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Troubleshooting

Fault

Cause and troubleshooting

The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.

▶

Clean the filters in the water inflow →

Page 48

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

flashes.

The automatic voltage control system detects an un-
authorised voltage under-usage.

▶

No remedial action possible.

Note:

If the power supply is stable, the programme

continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.

flashes.

Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.

lights up.

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→

"Cancelling the programme", Page 40

Water level is too high.

▶

Start the

Drain

programme.

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

Start/Reload

to start the programme.

flashes.

Door is not closed.

Close the door.

Press

Start/Reload

to start the programme.

All other error codes.

Malfunction

▶

Call the after-sales service.
→

"Customer Service", Page 60

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker is faulty.

Содержание WAU24T64GB

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU24T64GB en User manual and installation instructions ...

Страница 2: ...ols 19 6 Display 20 7 Buttons 23 8 Programmes 25 9 Accessories 32 10 Before using for the first time 32 10 1 Starting an empty washing cycle 32 11 Laundry 33 11 1 Preparing the laundry 33 11 2 Sorting laundry 34 11 3 Degrees of soiling 34 11 4 Care symbols on the care labels 35 12 Detergents and care products 35 12 1 Detergent recommendation 35 12 2 Detergent dosage 36 13 Basic operation 37 13 1 S...

Страница 3: ...ning the detergent drawer 43 16 4 Descaling 44 16 5 Cleaning the drain pump 45 16 6 Cleaning the water outlet hose at the siphon 47 16 7 Clean the water inlet filters 48 17 Troubleshooting 50 18 Transportation storage and disposal 58 18 1 Removing the appliance 58 18 2 Inserting the transit bolts 58 18 3 Using the appliance again 59 18 4 Disposing of old appliance 59 19 Customer Service 60 19 1 Pr...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ...isture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appli...

Страница 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Страница 9: ...erous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or...

Страница 10: ...sure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 100 kPa 1 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum ...

Страница 11: ...m mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards a The drier the laundry the shorter the p...

Страница 12: ... material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appli...

Страница 13: ...information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the appli ance to...

Страница 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Страница 15: ...power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely ...

Страница 16: ...re and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Page 32 Drainage into a plastic pipe with rubber sleeve ...

Страница 17: ... against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection detai...

Страница 18: ...r appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 45 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 ...

Страница 19: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 37 3 Display Page 20 4 Buttons Page 2...

Страница 20: ...s been set and the remaining number of hours is displayed Buttons Page 23 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can b...

Страница 21: ...age 23 1 Energy consump tion Energy consumption for the selected pro gramme Low energy consumption High energy consumption Reminder to clean the drum Flashes Drum is dirty Run the Drum Clean programme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 43 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will paus...

Страница 22: ...oor Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Страница 23: ...s Once the programme has started the programme duration is displayed Temp C 90 C Adjust the temperature in C Spin Speed 1200 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remains in the water used for rinsing 3 sec Activate Deactivate Activate or deactivate the childproof lock Disa...

Страница 24: ...ning Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Страница 25: ...on Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed Perfect Spin Speed Rinse Hold Prewash Reduced Ironing Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate Speed Perfect If Speed Per fect is activated the maximum load capacity is reduced to 5 kg 9 90 1200 Cottons colo...

Страница 26: ...rmance meets legal requirements Eco 40 60 Wash items made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed together The washing performance corres ponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on th...

Страница 27: ...ure Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 Mixed Load Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1200 Delicates Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or...

Страница 28: ...g the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1200 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1200 Dark Wash Wash dark coloured and colour in tense items made from cotton or easy care fabric e g jeans Turn l...

Страница 29: ...Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or deter gent that is intended for woollens or delicates 1200 1 Pr...

Страница 30: ...as been reached it remains constant throughout the washing process 6 5 60 1200 Shirts Wash non iron shirts and blouses made from cotton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate Reduced Ironing The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so t...

Страница 31: ...etergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Careprogramme to wash heavily soiled laundry 2 40 800 Super Quick 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed Perfect...

Страница 32: ...200 Elbow Secure the water outlet hose in place 00655300 Liquid detergent insert Measure liquid deter gent 00605740 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash c...

