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Bosch WAL28PH0GC, Руководство пользователя и инструкции по установке

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Bosch WAL28PH0GC Скачать руководство пользователя страница 54

en 

Troubleshooting

54

Fault

Cause

Troubleshooting

"E:36 / -25 / -26"

Drain pump is blocked.

▶

→ 

"Cleaning the drain pump",

Page 49

"E:30 / -10"

The water pressure is low.

No remedial action possible.

The filter in the water inflow
is blocked.

▶

"Clean the water inflow filter"

→ 

Page 52

.

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is
kinked or jammed.

▶

Ensure that the water inlet hose is
not kinked or jammed.

"E:35 / -10"

There is water in the base
trough.

▶

Turn off the water tap.

▶

Call the after-sales service. 

→ 

"Customer Service", Page 62

The appliance is leaking.

▶

Turn off the water tap.

▶

Call the after-sales service. 

→ 

"Customer Service", Page 62

 flashes.

The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.

▶

No remedial action possible.

Note: 

If the power supply is stable, the

programme continues to run as nor-
mal.

Voltage under-usage may
cause extension of a pro-
gramme.

No remedial action possible.

Detergent dosage is too
high.

▶

Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).

▶

Reduce the amount of detergent for
the next washing cycle with the
same load.

 lights up.

The temperature is too high.

▶

Wait until the temperature has
dropped.

▶

→ 

"Cancelling the programme",

Page 42

Water level is too high.

▶

Start the 

Drain 

غيرفت

 

 programme.

Laundry is caught in the
door.

1.

Open the door again.

2.

Remove any trapped laundry.

3.

Close the door.

Содержание WAL28PH0GC

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAL28PH0GC en User manual and installation instructions ...

Страница 2: ...n empty washing cycle 34 Laundry 35 Preparing the laundry 35 Sorting laundry 36 Freshening up laundry 36 Degrees of soiling 36 Care symbols on the care labels 36 Detergents and care products 37 Detergent recommendation 37 Detergent dosage 38 Basic operation 39 Switching on the appliance 39 Setting a programme 39 Adjusting the programme set tings 39 Saving the programme settings 39 Loading laundry ...

Страница 3: ...48 Cleaning the detergent drawer 48 Descaling 49 Cleaning the drain pump 49 Cleaning the water outlet hose at the siphon 51 Cleaning the water inlet filter 52 Troubleshooting 53 Malfunctions 53 Emergency release 61 Transportation storage and disposal 61 Removing the appliance 61 Inserting the transit bolts 61 Using the appliance again 62 Disposing of old appliance 62 Customer Service 62 Product nu...

Страница 4: ...label With tap water and commercially available detergents and care products suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience ...

Страница 5: ...g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord i...

Страница 6: ...tack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean e...

Страница 7: ... turn off the water tap Call Customer Service Page 62 Repairs to the appliance should only be carried out by trained specialist staff An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Child...

Страница 8: ...appliance Rinse pretreated laundry thoroughly with water before wash ing CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the dr...

Страница 9: ...th eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance WARNING Risk ...

Страница 10: ...liance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Страница 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Страница 12: ...Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely f...

Страница 13: ...location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always sec...

Страница 14: ... On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a continuous worktop that is se curely connected to adjacent cabin ets Installation location Requirements On a wall Do not trap the hoses betw...

Страница 15: ...ver caps Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse ...

Страница 16: ...damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a si phon Secure the connec tion point with a 24 40 ...

Страница 17: ... against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection detail...

Страница 18: ...endation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards The drier the laundry the shorter the programm...

Страница 19: ...19 Energy saving mode If you do not use the appliance for an extended period it automatically switches to energy saving mode All displays go out and flashes Energy saving mode ends when you use the appliance again e g if you open or close the door ...

Страница 20: ...ppliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 49 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 8 Water inlet hose Page 15 ...

