Bosch WAV28K02BY Скачать руководство пользователя страница 52

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Troubleshooting

Fault

Cause and troubleshooting

Insufficient cleaning.

Check whether the detergent used is suitable.
→

"Detergents and care products", Page 29

Drain the dispenser.
→

"Cleaning the detergent drawer", Page 36

Clean the dispenser.

Refill the dispenser.
→

"Filling the dispensers", Page 33

Water is leaking out at
the water inlet hose.

Water inlet hose is not correctly/securely connected.

Connect the water supply hose correctly.
→

"Connecting the water inlet hose", Page 14

Tighten the screw connection.

Water is leaking out at
the water outlet hose.

The water outlet hose is damaged.

▶

Replace the damaged water outlet hose.

Water outlet hose is not connected correctly.

▶

Connect the water outlet hose correctly.
→

"Water outlet connection types", Page 15

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→

"Cleaning the drum", Page 36

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Содержание WAV28K02BY

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28K02BY en User manual and installation instructions ...

Страница 2: ...t time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products 29 13 Basic operation 29 13 1 Switching on the appliance 29 13 2 Setting a programme 29 13 3 Adjusting the programme settings 29 13 4 Loading laundry 30 13 5 Adding detergent and care product 30 13 6 Starting the pr...

Страница 3: ...ket 40 18 Troubleshooting 41 18 1 Emergency release 53 19 Transportation storage and disposal 53 19 1 Removing the appliance 53 19 2 Inserting the transit bolts 53 19 3 Using the appliance again 53 19 4 Disposing of old appliance 54 20 Customer Service 54 20 1 Product number E Nr and production number FD 54 20 2 AQUA STOP guarantee 55 21 Consumption values 56 22 Technical data 57 ...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Страница 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Страница 7: ...age 54 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance ...

Страница 11: ...display shows the expected consumption detergent based on the laundry s de gree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower t...

Страница 12: ... the appliance door Basic operation Page 29 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Contents of package After unpacking all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or d...

Страница 13: ...y Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 28 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is s...

Страница 14: ...e power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water ...

Страница 15: ...ning Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving al...

Страница 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 57 2 Check the mains plug is inserted pro...

Страница 17: ...ur and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 17 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 8 Water inlet hose Page 14 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the information in the pr...

Страница 18: ... softener or liquid detergent 3 Dispenser for liquid deter gent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 24 2 Programme selector Page 29 3 Buttons Page 22 4 Display Page 20 ...

Страница 19: ... gramme 3 Close the door 4 Pull out the detergent drawer 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Start Reload to start the programme a The display shows the remaining pr...

Страница 20: ... minutes 10h 1 Ready in time Buttons Page 22 9 0 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Rinse Programme status Spin Programme status P Pause Programm...

Страница 21: ...shes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 32 liquid detergent Dispenser for li quid detergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 32 liquid detergent fabric softener 50 ml 1...

Страница 22: ...Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 32 i DOS Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press ...

Страница 23: ...e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the detergent will be dis pensed automatically for the prewash and the main wash If the intelligent dosing system is de activated place the detergent for the prewash directly in the drum Water Plus Activate Deactivate Activate or deactivate a washing pro gramme with more water and an addi tional rinse cycle R...

Страница 24: ...e washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be a...

Страница 25: ...oves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate 0 The laundry is not spun Programme setting Max 1400 rpm Hygiene Plus Wash hard wearing items made f...

Страница 26: ... Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care programme to wash heavily soiled laundry Programme setting Max 40 C Max 800 rpm 2 0 Automatic 30 Wash delicate items made from cotton or synthetic or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is ad apted Note The t...

Страница 27: ...dicator will flash to re mind you if you have not used a programme at 60 C or higher for a long time Super Quick 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The maximum load is reduced to 2 0 kg...

Страница 28: ...ring the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth...

Страница 29: ...salt may damage stainless steel Do not use bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 33 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The applia...

Страница 30: ... products Page 29 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 17 3 If required add the care product 4 Push in the detergent drawer 13 6 Starting the programme Requirement A programme is set Setting a programme Page 29 Press Start Reload a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display show...

