Faults and what to do about them.
en
49
Information on the display panel
Indicator/symbol
Cause/remedy
- P - and
ÿ
The door is unlocked. It is possible to add laundry.
- P -
■
The temperature is too high. Wait until the temperature drops.
■
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the
A
button to resume the programme.
ÿ
is flashing
■
Laundry may be trapped. Open and close the door again and press the
A
button.
■
If necessary, push the door closed or remove the laundry and then push the
door closed again.
■
If necessary, switch the appliance off and on again; set the programme and
select the individual settings you require; start the programme.
ÿ
and the
ActiveOxygen
Refresh
Ø
indicator
light are flashing
The door cannot be opened due to the programme.
If the lights are off, the door can be opened.
r
is lit
■
Turn the tap on fully,
■
Supply hose kinked/trapped,
■
The water pressure is too low. Clean the filter.
E
The childproof lock is activated – deactivate it.
Å
is lit
Too much foam has been detected and additional wash cycles have been activated.
Add less detergent to the next wash cycle with the same load.
The indicator light for
the Drum Clean
Û
programme is
flashing
Run the
Drum Clean
Û
90 °C
programme or a 60 °C programme with standard
washing powder to clean and care for the drum and the outer tub.
Notes
■
Run the programme without laundry.
■
Use standard washing powder or a detergent containing bleach. To prevent
foaming, only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergents intended for woollens or delicates.
■
Switch the information signal on/off.
E:18
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
E:23
There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
after-sales service.
Other indicators/
symbols
Switch off the appliance, wait for five seconds and then switch it on again. If the
indicator/symbol appears again, call the after-sales service.