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Troubleshooting

 en

43

Fault

Cause and troubleshooting

The water is not drain-
ing.

Unapproved extension installed on the water drain
hose.

Remove any unapproved extensions from the water
hose. 
→ 

"Connecting the appliance", Page 14

The pump cap is not fully screwed in.

Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.

Water is not flowing
in. Detergent is not
being dispensed.

You have not pressed 

Έναρξη/Προσθήκη ρούχων

 .

Press 

Έναρξη/Προσθήκη ρούχων

 .

The filters in the water inflow are blocked.

Clean the filters in the water inflow.

The tap is turned off.

Turn on the tap.

The water inlet hose is kinked or jammed.

Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs
several times.

The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.

Not a fault – no action required.

Note: 

When loading, where possible, place large and

small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.

The programme dura-
tion changes during
the wash cycle.

The programme operation is optimised electronically.
This may change the programme duration.

Not a fault – no action required.

The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.

Not a fault – no action required.

Note: 

When loading, where possible, place large and

small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.

Not a fault – no action required.

Содержание WGG25410GR

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGG25410GR en User manual and installation instructions ...

Страница 2: ...pliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 17 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Detergents and care products 30 13 Basic operation 30 13 1 Switching o...

Страница 3: ...rawer 34 16 3 Cleaning the drain pump 35 17 Troubleshooting 39 17 1 Emergency release 48 18 Transportation storage and disposal 48 18 1 Removing the appliance 48 18 2 Inserting the transit bolts 48 18 3 Using the appliance again 48 18 4 Disposing of old appliance 49 19 Customer Service 49 19 1 Product number E Nr and production number FD 49 20 Consumption values 50 21 Technical data 50 ...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with h...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...rer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNIN...

Страница 10: ... the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum value specified a pres sure reducing valve must be in stalled between the dr...

Страница 11: ...a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the resid...

Страница 12: ...e properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 29 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear af...

Страница 13: ...ets Page 29 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses and power cord between th...

Страница 14: ...ove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Push the 4 cover caps downwards Note To install the transport locks to transport the appliance perform these steps again in the reverse or der 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose ...

Страница 15: ...e Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 29 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 29 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from m...

Страница 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 50 2 Check the mains plug is inserted pro...

Страница 17: ... as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 35 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the programme de scri...

Страница 18: ...the main wash 3 Compartment Fabric softener 4 Compartment I Detergent for prewash 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 25 2 Programme selector Page 30 3 Display Page 20 4 Buttons Page 23 ...

Страница 19: ... Pour approx 1 litre of tap water into compartment II 5 Pour washing powder into com partment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Έναρξη Προσθήκη ρούχων to start the programme a The display shows the remaining progra...

Страница 20: ...inutes 10 1 Ready in time Buttons Page 23 10 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star t...

Страница 21: ...Perfect Short wash activated Buttons Page 23 Blood The stain type is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the Καθαρισμός κάδου programme for clean ing and caring for the drum and the outer tub Cleaning the drum Page 34 Voltage control system Flashes The automa...

Страница 22: ...n Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Страница 23: ...e end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Θερμοκρ Temperature 90 Adjust the temperature Set temperature in C Στύψιμο Spin Speed 1400 Adjust the spin speed or deactivate the spin cycle Set spin speed in rpm If is selected the water is drained and the spin cycle is deactivated The laundry stays wet ...

Страница 24: ... Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted Note The laundry has a higher resid ual moisture after washing To reduce creasing hang up the laundry immedi ately after washing ...

Страница 25: ...ance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this p...

Страница 26: ...2 0 Ξέβγαλμα Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Στύψιμο Άντληση Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm Υγιεινή Plus Hygiene Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requ...

Страница 27: ...aundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 Καθαρισμός κάδου Drum Clean Clean and care for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Add detergen...

Страница 28: ...ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 Speed Perfect activated 2 Washing not possible ...

Страница 29: ...the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstrings ...

Страница 30: ...gramme 1 Turn the programme selector and set the required programme Programmes Page 25 2 If required adjust the programme settings Adjusting the programme set tings Page 30 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 30 Adjust the programme settings Buttons Page 23 Note The programme settings are not saved permanently for the pro gramme 13 4...

Страница 31: ... remove laundry 4 Close the door 5 Press Έναρξη Προσθήκη ρούχων 13 8 Cancelling the pro gramme 1 Press Έναρξη Προσθήκη ρούχων 2 Open the door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Ξέβγαλμα programme If the water level is high start the Στύψιμο programme or se lect a suitable programme for draining Prog...

Страница 32: ...trols 14 1 Activating the childproof lock Press and hold the two 3 δευτ buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a power failure 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold...

Страница 33: ...Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning reminder 4 On OFF Activate or deactivate the re minder to clean the drum ...

Страница 34: ...rking effi ciently for a long time it is important to clean and maintain it carefully 16 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with th...

Страница 35: ... into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 ...

Страница 36: ...ut of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Страница 37: ...he dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that the impeller in the drain pump can rotate 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap mus...

Страница 38: ...traight into the outlet in the next wash run a suitable programme for draining after you have emptied the drain pump 1 Open the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 25 ...

Страница 39: ...ergy saving mode is active Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 35 The water outlet hose is connected too high Instal...

Страница 40: ...0 and or The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Note With the error message the appliance starts a draining process 1 First...

Страница 41: ...r sales service Customer Service Page 49 Detergent dosage is too high Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box ha...

Страница 42: ...elease Emergency release Page 48 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 35 The water outlet hose is connected too high Install the water outlet ho...

Страница 43: ...The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle Th...

Страница 44: ...oes not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent ...

Страница 45: ...ure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance Page 15 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts Page 13 Banging noises rat tling in the drain pump Foreign bodies have got into th...

Страница 46: ...e and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Στύψιμο programme Unbalance load detection system...

Страница 47: ...r outlet hose correctly Water outlet connection types Page 15 Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 34 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate Fabric softener re mains in the detergent drawer The use of fabric softener is not supported f...

Страница 48: ...sal 18 1 Removing the appliance 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance Switching off the appliance Page 31 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 35 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance before trans portation using transit bolts in order to prevent transport damage 1 Use a screwdrive...

Страница 49: ...ances as applicable throughout the EU 19 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Страница 50: ...1400 49 00 Βαμβακερά 40 C 10 0 3 30 1 300 98 0 44 1400 49 00 Βαμβακερά 60 C 10 0 3 30 1 900 98 0 60 1400 49 00 Συνθετικά 40 C 4 0 2 30 0 900 63 0 45 1200 28 00 Γρήγορο Ανάμεικτα 40 C 4 0 1 05 0 700 44 0 42 1400 51 00 Μάλλινα 30 C 2 0 0 40 0 350 48 0 28 800 25 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent...

Страница 51: ...y efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before ...

Страница 52: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001791619 9001791619 020913 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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