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Customer Service

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Содержание WAX32M01GR

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAX32M01GR en User manual and installation instructions ...

Страница 2: ...ing the appliance 16 4 8 Connecting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products...

Страница 3: ...e detergent drawer 33 16 3 Cleaning the drain pump 34 16 4 Cleaning the intake open ing in the rubber gasket 36 17 Troubleshooting 37 17 1 Emergency release 46 18 Transportation storage and disposal 46 18 1 Removing the appliance 46 18 2 Inserting the transit bolts 46 18 3 Using the appliance again 46 18 4 Disposing of old appliance 47 19 Customer Service 47 19 1 Product number E Nr and production...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kP...

Страница 11: ...nt Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The dri...

Страница 12: ...ge or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 28 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists...

Страница 13: ...th 60 cm Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage the appli ance and frozen hoses may burst Do not install the appliance out doors or in areas where there is a risk of frost 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance...

Страница 14: ...le out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver 2 Remove the transport struts ...

Страница 15: ...that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining...

Страница 16: ...on 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power ca...

Страница 17: ...ppliance You can find an overview of the parts of your appliance here 1 2 4 3 6 5 8 8 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 34 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transport struts Page 14 8 Transit bolts Page 13 ...

Страница 18: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes 2 Programme selector Page 29 3 Buttons Page 22 4 Display Page 20...

Страница 19: ...the Καθαρισμός κάδου pro gramme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Έναρξη Προσθήκη ρούχων Start Reload to start the pr...

Страница 20: ...remaining 10h 1 Ready in time Buttons Page 22 10 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Pro...

Страница 21: ...e stain type is activated Grease and oil The stain type is activated Energy consump tion Energy consumption for the selected pro gramme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Foam detection system The appliance has detected too much foam Door The door is unlocked and can be opened ...

Страница 22: ...avily soiled laundry AntiStain Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Λήξη σε Fin ished in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Θερμοκρ Tem perature 90 C Adjust the te...

Страница 23: ...tivate or deactivate three additional rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Λιγοτ τσαλάκωμα Less Ironing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a wa...

Страница 24: ...ashed together The washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temper...

Страница 25: ...ms very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Ξέβγαλμα Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1600 rpm Στύψιμο Άντληση Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1600 rpm Υγιεινή Plus Hygiene plus Wash...

Страница 26: ...that is suitable for sports items Do not use fabric softener Tip Use the Συνθετικά programme to wash heavily soiled laundry Programme setting Max 40 C Max 800 rpm 2 0 Σκουρόχρωμα Jeans Jeans Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 Καθα...

Страница 27: ...ήγορο 15 30 Super Quick 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 SpeedPerfect activated ...

Страница 28: ...aining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or u...

Страница 29: ...asic operation Basic operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Press The switch on process takes a few seconds Note The lighting for the drum goes ...

Страница 30: ...t To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activa...

Страница 31: ...ύχων The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press Έναρξη Προσθήκη ρούχων 13 11 Cancelling the pro gramme 1 Press Έναρξη Προσθήκη ρούχων 2 Open the appliance door The appliance door remains locked for safety reasons if the temperature and water ...

Страница 32: ...tor must be set to the initial programme a goes out in the display Basic settings 15 Basic settings Basic settings You can configure the appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com Cleaning and servicing 16 Cleaning and servi cing Cleaning and servicing To keep your ap...

Страница 33: ...detergent drawer 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Pull out the insert upwards 4 Clean the detergent drawer and in sert with water and a brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer ...

Страница 34: ...liance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8...

Страница 35: ...fully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as ...

Страница 36: ...position 6 Insert and close the service flap 2 1 16 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 37: ...ούχων flashes Energy saving mode is active Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 34 The water outlet hose is connected...

Страница 38: ...pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into t...

Страница 39: ... not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have no...

Страница 40: ...ure Open the door using the emergency release Emergency release Page 46 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 34 is activated Continue the progra...

Страница 41: ... that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The p...

Страница 42: ...low in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the n...

Страница 43: ... pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Clean...

Страница 44: ...e and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Στύψιμο programme Unbalance load detection system...

Страница 45: ... leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 32 If you are not using the appliance leave the...

Страница 46: ...ow to dispose of old appliances 18 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 34 6 Detach the hoses 18 2 Inserting...

Страница 47: ...ustomer Service 19 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...

Страница 48: ...en Customer Service 48 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 49: ...0 602 2 5 3 00 0 279 32 0 25 1600 44 00 Βαμβακερά 2 0 C 10 0 3 23 0 530 94 0 24 1600 43 00 Βαμβακερά 4 0 C 10 0 3 19 1 420 97 0 45 1600 43 00 Βαμβακερά 6 0 C 10 0 3 18 2 060 92 0 61 1600 45 00 Βαμβακερά 4 0 C Πρόπλυση 10 0 3 59 1 450 102 0 43 1600 43 00 Συνθετικά 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Γρήγορο Ανάμεικτα 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Μάλλινα 30 C 2 0 0 37 0 171 41 0 23 800 ...

Страница 50: ...the power cable 160 cm 1 Depending on the appliance spe cifications This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please ...

Страница 51: ......

Страница 52: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001638058 9001638058 010804 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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