Bosch Vivalytic, Инструкция по эксплуатации

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© Bosch Healthcare Solutions GmbH 20 Instructions for use
Maintenance and troubleshooting
Description Solution
Network connection failure (WLAN)
Check the configured settings of the analyser and WLAN-Access
point that you want to connect with.
Check if the network is available and accessable.
Check if reception is sufficient.
HIS or LIS (order/result interface)
connection fail
Check if network connection is established and configured.
Check if inbox and outbox locations are existing and available.
Export failed to network location
Check if network location is established and available.
Check username and password.
Try to use the prefix smb:// for the location path.
Try to end the location path with slash /
Export failed to USB location
Check if USB drive is connected correctly.
Check if USB drive is compatible with USB 2.0 and file system FAT32.
Check that USB drive has sufficient memory.
Check that USB drive is not write protected.
Printing failure
Check if a printer is configured.
Check if the printer is switched on and available.
Check the USB connection in case of an USB printer.
Check if the printer and its connection is established and available
in case of network or shared printer.
Communication test is negative for order/
result or export configuration
Check the settings of the export or order/result interface
configuration and go to the troubleshooting points of network
connection failure, HIS or LIS (order/result interface) connection
failure or export failure.
Memory full
Export all data on an external backup device. Make sure that the data
was exported correctly and afterwards delete all data. Please refer to
chapter 4 on how to export and delete all data.
Forgotten passcode
In case of a forgotten passcode press forgot.
Professional users need to ask an administrator user to set a new
passcode.
Administrator users need to ask another administrator user to set a
new passcode. If no other administrator user exists, please contact
your sales partner or customer service.
Press continue to return to the welcome screen showing the
user list.
No access/
deactivated professional account
Contact an administrator user. An administrator can activate
accounts as described in chapter 2.3.