Страница 33: ...gramme duration a After the programme has ended the display shows End 8 Start the first wash cycle or set the programme selector to Off to switch off the appliance Basic operation Page 37 Laundry 11 Laundry Laundry 11 1 Preparing the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Ob...

Страница 34: ... sections to ensure that you use the appliance safely To improve washing results and prevent discolouration sort the laundry according to the following criteria before washing Type of fabric and fibre Wash laundry of the same type of fabric and fibre to gether Care symbols on the care labels Page 35 Description of the programmes Page 25 Whites Colours Wash new coloured items separately the first t...

Страница 35: ...elf flowing Do not mix different liquid deter gents Do not mix detergent and fabric softener Do not use products that have ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gram...

Страница 36: ... Degree of soiling Water hardness You can find out how hard your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard ...

Страница 37: ...ate the settings Note Overview of all programme set tings Buttons Page 23 Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme 13 4 Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely To prevent creasing ta...

Страница 38: ...ccessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 1 2 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards ...

Страница 39: ...e ends set the Ready in time first Press Start Reload a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End 13 9 Adjusting the Ready in time before the pro gramme starts You can readjust the selected Ready in time...

Страница 40: ...ature is high start the Rinse programme If the water level is high Start the Spin or Drain programme 3 Remove the laundry 13 12 Resuming the pro gramme when the pro gramme status is Rinse Hold 1 Set the Spin or Drain programme 2 Press Start Reload 13 13 Unloading the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use...

Страница 41: ...ols 14 1 Activating the childproof lock Press and hold the two 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sec buttons for approx 3 sec...

Страница 42: ...s Below is an overview of the basic settings on your appliance Basic setting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed ...

Страница 43: ...move all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 16 2 Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long...

Страница 44: ...nto place 6 Cleaning the opening for the deter gent drawer 7 Push in the detergent drawer 16 4 Descaling If you add detergent correctly you do not need to descale your appliance If you still wish to use descaler follow the manufacturer s instructions for use ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agen...

Страница 45: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Страница 46: ... sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 45 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pum...

Страница 47: ...e emptied the drain pump 1 Turn on the tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the Drain programme 16 6 Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plu...

Страница 48: ...leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the...

Страница 49: ...l damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 48 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Страница 50: ...e Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 45 The water outlet hose is connected too high Install the water outlet hose a...

Страница 51: ...n of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 40 Water level is too high Start the Drain programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Pr...

Страница 52: ...e any trapped laundry 3 Close the door 4 Press Start Reload to start the programme The door cannot be opened is activated Continue the programme by selecting Spin or Drain and pressing Start Reload Resuming the programme when the programme status is Rinse Hold Page 40 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 40 Water level is too high Start t...

Страница 53: ...the appliance Water is not flowing in Detergent is not being dispensed You have not pressed Start Reload Press Start Reload The filters in the water inflow are blocked Clean the filters in the water inflow Page 48 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced l...

Страница 54: ...e detergent drawer Page 43 Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum does not turn water does not flow in Load detection is active Not a fault no action required Note The load ...

Страница 55: ...ib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Alig...

Страница 56: ...Reduced Ironing is activated Select the programmes that are suitable for the type of fabric Programmes Page 25 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle becaus...

Страница 57: ...e is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in t...

Страница 58: ...d disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 18 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 48 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump...

Страница 59: ... by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will ...

Страница 60: ...ign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales serv...

Страница 61: ...45 0 33 1200 50 Eco 40 602 2 5 2 33 0 195 30 0 24 1200 54 Cot tons 20 C 9 0 3 28 0 370 90 0 23 1200 54 Cot tons 40 C 9 0 3 28 1 350 90 0 45 1200 54 Cot tons 60 C 9 0 3 28 1 450 90 0 55 1200 54 Cot tons 40 C Prewash 9 0 3 58 1 400 102 0 45 1200 54 Easy Care 40 C 4 0 2 28 0 780 61 0 44 1200 27 Mixed Load 40 C 4 0 0 59 0 620 44 0 41 1200 56 Wool 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influen...

Страница 62: ...a ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 210 cm 1 Depending on the appliance spe cifications More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instruct...

Страница 63: ......

Страница 64: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001551800 9001551800 ...

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