Troubleshooting
en
65
Fault
Cause and troubleshooting
The programme does
not start.
You have not pressed
.
▶
Press
.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 49
is activated.
▶
Check whether is activated.
→
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
→
"Cleaning the detergent drawer", Page 57
3.
If this indicator appears again, call our after-sales
service.
→
Note:
You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→
The door cannot
be opened.
Rinse Hold
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 48
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 48
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
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