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Troubleshooting

 en

51

Fault

Cause and troubleshooting

Removable streaks
are present on
glasses, glassware
with a metallic appear-
ance and cutlery.

Tableware has been precleaned too intensely. The
sensors chose a weaker programme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food and do not
prerinse tableware.

Adjust the sensitivity of the sensors. 
→ 

"Sensors", Page 11

Rust spots on cutlery.

Cutlery is not sufficiently rust-resistant. Knife blades
are often more severely affected.

Use rust-resistant tableware.

Cutlery may also rust if washed together with rusting
items.

Do not wash rusting items.

Salt content in washing water is too high.

1.

Remove any spilled special salt from the tub.

2.

Screw the cap of the special salt dispenser on tight.

Detergent residue is
present in the deter-
gent dispenser or the
tablet collecting tray.

Spray arms were blocked by tableware so detergent
was not rinsed out.

Check that the spray arms are not blocked and can
rotate freely.

Detergent dispenser was damp when detergent was
added.

Only add detergent to a detergent dispenser when
dry.

Special salt refill indic-
ator lights up.

Insufficient special salt.

Add Special salt → 

Page 28

.

Sensor does not detect special salt tablets.

Do not use special salt tablets.

Содержание SMV6HCX3FR

Страница 1: ...s bosch home com welcome Dishwasher SMV6HCX3FR en Information for Use Connect your dishwasher with Home Connect today Get the app Scan QR code Google Play and the Google Play logo are trademarks of Google LLC Apple and the Apple logo are trademarks of Apple Inc ...

Страница 2: ...ce 14 5 1 Appliance 14 5 2 Controls 16 6 Programmes 18 6 1 Information for test institutes 19 6 2 Favourite 19 7 Additional functions 21 8 Features 22 8 1 Top basket 22 8 2 Etagere 23 8 3 Bottom basket 23 8 4 Folding prongs 23 8 5 Stemware basket 24 8 6 Cutlery drawer 25 8 7 Extra Clean Zone 25 9 Before using for the first time 26 9 1 Performing the initial config uration 26 10 Water softening sys...

Страница 3: ...rt 41 16 3 Data protection 41 17 Cleaning and servicing 42 17 1 Cleaning the tub 42 17 2 Cleaning products 42 17 3 Tips on appliance care 42 17 4 Machine Care 42 17 5 Filter system 43 17 6 Cleaning spray arms 44 18 Troubleshooting 46 18 1 Clean wastewater pump 52 19 Transportation storage and disposal 52 19 1 Removing the appliance 52 19 2 Protect appliance from frost 53 19 3 Transporting the appl...

Страница 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Страница 5: ... is not possible an isolating switch must be integrated into the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Страница 6: ...the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continu ous worktop that is securely connected to adjacent cabinets 1 5 Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on...

Страница 7: ...p points can cause injuries Arrange knives and utensils with sharp points in the cutlery bas ket with the points downwards on the knife shelf or in the cut lery drawer WARNING Risk of scalding If you open the appliance door while the programme is running hot water may splash out of the appliance Open the appliance door carefully if the programme is still run ning WARNING Risk of electric shock An ...

Страница 8: ...by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed with a special connection cable which is available from the manufacturer or his Customer Service 1 7 Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep ...

Страница 9: ...oor and cabinet doors underneath Keep an eye on children when opening and closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain re...

Страница 10: ...en the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If...

Страница 11: ... the additional Half Load function 1 a The programme will adjust to a lower load and consumption will be reduced Additional functions Page 21 Change the sensor setting to the de fault a Consumption is reduced Sensors Page 11 3 3 Sensors The sensors adjust the programme sequence and strength in the auto matic programmes depending on the level and type of soiling The sensor has different sensitivity...

Страница 12: ...liance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follo...

Страница 13: ...required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted 4 5 Electrical connection Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 4 Please note that the water safety system is only functional if t...

Страница 14: ...th your appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Rating plate Rating plate with E number and FD num ber Page 54 The data you need for Customer Service Page 54 1 Depending on the appliance specifications ...

Страница 15: ...ecting tray During the wash cycle tablets automatic ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 22 8 Cutlery drawer Cutlery drawer Page 25 9 EmotionLight Interior lighting of the appliance 10 Cutlery shelf1 Cutlery shelf Page 23 11 Upper spray arm The upper spray arm washes the table ware in the top basket If t...

Страница 16: ...g on the appliance Page 34 Switching off the appliance Page 36 Terminating the programme Page 36 2 Programme buttons Programmes Page 18 3 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons Changing basic settings Page 40 4 Timer programming and set ting buttons Setting timer progra...

Страница 17: ...N display Home Connect Page 40 9 Water supply display Display for water supply 10 Door handle1 Open the appliance door 11 Special salt refill indicator Water softening system Adding special salt Page 28 12 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 29 13 button If you press for approx 3 seconds you can open the basic set tings Changing basic settings Page 40 1 Depending on t...

Страница 18: ...ctors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Intensive 70 Tableware Pots and pans non fragile tableware and cutlery Level of soiling Stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry Auto 45 65 Tableware Mixed tableware and cutlery Level of...

Страница 19: ...vourite Page 19 Note The relatively long running time in the Eco 50 programme is due to longer soaking and drying times This results in optimal consumption val ues 6 1 Information for test insti tutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption valu...

Страница 20: ...mme button 4 Press the button for the relevant additional function 5 Press for 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme to the pre rinse programme stored at the factory use the Home Connect app1 or reset your appliance to the factory settings 1 Depending on the appliance spec...

