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Troubleshooting

40

Fault

Cause and troubleshooting

The programme does
not start.

→ 

"Deactivating the childproof lock", Page 32

- Ready In +

 is activated.

Check whether 

- Ready In +

 is activated. 

→ 

"Buttons", Page 22

Laundry is caught in the door.

1.

Open the door again.

2.

Remove any trapped laundry.

3.

Close the door.

4.

Press 

Start/Reload

 

 to start the programme.

The door cannot
be opened.

 is activated.

Continue the programme by selecting 

Spin

 or

Drain

 and pressing 

Start/Reload

 

→ 

"Resuming the programme when the programme

status is Rinse Hold", Page 32

The temperature is too high.

Wait until the temperature has dropped.

→ 

"Cancelling the programme", Page 31

Water level is too high.

Select a suitable programme for draining. 
→ 

"Programmes", Page 24

Power failure.

Open the door using the emergency release. 
→ 

"Emergency release", Page 46

The water is not drain-
ing.

Drain pipe or water outlet hose is blocked.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked.

→ 

"Cleaning the drain pump", Page 34

 

 is activated.

Continue the programme by selecting 

Spin

 or

Drain

 and pressing 

Start/Reload

 

→ 

"Resuming the programme when the programme

status is Rinse Hold", Page 32

The water outlet hose is connected too high.

Install the water outlet hose at a maximum height of
1 metre.

Pump cover is not correctly assembled.

Содержание WAX32MX0GC

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAX32MX0GC en User manual and installation instructions ...

Страница 2: ...e appliance 16 4 8 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products 29 13...

Страница 3: ...g the drain pump 34 16 4 Cleaning the intake open ing in the rubber gasket 36 17 Troubleshooting 37 17 1 Emergency release 46 18 Transportation storage and disposal 46 18 1 Removing the appliance 46 18 2 Inserting the transit bolts 46 18 3 Using the appliance again 46 18 4 Disposing of old appliance 47 19 Customer Service 47 19 1 Product number E Nr and production number FD 47 19 2 AQUA STOP guara...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Страница 11: ...splay shows the expected consumption Add detergent based on the laun dry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower...

Страница 12: ...ance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replac...

Страница 13: ...carefully Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 28 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop t...

Страница 14: ...ransit bolts with a WAF 13 wrench 3 Pull the power cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver ...

Страница 15: ...se the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installe...

Страница 16: ... using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity...

Страница 17: ...pliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 34 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Transport struts Page 14 7 Power cord Page 16 8 Transit bolts Page 13 9 Water inlet hose Page 15 ...

Страница 18: ...r main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes 2 Programme selector Page 29 3 Buttons Page 22 4 Display Page...

Страница 19: ...rogramme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload to start the programme a The display shows the remaining prog...

Страница 20: ...g 10h 1 Ready in time Buttons Page 22 10 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Programme s...

Страница 21: ... and oil The stain type is activated Tea The stain type is activated Energy consump tion Energy consumption for the selected pro gramme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Foam detection system The appliance has detected too much foam Door The door is unlocked and can be opened ...

Страница 22: ...es Suitable for heavily soiled laundry AntiStain Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Ready In Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temperature 90 C Adjust the tempe...

Страница 23: ...ate or deactivate an additional rinse cycle Recommended for particularly sensit ive skin or in regions with very soft water Easy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Страница 24: ...gy the actual washing temperat ure may deviate from the set washing temperature The washing performance meets legal require ments Programme setting Max 90 C Max 1600 rpm 10 0 Easy Care Wash items made from synthetic or blended fab rics Programme setting Max 60 C Max 1200 rpm 4 0 Mixed Load Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry Program...

Страница 25: ...ax 1600 rpm Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1600 rpm AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the entire washing process ...

Страница 26: ...leaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that contains bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is in tended f...

Страница 27: ... Programme Description Max load kg If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 1 SpeedPerfect activated ...

Страница 28: ...canning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed co...

Страница 29: ...ontaining solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The...

Страница 30: ...undry trapped in the door 13 5 Inserting the measuring aid for liquid detergent If you order the measuring aid as an accessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measur...

Страница 31: ...tion or the Ready in time a After the programme has ended the display shows 0 13 9 Soaking laundry Note No additional detergent is re quired The washing solution is then used for washing 1 Start the programme 2 To pause the programme after ap prox 10 minutes press Start Re load 3 To resume the programme after the desired soaking time press Start Reload 13 10 Adding laundry 1 Press Start Reload The...

Страница 32: ...tivating the childproof lock Press and hold the two Child Lock push 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two Child Lock push 3 sec but...

Страница 33: ...s and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean programme without laundry and using all pur pose washing powder 16 2 Cleaning the detergent drawer 1 P...

Страница 34: ...he drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Страница 35: ... sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 34 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The...

Страница 36: ... will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 16 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 37: ...a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 34 The water outlet hose is connected too high Install the water outlet hose at a maximum height ...

Страница 38: ...dial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 47 The appliance is leaking Turn off the water tap Call...

Страница 39: ...enoid valve defective Call the after sales service Customer Service Page 47 Detergent dosage is too high Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The...

Страница 40: ...ancelling the programme Page 31 Water level is too high Select a suitable programme for draining Programmes Page 24 Power failure Open the door using the emergency release Emergency release Page 46 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wat...

Страница 41: ...tergent is not being dispensed You have not pressed Start Reload Press Start Reload The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly...

Страница 42: ...ve ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum rotates water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam bu...

Страница 43: ...ll items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Alig...

Страница 44: ...hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Diff...

Страница 45: ...orrectly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation o...

Страница 46: ...moving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 34 6 Detach the hoses 18 2 Inserting the transit bolts Secure the app...

Страница 47: ...ic equipment WEEE The guideline determ ines the framework for the return and recycling of used appliances as applicable throughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in your country is av...

Страница 48: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Страница 49: ... 10 0 2 100 95 0 3 45 Cottons 90 10 0 2 500 110 0 3 00 Easy Care 40 4 0 0 750 57 0 2 30 Mixed Load 40 4 0 0 650 44 0 1 00 Delicates Silk 30 2 0 0 220 36 0 0 45 Wool 30 2 0 0 210 40 0 0 45 1 values determined according to the valid version of IEC60456 21 Technical data Appliance height 84 8 cm Appliance width 59 8 cm Appliance depth 63 2 cm Weight 81 9 kg1 Maximum load 10 0 kg Mains voltage 220 240...

Страница 50: ... and the production number FD on the appliance s rating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 51: ......

Страница 52: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001665354 9001665354 ...

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