Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 45 of 85
Fault
Possible cause
Troubleshooting
Hose has come off due to limescale de-
posits
► Clean nozzles in top part of detergent dispenser tray
► Replace top part of detergent dispenser tray
Leak between housing of detergent
dispenser tray and magnetic valves
Hose has burst open
► Clean nozzles in top part of detergent dispenser tray.
► Replace top part of detergent dispenser tray
► Replace hose
Detergent dispenser leaking
Detergent dispenser leaking due to deter-
gent residue.
► Advise customer:
Regularly clean detergent dispenser and cover (see: Instructions for use)
Foam coming out of detergent dispenser
Unsuitable wash programme/detergent
dosage
► Advise customer:
Dose detergent correctly (see Instructions for use/(I-Dos setting)).
Drainage hose damaged.
► Replace drainage hose.
Drainage hose leaking
Drainage hose incorrectly fitted to the out-
let.
► Connect drainage hose correctly. See installation instructions