Страница 21: ...oad Switch on with small loads It is recommended adding less detergent to the detergent dispenser than for a full ma chine load The running time is shortened Water and energy consumption are re duced Hygiene To ensure a higher hygiene status for the appliance and tableware the temperature is raised and maintained for an extra long period Especially suitable for cleaning chopping boards or baby bot...

Страница 22: ...items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenly to the right level C...

Страница 23: ... up 8 3 Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 8 4 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appl...

Страница 24: ...s Page 22 The prongs in the bottom basket are folded down Folding down prongs Page 23 1 Pull up the rotating fixing arms and turn anticlockwise 2 Place the stemware with the open ing facing down on the shelf You can load stemware with the following dimensions in the stem ware basket Dimensions Max size Height 245 mm Opening dia meter 105 mm Stem diameter approx 8 9 mm 3 Position the stem in the lo...

Страница 25: ...wer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards 8 7 Extra Clean Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will increase if you operate your appliance with the Extra Clean Zone switched on 1 Pull out the top basket 2 Set the slider to ON or OFF...

Страница 26: ...e settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Requirement The appliance has been installed and connected Page 12 1 Add special salt Page 28 2 Add rinse aid Page 29 3 Switch on the appliance Page 34 4 Setting the water softening system Page 27 5 Set the amount of rinse aid to be dispensed Page 29 6 Add detergent Page 30 7...

Страница 27: ... 1 1 H 00 9 10 Soft 1 2 1 4 H 01 11 12 Medium 1 5 1 8 H 02 13 15 Medium 1 9 2 1 H 03 16 20 Medium 2 2 2 9 H 04 21 26 Hard 3 0 3 7 H 05 27 38 Hard 3 8 5 4 H 06 39 62 Hard 5 5 8 9 H 07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 27 With a water hardness of 0 8 E you can dispense with special salt for dishwashers and switch off the water softenin...

Страница 28: ... Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser Fill the dispenser right up with spe cial salt The water in the dis penser is displaced and forced out 4 Place the lid back on the dis penser and t...

Страница 29: ...d of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position 11 2 Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1...

Страница 30: ... use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Tip Suitable detergents are available online via our website or from Cus tomer Service Page 54 Tabs Tabs are suitable for all cleaning functions and do n...

Страница 31: ... washing up liquid Hand washing up liquid can cause in creased frothing and damage the ap pliance Detergent containing chlorine Chlorine residue on tableware may present a risk to health 12 3 Information on deter gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com plet...

Страница 32: ...on a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder deterg...

Страница 33: ...e or highly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the programme is too high Select a pro gramme w...

Страница 34: ... so no wa ter can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 13 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result...

Страница 35: ...is activates time preselection Tip To deactivate timer program ming press or repeatedly until 00h 00m appears in the dis play 14 5 Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tab...

Страница 36: ... the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a The programme is cancelled and ends after approx 1 minute 14 8 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme continues automatically ...

Страница 37: ...d system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 11 Extra Dry d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set co...

Страница 38: ... While the programme is run ning status information is projected onto the floor be low the appliance door relat ing to timer programming the programme or the time remaining If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fitted flush the display is not visible Level S 00 switches Time Light off Start programme SP 01 1 SP 00 SP 01 Set a defa...

Страница 39: ...he Home Connect app Home Connect Page 40 Remote Start rc 01 rc 00 rc 02 Activate or deactivate Remote Start Page 41 The following settings are possible With the setting rc 00 the function is perman ently deactivated With the setting rc 01 the function can be selec ted via the button Activating Remote Start Page 41 With the setting rc 02 the function is perman ently activated This basic setting is ...

Страница 40: ...is at www home connect com To be able to use Home Connect you must first set up the connection to the WLAN home network Wi Fi1 and to the Home Connect app The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the H...

Страница 41: ...9 of this function A programme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press 16 3 Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit the following types of data to the Ho...

Страница 42: ...g up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent unpleasant odours 17 4 Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular ...

Страница 43: ...t run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers Activate the Extra Clean Zone Page 25 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean t...

Страница 44: ...ully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles a...

Страница 45: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 46: ...onnection cable which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 54 E 31 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 54 E 32 00 will light up alternate...

Страница 47: ...ion for leaks 10 Restore the power supply 11 Switch the appliance on E 34 00 will light up alternately Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 54 E 61 02 will light up alternately Not an appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewater pump Clean wastewater pump Page 52 2 Se...

Страница 48: ...phon and open if ne cessary 2 Install wastewater hose without kinks 3 Remove residues Not an appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewater pump Clean wastewater pump Page 52 2 Secure the cover of the wastewater pump so it clicks into position Clean wastewater pump Page 52 E 92 40 will light up alternately Filters are soiled or blocke...

Страница 49: ...rt the mains plug Switch the appliance on 3 If the problem occurs again Contact customer service Customer Service Page 54 Remnants of food on tableware Tableware is placed too close together or basket is overfilled 1 Arrange tableware with sufficient space in between The spray jets must reach the surfaces of the table ware 2 Avoid points of contact Spray arm rotation of the lower spray arm is bloc...

Страница 50: ...ll narrow receptacles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the upper basket on the left and right to the same height Top basket Page 22 Removable streaks are present on glasses glassware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower setting Setting the ...

Страница 51: ...re Cutlery may also rust if washed together with rusting items Do not wash rusting items Salt content in washing water is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the deter gent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that ...

Страница 52: ...the pump cover using a spoon and grip it by the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation...

Страница 53: ...the water tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage th...

Страница 54: ...arantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liabil...

Страница 55: ...your appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performin...

Страница 56: ... Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

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Страница 60: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001811327 9001811327 021117 ...

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