Страница 21: ...partment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 27 2 Programme selector Page 39 3 Buttons Page 25 and display Page 23 Operating logic Some areas of the display respond to...

Страница 22: ...ange or deac tivate the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Страница 23: ...d the remaining number of hours is displayed Buttons Page 25 10 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Pretreatment Programme status Active oxygen treat ment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 26 Energ...

Страница 24: ...ome Connect Page 43 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the pro gramme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permiss ible again and the programme will continue Note The...

Страница 25: ...s ReadyIn 1 24 hours Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Note Use the buttons to set the setting values 90 Temperature 90 C Adjust the temperature in C 1400 Spin Speed 1400 rpm Adjust the spin speed or deactivate the spin cycle If is selected the water is drained and the spin...

Страница 26: ...ry soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Soaking Activate Deactivate Activate or deactivate soaking Before the main wash cycle starts the laundry re mains in the water for longer For laundry with particularly stubborn soiling Easy Iron Activate Deactivate Act...

Страница 27: ...ax spin speed rpm 1 Speed ActiveOxygen Cottons قطن Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate Speed If Speed is activated the maximum load capacity is reduced to 5 kg 10 90 1400 Cottons Colour ن ّ ملو قطن Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme ...

Страница 28: ...or der to achieve the best possible energy efficiency the optimum washing tem perature for this programme was saved The washing temperature is activated and cannot be changed 10 1400 Easy Care أقمشة اصطناعیة Wash items made from synthetic or blended fabrics 4 60 1200 Delicates Silk أقمشة ناعمة حرير Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable ...

Страница 29: ...pauses Use a detergent that is suitable for wool 2 40 800 Rinse شطف Rinses and then spins the laundry and then drains the water 1400 Spin Drain عصر تفريغ Spins and drains the water If you only want to drain the water activ ate The laundry is not spun 1400 futther برامج إضافية Select additional programmes directly via the Home Connect app A description of the programmes can be found in the Home Con...

Страница 30: ...fed with syn thetic fibres or down fillings Wash large items separately Use a detergent that is suitable for down or delicates Use sparingly Do not use fabric softener Note To prevent excessive foaming re move air from laundry items by rolling them up before you wash them 2 5 60 1200 Drum Clean تنظيف الحلة Cleaning and caring for the drum Cleaning programme with active oxy gen Use this programme i...

Страница 31: ...e amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delic ates Refresh ActiveOxy gen For all washable items and for items that are suitable for professional clean ing only Programme for freshening up dry laun dry or removing odours e g cigarette or kitchen odours Dry the drum with a cloth before load ing the la...

Страница 32: ...he final rinse cycle 4 40 1400 AllergyPlus حساسیة زائدة Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1400 Super 15 30 30 15 سریع جدا Wash items made from cotton syn thetic or blended fabrics Short programme ...

Страница 33: ...scription Max load kg Programme settings Max temperature C 1 Max spin speed rpm 1 Speed ActiveOxygen If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is reduced to 2 kg 1 Programme setting ...

Страница 34: ...ergent 00605740 Anschlussventil Anschlussventil als Sicherheit seinrichtung gegen Rückfließen von Wasser in das Leitungsnetz 10015611 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the fir...

Страница 35: ...ine washable on the care label and fab rics made from hand washable wool using your appliance To remove odours you can also simply freshen up fabrics using act ive oxygen Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare ...

Страница 36: ...ll items including items marked by the manufacturer on the care label as suitable for dry cleaning such as suits jackets and trousers Not suitable for removing stains sweat and sweat odours These items of laundry need to be washed Only freshen up dry laundry After freshening up the laundry shake it out briefly Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visibl...

Страница 37: ...t mix different liquid deter gents Do not mix detergent and fabric softener Do not use products which have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choo...

Страница 38: ...rd your water is from your local water com pany or measure it yourself using a water hardness tester Water hardness Hardness range Total hardness in mmol l German degrees in dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness ...

