπλυση Prewash Λιγοτ τσαλάκωμα Reduced Ironing Στόχος οτεγνώματος Drying Target è è è ö è possible Συνθετικά Easy Care Textiles made of synthetic materials or blended fabrics 4 0 kg 2 5 kg 60 C 400 1400 rpm AntiStain T Πρόπλυση Prewash Λιγοτ τσαλάκωμα Reduced Ironing Sp...

Страница 30: ...prox 45 mins drying process Note The default programme is Γρήγορο 15 Super Quick 15 You can switch to Πλ Στέγv 60 Wash Dry 60 pro gramme by touching Στόχος οτεγνώματος Drying Target button 2 0 kg 1 0 kg 40 C 400 1000 rpm Στόχος οτεγνώματος Drying Target è è ö possible Ξέβγαλμα Rinse For rinsing with a subsequent spin cycle 2 1400 rpm Λιγοτ τσαλάκωμα Reduced Ironing Στόχος οτεγνώματος Drying Target...

Страница 31: ...ecommended to hang the clothing in a ventilated envi ronment for 3 5mins after program finished In case of con tinuously using the refresh program it is recommended to run a washing cycle between each refresh program cycle to remove odor from the appliance The detergent can not be added for this programme 1 0 kg Στόχος οτεγνώματος Drying Target not possible My Time στέγνωμα My Time Dry Mixed fabri...

Страница 32: ...ς Drying Target è è è ö è not possible Εντατικό στέγνωμα Intensive Dry Single normal dry program for drying garments with higher tem perature by selecting to achieve automatic cupboard dry result by selecting to achieve automatic cupboard dry result by selecting ö to achieve automatic iron dry result 6 0 kg Στόχος οτεγνώματος Drying Target è è è ö è not possible Programme Type of laundry Options I...

Страница 33: ... for total program time The time listed above is the reference value the actual drying effect may be affected by the clothing type clothing weight dehydration degree and ambient temperature In order to achieve uniform drying effect it is recommended to distinguish between heavy and light weight clothing For example separate the thick towel and the shirt to dry Cupboard dry is recommended for dryin...

Страница 34: ...κεια Finish in Time Dry Before starting the programme you can preselect the programme end Finish in time in 0 5h h hour increments between minimum selectable ending time and 9 5h or 1 hour increments between 10h and 24h up to a maximum of 24 hours To do this 1 Select a programme except My Time στέγνωμα My Time Dry programme The programme duration is displayed for the selected programme e g 2 30 ho...

Страница 35: ...ger Garments can be folded or hung up in a cupboard Laundry more dry than Cupboard dry ö Iron dry For delicate laundry Fabrics suitable for ironing iron fabrics in order to avoid creasing Garments can be additionally hung up to dry The drying process would proceed followed washing process when the Στόχος οτεγνώματος Drying Target activated If you only need the individual drying progamme you can se...

Страница 36: ...fect to activate or deactivate this additional programme setting Note With the SpeedPerfect additional programme setting activated the maximum load of washing will be reduced and extra water will be needed for the washing process 1 Operating the appliance OperatingtheappliancePreparing the appliance The appliance was tested before delivery To remove residual water from the test procedure the first...

Страница 37: ...nfold and load presorted items of laundry Mix large and small items Washing items of different size distribute themselves better during the spin cycle Individual items of washing may cause an unbalanced load Observe the maximum specified load Overfilling adversely affects the washing drying result and promotes creasing Dosing and adding detergent and care products Caution Damage to the appliance D...

Страница 38: ...hile the appliance is running Measuring aid A for liquid detergent depending on the model Position the measuring aid A for measuring the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents...

Страница 39: ... and Λήξη σε Διάρκεια Finish in Time Dry buttons until the symbol E disappears Adding removing laundry After starting the programme only for washing you can add or remove laundry if necessary Touch the Έναρξη Προσθήκη ρούχων Start Reload button The appliance checks whether reloading is possible If the following appears on the display panel The symbol Õ disappears reloading is possible The symbol Õ...

