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Customer Service

44

18.4 Disposing of old appli-

ance

Valuable raw materials can be re-
used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the
appliance, thereby putting their lives
at risk.

Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.

With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.

1.

Unplug the appliance from the
mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.

This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.

19 Customer Service

If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.

Note: 

Under the terms of the manu-

facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.

19.1 Product number (E-Nr.)

and production number
(FD)

You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:

¡

On the inside of the door.

¡

On the inside of the maintenance
flap.

¡

On the rear of the appliance.

Содержание WAN24259GR

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAN24259GR en User manual and installation instructions ...

Страница 2: ...ng the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 23 10 Accessories 27 11 Laundry 27 11 1 Preparing the laundry 27 12 Detergents and care products 28 13 Basic operation 28 13 1 Sw...

Страница 3: ...e detergent drawer 32 16 3 Cleaning the drain pump 32 17 Troubleshooting 35 17 1 Emergency release 43 18 Transportation storage and disposal 43 18 1 Removing the appliance 43 18 2 Inserting the transit bolts 43 18 3 Using the appliance again 43 18 4 Disposing of old appliance 44 19 Customer Service 44 19 1 Product number E Nr and production number FD 44 20 Consumption values 46 21 Technical data 4...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Страница 11: ...e washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn re...

Страница 12: ...e properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 27 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear af...

Страница 13: ...n joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Rem...

Страница 14: ...4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 3 Open the water tap carefully and check that the connection points are tight ...

Страница 15: ... cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 27 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 27 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using...

Страница 16: ...ing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 46 2 Check the mains plug is inserted properly ...

Страница 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 32 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Страница 18: ...nt for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes 2 Programme selector Page 28 3 Display Page 20 4 Buttons ...

Страница 19: ... 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Έναρξη Προσθήκη ρούχων Start Pause to start the pro gramme a The display shows the remaini...

Страница 20: ...emaining 10 1 Ready in time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1200 Spin speed Set spin speed in rpm Buttons Page 22 0 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can b...

Страница 21: ...oltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the programme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration is ...

Страница 22: ...n is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Θερμοκρ C Temperature 90 C Adjust the temperature in C Στύψιμο Spin Speed 0 1200 rpm Adjust the spin speed or deactivate the spin cycle If 0 is selected the water is drained and the spin cycle is deactiv ated The laundry stays wet inside the drum 3 δευτ 3 sec Activate Deactivate Chi...

Страница 23: ...ing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjuste...

Страница 24: ...C Max 1200 rpm 4 0 Μεταξωτά Delicates Silk Wash delicate washable items made from silk vis cose and synthetic fabrics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Programme setting Max 40 C Max 800 rpm 2 0 Μάλλινα Wool Hand or machine washable items that are made from wool or contain wool To pr...

Страница 25: ...brics Programme setting Max 60 C Max 800 rpm 2 0 Αθλητικά Μικροΐνες Sportswear Wash sports and leisure items made from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Συνθετικά programme to wash heavily soiled laundry Programme setting Max 40 C Max 800 rpm 2 0 Jeans Σκουρόχρωμα Dark Wash Wash dark coloured and colour in...

Страница 26: ...Programme Description Max load kg If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 1 Speed Perfect activated ...

Страница 27: ...aded WMZ20490 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry pre...

Страница 28: ... pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home ...

Страница 29: ...rt and re move the detergent drawer 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care ...

Страница 30: ...1 Press Έναρξη Προσθήκη ρούχων The activated Ready in time is paused 2 Press λήξη σε repeatedly until the display indicates the desired Ready in time 3 Press Έναρξη Προσθήκη ρούχων The changed Ready in time is ac tivated 13 10 Adding laundry 1 Press Έναρξη Προσθήκη ρούχων The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the ...

Страница 31: ...can configure the appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 16 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manu...

Страница 32: ... and in sert with water and a brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from t...

Страница 33: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Страница 34: ... the pump cap 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Άντληση pro gramme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance ...

Страница 35: ...tive Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 32 The water outlet hose is connected too high Install the water outlet hos...

Страница 36: ...not kinked or jammed lights up The automatic voltage control system detects an un authorised voltage under usage No remedial action possible Note If the power supply is stable the programme continues to run as normal Voltage under usage may cause extension of a pro gramme No remedial action possible flashes Voltage under usage may cause extension of a pro gramme No remedial action possible lights ...

Страница 37: ...ance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Έναρξη Προσθήκη ρούχων Press Έναρξη Προσθήκη ...

Страница 38: ...Page 32 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle wi...

Страница 39: ...oad detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action require...

Страница 40: ...stem is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Στύψιμο programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pi...

Страница 41: ...ded Unsuitable programme for the type of fabric Select the programmes that are suitable for the type of fabric Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result i...

Страница 42: ...t on the laundry Start the Ξέβγαλμα programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw...

Страница 43: ...moving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 32 6 Detach the hoses 18 2 Inserting the transit bolts Secure the app...

Страница 44: ...roughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Страница 45: ...Customer Service en 45 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 46: ...βακερά 4 0 C 9 0 3 28 1 350 90 0 45 1200 54 00 Βαμβακερά 6 0 C 9 0 3 28 1 450 90 0 55 1200 54 00 Συνθετικά 40 C 4 0 2 28 0 780 61 0 44 1200 27 00 Γρήγορο Ανάμεικτα 40 C 4 0 0 59 0 620 44 0 41 1200 56 00 Μάλλινα 30 C 2 0 0 40 0 200 40 0 22 800 25 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tua...

Страница 47: ...60 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you...

Страница 48: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001682656 9001682656 011126 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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