Страница 39: ...djust the programme settings The programme settings are not saved permanently for the pro gramme Saving the programme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx 3 seconds Press to call up the saved pro gramme Note To overwrite the saved pro gramme repeat the steps...

Страница 40: ...g aid for li quid detergent If you order the measuring aid as an accessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 1 2 3 Insert the measuring aid 4 Insert the detergent drawer Use the measuring aid for li quid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the deter...

Страница 41: ...red add the care product 4 Push in the detergent drawer Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press a The display shows either the pro gramme duration or the Ready in time a If you start a programme with act ive oxygen the drum lights up after the programme starts and the mist that is created can be seen Adding laundry Notes...

Страница 42: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Open the door 2 Remove the laundry Switching off the appliance 1 Wipe the rubber gasket dry and re move any foreign objects 2 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance agains...

Страница 43: ...y are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings...

Страница 44: ...nsfer the network information for the WLAN home network Wi Fi to your appli ance Requirement The Home Connect app is open and you have logged on 1 Press and hold for at least 3 seconds a The display shows Aut 2 Set the programme to position 2 a The display shows SAP 3 Press a flashes in the display a The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 4 Call up the Wi Fi...

Страница 45: ...i on the appli ance Note When Wi Fi is activated the en ergy consumption increases in com parison to the values specified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows on a Wi Fi is activated Deactivating Wi Fi on the ap pliance 1 Press and hold for at least three seconds 2 ...

Страница 46: ...it the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to facto...

Страница 47: ... set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing Cleaning and servicing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and ma...

Страница 48: ...rly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean تنظيف الحلة programme without laundry Add washing powder Cleaning the detergent drawer Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions ...

Страница 49: ... damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use th...

Страница 50: ...ut of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Страница 51: ...eller in the drain pump can be rotated 4 Insert the maintenance flap and lock it into place 5 Close the maintenance flap Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp an...

Страница 52: ...r Drain تفريغ 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove th...

Страница 53: ...Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 49 The water outlet hose is con nected too high I...

Страница 54: ...matic voltage con trol system detects an unau thorised voltage under us age No remedial action possible Note If the power supply is stable the programme continues to run as nor mal Voltage under usage may cause extension of a pro gramme No remedial action possible Detergent dosage is too high Immediate measure Mix one table spoon of fabric softener with 0 5 litres of water and pour the mixture int...

Страница 55: ...Press Door is not closed 1 Close the door 2 Press to start the programme Childproof lock is activated Deactivating the childproof lock Page 42 is activated Check whether is activated Buttons Page 25 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme The door cannot be opened is activated Continue the programme by select ...

Страница 56: ...the next washing cycle with the same load Unapproved extension in stalled on the water drain hose Remove any unapproved exten sions from the water hose Connect ing the appliance Water is not flowing in De tergent is not being dis pensed You have not pressed Press The filter in the water inflow is blocked Clean the water inflow filter Page 52 The tap is turned off Turn on the tap The water inlet ho...

Страница 57: ...resent in the compartment Insert in compartment is blocked Cleaning the detergent drawer Page 48 Vibrations and movement of the appliance whilst spin ning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Heavy foam build up Detergent dosage is to...

Страница 58: ...ves better during the spin cycle Start the Spin عصر programme Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the...

Страница 59: ...sure that the drain pipe and wa ter drain hose are not kinked or trapped The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin عصر programme Unbal...

Страница 60: ... Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not con nected correctly Connect the water outlet hose c...

Страница 61: ...ation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 52 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the...

Страница 62: ...tally friendly manner Information about current disposal methods are available from your specialist dealer or local authority This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and re cycling of used appliances as appli...

Страница 63: ... Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed and con nected with Aqua Stop according to o...

Страница 64: ...tions Declaration of Conformity Declaration of Conformity Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Dir ective 2014 53 EU A detailed RED Declaration of Con formity can be found online at www bosch home com among the additional documents on the produc...

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Страница 68: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001568360 9001568360 ...

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