Страница 40: ...The programme for cooling the drum runs until the temperature in the drum has dropped If you do not take laundry out within 15 mins after drying process finished wrinkle guard process will start to prevent laundry getting wrinkled The process lasts about 30 minutes 0 00 and Ÿš will be displayed alternately on the display and V symbol will be displayed as the status symbol You can touch any button ...

Страница 41: ...Use the Λήξη σε Διάρκεια Finish in Time Dry button to change the following settings at the corresponding programme selector positions 2 The volume of the end signal 3 The volume of the button signals 4 Switching the drum care information signal on off Exiting setting mode You can now end the process and set the programme selector to the Off position The settings are saved H Sensors SensorsUnbalanc...

Страница 42: ...th Do not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Warning Risk of injury material damage damage to the appliance Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at temperatures of at least 60ºC Le...

Страница 43: ... insert and fully remove the drawer 2 To remove the insert Push the insert upwards from below with your finger 3 Clean the detergent dispenser tray and insert with water and a brush and dry it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual wat...

Страница 44: ...lap 3 Take the drain hose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 4 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate 5 Refit and screw on the pump cover The h...

Страница 45: ...sure in the supply hose 1 Turn off the water tap 2 Select the Βαμβακερά Cottons activate SpeedPerfect setting programme Note If your appliance with intelligent dosing system you also need to deactivate the intelligent dosing system 3 Select the Έναρξη Προσθήκη ρούχων Start Reload button Allow the programme to run for approx 40 seconds 4 Turn the programme selector to Off 5 Pull out the mains plug ...

Страница 46: ...d turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen through the glass 1 Turn the programme selector to Off Pull out the mains plug 2 Open the service flap 3 Drain the water Page 44 4 Pull the emergency release downwards with a tool and release The door can then be opened Information on the display panel Display Cause Remedy Õ Flashes f...

Страница 47: ...er outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The drain pump is blocked Drain pump is blocked on page 44 The drain hose at the siphon is blocked The drain hose at the siphon is blocked on page 45 The water drain hose is connected too high Install the water outlet hose at a maximum height of 1 meter Page 1...

Страница 48: ... filter has been installed depending on the model check for contaminants and clean if required separate installa tion and cleaning instruction for water filter Is the supply hose kinked or trapped The programme will not start Have you touched the Έναρξη Προσθήκη ρούχων Start Reload but ton or selected Λήξη σε Διάρκεια Finish in Time Dry Is the door closed Childproof lock activated Deactivate child...

Страница 49: ...ener has congealed in the dis pensers Empty the dispenser s clean it them and pour in the correct product Foam is leaking from the detergent drawer Too much detergent used Mix 1 tablespoon of fabric softener with litre of water and pour into dispenser II Not for outdoor sports and down filled textiles Reduce detergent dosage for the next wash cycle Use commercially available low foam detergent and...

Страница 50: ...ca tor lights do not work while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble residue Select Ξέβγαλμα Rinse or brush the laundry after washing Spin during the drying phase This is an innovativ...

Страница 51: ...n the load display Do not overload the washer dryer as the maximum load for the drying phase is less than the maximum load for the wash cycle Unload the washer dryer after washing with the maximum load and divide the laundry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low wa...

Страница 52: ...e manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our Customer Service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found i...

Страница 53: ...0 2 5 0 245 28 0 2 58 25 1400 53 Eco 40 60 Στόχος οτεγνώματος Drying Target Cupboard dry 6 0 4 400 96 0 7 40 37 0 1 Eco 40 60 Στόχος οτεγνώματος Drying Target Cupboard dry 3 0 2 500 53 0 5 20 35 0 1 Βαμβακερά Cottons 20 C 10 0 0 390 90 0 3 23 22 1400 53 Βαμβακερά Cottons 40 C 10 0 1 280 90 0 3 46 39 1400 53 Βαμβακερά Cottons 40 C T Πρόπλυση Prewash 10 0 1 300 100 0 4 06 39 1400 53 Βαμβακερά Cotton...

Страница 54: ...ue to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuin...

Страница 55: ...6 ...

Страница 56: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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