Bosch WGA256BGHK Скачать руководство пользователя

Страница: 48 / 56

Troubleshooting

Fault

Cause and troubleshooting

No connection to the
home network.

Wi-Fi is activated but a connection to your home net-
work cannot be established.

Ensure that the home network is available.

Reconnect the appliance to the home network.
→

"Connecting the appliance to a WLAN home net-

work (Wi-Fi) with WPS function", Page 32

→

"Connecting the appliance to a WLAN home net-

work (Wi-Fi) without WPS function", Page 32

Water is leaking out at
the water inlet hose.

Water inlet hose is not correctly/securely connected.

Connect the water supply hose correctly. Connect-
ing the water inlet hose

Tighten the screw connection.

Water is leaking out at
the water outlet hose.

The water outlet hose is damaged.

▶

Replace the damaged water outlet hose.

Water outlet hose is not connected correctly.

▶

Connect the water outlet hose correctly. Water out-
let connection types

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→

"Cleaning the drum", Page 35

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Содержание WGA256BGHK

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGA256BGHK en User manual and installation instructions ...

Страница 2: ...ing the appliance 16 4 8 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 27 11 Laundry 27 11 1 Preparing the laundry 27 12 Detergents and care products...

Страница 3: ...3 15 6 Resetting the appliance network settings 34 15 7 Remote start 34 15 8 Remote diagnostics 34 15 9 Data protection 34 16 Basic settings 35 17 Cleaning and servicing 35 17 1 Cleaning the drum 35 17 2 Cleaning the detergent drawer 35 17 3 Cleaning the drain pump 36 17 4 Cleaning the intake open ing in the rubber gasket 38 18 Troubleshooting 40 18 1 Emergency release 49 19 Transportation storage...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...to the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent ...

Страница 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Страница 10: ... elements such as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too hig...

Страница 11: ... programme set tings for a programme the display shows the expected consumption Add detergent based on the laun dry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes le...

Страница 12: ...ation Page 28 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not ...

Страница 13: ...ard minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage t...

Страница 14: ...ransit bolts with a WAF 13 wrench 3 Pull the power cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver ...

Страница 15: ...se the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installe...

Страница 16: ... using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity...

Страница 17: ...an find an overview of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 36 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Transport struts Page 14 7 Power cord Page 16 8 Transit bolts Page 13 9 Water inlet hose Page 1...

Страница 18: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes 2 Programme selector Page 28 3 Buttons Page 22 4 Display Page 20...

Страница 19: ... seconds 2 Set the Drum Clean pro gramme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload to start the programme a The ...

Страница 20: ...maining 10h 1 Ready in time Buttons Page 22 10 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Active oxygen treatment Programme status Wash Programme status Rinse Programme s...

Страница 21: ...Flashes The appliance is trying to con nect to your home network Home Connect Page 31 Energy manager The appliance is connected to the smart energy system energy manager Con necting the appliance to the energy man ager Active oxygen treatment Active oxygen treatment is activated and Active oxygen treatment A programme with active oxygen treat ment has been interrupted and the door is locked until ...

Страница 22: ...p to 30 minutes Suitable for heavily soiled laundry Active Oxygen Activate Deactivate Activate or deactivate active oxygen treatment Active oxygen is a special type of oxy gen which effectively reduces odours Finish in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp 9...

Страница 23: ...ge 31 Spin Multiple selection Basic settings Pre wash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Extra Rinse Activate Deactivate Activate or deactivate an additional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water ...

Страница 24: ...e To save energy the actual washing temperat ure may deviate from the set washing temperature The washing performance meets legal require ments Programme setting Max 90 C Max 1600 rpm 10 0 Synthetics Wash items made from synthetic or blended fab rics Programme setting Max 60 C Max 1200 rpm 4 0 Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry...

Страница 25: ...earing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the entire washing process Programme setting Max 60 C Max 1600 rpm 6 5 Shirts Wash non iron shirts and blouses made from cot ton linen or synthetic or blended fabrics Note Use the Delicates Silk progr...

Страница 26: ...ning indicator will flash to re mind you if you have not used a programme at 60 C or higher for a long time Quick 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 0 k...

Страница 27: ...he laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundr...

Страница 28: ...asic operation Basic operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Press The switch on process takes a few seconds Note The lighting for the drum goes ...

Страница 29: ...t To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activa...

Страница 30: ...ogramme has started 1 Press Start Reload The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Start Reload 13 11 Cancelling the pro gramme Note If you cancel a programme with active oxygen the door will re main locked for up to 25 minutes un til there ...

Страница 31: ...programme a goes out in the display Home Connect 15 Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating status Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or o...

Страница 32: ...ects to the Wi Fi home network a If the display shows con and lights up permanently the appli ance is connected to the Wi Fi home network 4 If the appliance is not connected to the Wi Fi home network the dis play shows Err Check whether the appliance is within the range of the Wi Fi home network Reconnect the appliance to the Wi Fi home network with WPS function 5 Connect the appliance to the Home...

Страница 33: ...e WLAN home network Wi Fi The Home Connect app is open and you have logged on 1 Set the programme to position 3 a The display shows APP 2 Press Start Reload a The appliance connects to the Home Connect app 3 Once your appliance is displayed in the Home Connect app carry out the last steps in the Home Connect app a If the display shows con the appli ance is connected to the Home Connect app 15 4 Ac...

Страница 34: ...mote start via the Home Connect app If you open the appliance door the function is automatically deactiv ated a Remote Start lights up Note To deactivate the function press Remote Start 15 8 Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in...

Страница 35: ...ng To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 17 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damag...

Страница 36: ...er gent drawer 7 Push in the detergent drawer 17 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening ...

Страница 37: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 36 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remov...

Страница 38: ...n 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 17 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the a...

Страница 39: ...Cleaning and servicing en 39 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 40: ...ress any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is connected too high Install the water outlet hose at a...

Страница 41: ...dial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 50 The appliance is leaking Turn off the water tap Call...

Страница 42: ...enoid valve defective Call the after sales service Customer Service Page 50 Detergent dosage is too high Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The...

Страница 43: ...Cancelling the programme Page 30 Water level is too high Select a suitable programme for draining Programmes Page 24 Power failure Open the door using the emergency release Emergency release Page 49 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa...

Страница 44: ... hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves be...

Страница 45: ...it bolts have not been removed Removing the transit bolts Drum rotates water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor ...

Страница 46: ...ormal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Persistent quiet whirr ing fan noise Active oxygen treatment is active Not a fault normal operating noise Banging noises rat tling in the dra...

Страница 47: ... unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in...

Страница 48: ...water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connecti...

Страница 49: ...ow to dispose of old appliances 19 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 36 6 Detach the hoses 19 2 Inserting...

Страница 50: ... The guideline determ ines the framework for the return and recycling of used appliances as applicable throughout the EU Customer Service 20 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in y...

Страница 51: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Страница 52: ...ons Eco 2 60 10 0 0 830 56 0 4 35 Synthetics 40 4 0 0 750 57 0 2 30 Mix 40 4 0 0 650 44 0 1 00 Delicates Silk 30 2 0 0 220 36 0 0 45 Wool 30 2 0 0 210 40 0 0 45 ActiveOxygen Refresh 1 0 0 020 0 0 0 45 1 values determined according to the valid version of IEC60456 2 Programme setting with maximum speed for testing in accordance with the applicable version of IEC60456 with cold water 15 C Technical ...

Страница 53: ...Technical data en 53 Length of the wa ter outlet hose 150 cm Length of the power cable 160 cm 1 Depending on the appliance spe cifications ...

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Страница 56: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001657015 9001657015 ...

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