en
Troubleshooting
56
Fault
Cause
troubleshooting
The programme does not
start.
4.
Press
Start/Reload
to start the
programme.
The door cannot be opened.
is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and pressing
Start/Reload
.
the programme status is Rinse
Hold", Page 39
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and pressing
Start/Reload
.
the programme status is Rinse
Hold", Page 39
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressed
Start/
Reload
.
▶
Press
Start/Reload
.