Страница 31: ...t the Spin programme or a programme for draining the water Programmes Page 24 2 Press Start Reload 13 11 Unloading the laundry 1 Open the door 2 Remove the laundry from the drum 13 12 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure ...

Страница 32: ...Deactivate the intelligent dosing system before starting the pro gramme The selected settings are retained even after the appliance has been switched off Buttons Page 22 Pour detergent or fabric softener into the compartment for manual dosing Adding detergent and care product Page 30 Activate the intelligent dosing sys tem once the programme has ended Buttons Page 22 Requirements The laundry is pr...

Страница 33: ...o fill the dispenser Display Page 21 Display Page 21 1 Pull out the detergent drawer 2 Open the dispenser cover 3 Pour liquid detergent and fabric softener into the relevant dis pensers Detergent drawer Page 17 Do not exceed the marking for the maximum fill level when filling 4 Close the dispenser cover Note To prevent the liquid deter gent or fabric softener from drying out close the dispenser co...

Страница 34: ... for the de tergent the water hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Adjusting the basic dosage 1 Press and hold i DOS for ap prox 3 seconds a The display shows the basic dosage set for 2 To adjust the setting press 3 To end the setting process wait briefly Note To adjust the basic dosage for repeat...

Страница 35: ... signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 On OFF Activate or deac tivate the reminder to clean the drum Programme counter 5 421 Display the num ber of finished programmes 1 Examp...

Страница 36: ...ack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean pro gramme without laundry and using washing powder 17 2 Cleaning the detergent drawer If you want to replace t...

Страница 37: ...r 4 Remove the pump unit 5 Unclip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Страница 38: ...p Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Страница 39: ... sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 38 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The...

Страница 40: ... will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 17 4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 41: ...Press Start Reload a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 38 The water outlet hose is connected too high Install the water outlet hose a...

Страница 42: ...age 40 E 10 00 10 20 The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 36 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Page 54 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Bu...

Страница 43: ...e off 3 Switch the appliance back on 4 If the error message is displayed again call cus tomer service Customer Service Page 54 E 35 10 There is water in the base trough Turn off the water tap Call the after sales service Customer Service Page 54 The appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 54 The detergent drawer has not been pushed in fully Pu...

Страница 44: ...age 24 flashes Door is not closed 1 Close the door 2 Press Start Reload to start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 54 E 30 20 Solenoid valve defective Call the after sales service Customer Serv...

Страница 45: ...ad to start the programme The detergent drawer has not been pushed in fully Push in the detergent drawer until the symbol goes out The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 36 3 Switch the appliance on 4 If the display appears again after you clean the pump unit call customer service Customer Service Pa...

Страница 46: ...ng the drain pump Page 38 is activated Continue the programme by selecting Spin or Drain and pressing Start Reload Resuming the programme when the programme status is Rinse Hold Page 31 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediat...

Страница 47: ... the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The...

Страница 48: ...h 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 34 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load i DOS i DOS cannot be actuated Intelligent dosing is not intended for this programme Not...

Страница 49: ... spin cycle Start the Spin programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Longer whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance Intelligent dosing ...

Страница 50: ...he water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute th...

Страница 51: ...ded to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 29 2 Drain the dispenser Cleaning the detergent drawer Page 36 3 Clean the dispenser 4 Refill the dispenser Filling the dispensers Page 33 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 34 Insufficient cleani...

Страница 52: ...1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 15 Odours have formed in the appliance Humidity an...

Страница 53: ...ion manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 38 6 Detach the hoses 7 Empty the dispensers 19 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pre ve...

Страница 54: ...ances as applicable throughout the EU 20 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Страница 55: ...antee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your a...

Страница 56: ...02 9 0 3 44 0 940 65 0 43 1400 53 00 Eco 40 602 4 5 2 53 0 340 49 0 29 1400 53 00 Eco 40 602 2 5 2 53 0 190 34 0 25 1400 53 00 Cottons 20 C 9 0 3 28 0 450 93 0 24 1400 53 00 Cottons 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 Cottons 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cottons 40 C Pre wash 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Quick Mix 40 C 4 0 1 03 0 ...

Страница 57: ...et hose 150 cm Length of the power cord 160 cm This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instru...

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Страница 60: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001759090 9001759090 020628 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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