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Troubleshooting

en

43

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out by trained specialist
staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Error code / Fault display / Signal

Fault

Cause

troubleshooting

The display goes out and
/

Dodaj pranie

flashes.

Energy-saving mode is act-
ive

▶

Press any button.

a

The symbol lights up again.

"E:36 / -10"

Drain pipe or water outlet
hose is blocked.

▶

Clean the drain pipe and the water
outlet hose.

Drain pipe or water drain
hose is caught or jammed.

▶

Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.

Drain pump is blocked.

▶

"Cleaning the drain pump",

The water outlet hose is con-
nected too high.

▶

Install the water outlet hose at a
maximum height of 1 metre.

"Technical specifications",

Pump cover is not correctly
assembled.

▶

Correctly assemble the pump
cover.

"Cleaning the drain pump",

"E:36 / -25 / -26"

Drain pump is blocked.

▶

"Cleaning the drain pump",

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Содержание WAJ2006GPL

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAJ2006GPL en User manual and installation instructions ...

Страница 2: ...cle 27 Laundry 28 Preparing the laundry 28 Sorting laundry 29 Degrees of soiling 29 Care symbols on the care labels 29 Detergents and care products 30 Detergent recommendation 30 Detergent dosage 31 Basic operation 31 Switching on the appliance 31 Setting a programme 31 Adjusting the programme set tings 32 Loading laundry 32 Using a measuring aid for liquid detergent 32 Adding detergent and care p...

Страница 3: ...s 44 Noise 47 Problem with results 48 Leakage 48 Odours 49 Emergency release 50 Transportation storage and disposal 50 Removing the appliance 50 Inserting the transit bolts 50 Using the appliance again 51 Disposing of old appliance 51 Customer Service 52 Product number E Nr and pro duction number FD 52 Consumption values 53 Technical specifications 53 ...

Страница 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Страница 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Страница 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Страница 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Страница 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Страница 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Страница 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Страница 11: ...h as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max 1000 kPa 10 ...

Страница 12: ...sumption is most efficient Add Page 31 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower temperatu...

Страница 13: ... and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the appliance for visible damage 3 ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and dam ag...

Страница 14: ... Washing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installation location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely ...

Страница 15: ... carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 27 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is required Only install the ap pliance under neath a ...

Страница 16: ...the hoses out of the holders 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 1 2 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Страница 17: ...s to ensure that you use the appliance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Pag...

Страница 18: ...al damage Page 11 sections to ensure that you use the appliance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hol...

Страница 19: ... of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Страница 20: ...er softener Bleach Stain remover 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 24 2 Programme selector Page 31 3 Display Page 21 4 Buttons Page 23 ...

Страница 21: ...ing 10h 1 Ready in time The programme end has been set and the remaining number of hours is displayed Buttons Page 23 7 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1000 Spin speed Set spin speed in rpm Buttons Page 23 0 No final spin only draining Rinse Hold no draining Wash Programme status Rinse Programme status Spin Programme status Rinse Hold Programme sta...

Страница 22: ...he childproof lock Page 35 SpeedPerfect Short wash activated Buttons Page 23 Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 43 The water pressure is too low E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 43 1 Exa...

Страница 23: ...ffected by this Gotowe za Ready in 1 24 hours Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Wirowanie Spin 1000 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is de activated The laundry remains in...

Страница 24: ...d laundry when you activate Speed Perfect If Speed Per fect is activated the maximum load capacity is reduced to 4 kg 7 90 1000 Bawełna Intensywny Cotton Intensive Wash hard wearing items made from cotton linen or blended fabrics Energy saving programme Note To save energy the actual washing temperature may deviate from the set washing temperature The washing performance meets legal requirements 7...

Страница 25: ...ed fabrics 4 40 1000 Mix szybki Quick Mix Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 40 1000 Delikatne Jedwab Delic ate Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry b...

Страница 26: ...t to drain the water activate 0 The laun dry is not spun 1000 Super krótki 15 30 Super 15 30 Wash items made from cotton synthetic or blended fab rics Short programme for small items of lightly soiled laun dry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 kg 4 30 1000 1 Programme settin...

Страница 27: ...e with a longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Liquid detergent insert Measure liquid detergent 00637516 Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle with...

Страница 28: ...ie to switch off the appli ance Basic operation Page 31 Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the a...

Страница 29: ...s separately the first time you wash them Soiling Page 29 Care symbols on the care labels Page 29 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn...

Страница 30: ...op layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighte...

Страница 31: ...m II 1 5 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operat...

Страница 32: ...rmation in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 24 Requirement Prepare and sort the laundry Laundry Page 28 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry ...

Страница 33: ...es and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End Soaking laundry You can soak the laundry before washing in the appliance by pausing the programme Note No additional detergent is re quired The washing solution is then used f...

Страница 34: ...me If the water level is high Start the Wirowanie or Odpompow anie programme 3 Remove the laundry Resuming the programme when the programme status is Rinse Hold 1 Set the Wirowanie or Odpompow anie programme 2 Press Dodaj pranie Unloading the laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely 1 O...

Страница 35: ...lay shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sek buttons for approx 3 seconds So that the programme currently running is not cancelled the pro gramme selector must be set to the initial p...

Страница 36: ... your appliance Basic setting Programme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Changing the basic settings 1 Set the programme selector to po sition 1 ...

Страница 37: ... water and a damp cloth The appliance parts remain clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem pera...

Страница 38: ...ing agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 1...

Страница 39: ...ty Page 38 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Make sure that the impeller in the...

Страница 40: ...witch on the appliance 4 Pour 1 litre of water into compart ment II 5 Start the Odpompowanie pro gramme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remo...

Страница 41: ... appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Preventing material damage Page 11 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cle...

Страница 42: ... inlet hose is empty Emptying the water inlet hose Page 41 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Страница 43: ...to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and Dodaj pranie flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose ...

Страница 44: ...mmed lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 34 Water level is too high Start the Odpompowanie pro gramme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Dodaj pranie to start the programme flashes Door is not closed 1 Close the door 2 Press Dodaj pranie to start the program...

Страница 45: ...lect ing Wirowanie or Odpompowanie and pressing Dodaj pranie Resuming the programme when the programme status is Rinse Hold Page 34 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 34 Water level is too high Start the Odpompowanie pro gramme Power failure Open the door using the emergency release Emergency release Page 50 The water is not draining Dr...

Страница 46: ... redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no act...

Страница 47: ...fabric softener with 0 5 litres of water and pour the mixture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next washing cycle with the same load Noise Fault Cause troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises durin...

Страница 48: ...n speed Start the Wirowanie programme The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Wirowanie programme Detergent residue on the damp washing D...

Страница 49: ...nect the water outlet hose cor rectly Water outlet connection types Odours Fault Cause troubleshooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 37 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Страница 50: ...disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 41 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 3...

Страница 51: ...in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the po...

Страница 52: ...or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus...

Страница 53: ... 770 63 0 43 1000 35 Mix szybki 40 C 4 0 1 00 0 620 44 0 41 1000 65 Wełna 30 C 2 0 0 41 0 220 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and the se lected additional functions the actual values may deviate from the stated values 2 Test programme in acco...

Страница 54: ...t https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier ...

Страница 55: ......

Страница 56: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001538309 9001538309 ...

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