Troubleshooting
en
47
Fault
Cause and troubleshooting
"E:35 / -10"
There is water in the base trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump unit is not inserted.
1.
Insert the pump unit into the detergent drawer.
→
"Cleaning the detergent drawer", Page 40
2.
Push the detergent drawer in as far as it will go.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
lights up.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 32
Water level is too high.
▶
Start the
Drain
programme.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
flashes.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
