Bosch SMV2HAX02E Скачать руководство пользователя страница 50

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Troubleshooting

Fault

Cause

troubleshooting

Excessive formation of foam
occurs.

Detergent or appliance care
product used causes excess-
ive foaming.

▶

Change the brand of detergent.

Home Connect problem

Fault

Cause

troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

▶

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

▶

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

▶

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

▶

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

troubleshooting

Special salt refill indicator
lights up.

Insufficient special salt.

▶

Add Special salt

→

Page 24

Sensor does not detect spe-
cial salt tablets.

▶

Do not use special salt tablets.

Refill indicator for special
salt does not light up.

Water softening system is
switched off.

▶

Setting the water softening system

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

Add Rinse aid

→

Page 26

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 26

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

▶

Set the amount of rinse aid to be
dispensed.

Malfunctions

Fault

Cause

troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

Clean the Filters

→

Page 40

Clean the Wastewater pump

→

Page 53

Programme has not yet
ended.

▶

Wait until the programme ends or
cancel the programme with

Reset

Содержание SMV2HAX02E

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV2HAX02E en User manual ...

Страница 2: ...m basket 21 Cutlery basket 21 Etagere 22 Folding prongs 22 Knife shelf 22 Basket heights 23 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 23 Overview of water hardness set tings 23 Setting the water softening sys tem 24 Special salt 24 Switching off the water softening system 25 Regeneration of the water softening system 25 Rinse aid system 26 R...

Страница 3: ... system 40 Cleaning spray arms 41 Troubleshooting 42 Error code Fault display Sig nal 42 Washing results 43 Home Connect problem 50 Information on display panel 50 Malfunctions 50 Mechanical damage 51 Noise 52 Clean wastewater pump 53 Transportation storage and disposal 53 Removing the appliance 53 Protect appliance from frost 53 Transporting the appliance 54 Disposing of old appliance 54 Customer...

Страница 4: ...it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to chi...

Страница 5: ...with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole i...

Страница 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instru...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 54 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs ...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Страница 11: ...her near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is to...

Страница 12: ...methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the additional Half Load function 1 The programme will adjust to a ...

Страница 13: ...dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for electrical connection Page 14 3 Check the Scope of supply and the condition of the appliance 4 Consult the installation instructi...

Страница 14: ...rinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 5 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply...

Страница 15: ...amiliarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 55 The data you need for Customer Service Page 54 2 Detergent dispenser Detergent Page 27 is added to the detergent dis penser ...

Страница 16: ... dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 20 8 Cutlery shelf Cutlery shelf Page 22 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 41 10 Filter system Filter system Page 40 11 Cutlery basket Cutlery basket Page 21 12 Di...

Страница 17: ...shows the cur rent cycle of the appliance e g washing 6 Timer programming Setting timer programming Page 32 7 Remote start button Remote start Page 37 8 button If you press for approx 3 seconds you can open the basic settings 9 Start button Starting the programme Page 32 10 Programme buttons and additional functions Programmes Page 18 Additional functions Page 19 11 Door opener1 Opening the applia...

Страница 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additional ...

Страница 19: ... com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Favourite You can save a combination of pro gramme and additional function to the Favourite button You can save the programme via the Home Connect app The pre rinse program is saved to the Favourite button at the factory Pre rinse is suitable for all types of tab...

Страница 20: ...s Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket a Knife shelf 1 You can adjust the height of the top basket to make room for larger items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets...

Страница 21: ...on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Страница 22: ...prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Fold down the prongs 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery 1 Depending on t...

Страница 23: ...and connected Page 13 1 Add special salt Page 24 2 Add rinse aid Page 26 3 Switch on the appliance Page 31 4 Setting the water softening system Page 24 5 Set the amount of rinse aid to be dispensed Page 26 Tip You can change these settings and other Basic settings Page 34 at any time Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing t...

Страница 24: ...ngly Overview of water hardness set tings Page 23 The factory setting is level 1 LED A Page 16 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa t...

Страница 25: ... need to use special salt 1 Press 2 To open the appliance settings press for 3 seconds a flashes in the display 3 Press repeatedly until no LED lights up level 0 Overview of water hardness set tings Page 23 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obta...

Страница 26: ...e catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of...

Страница 27: ...6 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be measured out ...

Страница 28: ...ed automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Страница 29: ... detergent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that ta...

Страница 30: ...leaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme...

Страница 31: ...sk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if neces...

Страница 32: ... To activate timer programming press Note To deactivate timer program ming press repeatedly until none of the displays 3h 6h or 9h light up Starting the programme Press a The programme has ended when no indicators on the controls light up Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the p...

Страница 33: ...ll displays light up a As soon as the displays are off the residual water is pumped out a The programme is canceled and ends after approx 1 minute a The most recently selected pro gram flashes Switching off appliance 1 Please note the information on Safe use Page 11 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance bac...

Страница 34: ...Dry on or off for each operation For a better drying result the temperature in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 35 Tone volume Scale with 4 levels Adjustment of tone volume Setting signal volume Page 35 Wi Fi On Off 1 Switch the wireless network connection on or off Set Wi Fi Page 35 Remot...

Страница 35: ...isplay 3 Press repeatedly until and flash in the display 4 Press repeatedly until the LEDs show the right value If LED A Page 16 is not lit the wireless network connection is switched off If LED A Page 16 is lit the wire less network connection is switched on 5 To save the settings press for 3 seconds Set remote start 1 Press 2 To open the appliance settings press for 3 seconds a flashes in the di...

Страница 36: ...safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Home Connect app on your mobile device 2 Start the app and set up access for Home Connect The Home Connect app guides you throu...

Страница 37: ...emote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety...

Страница 38: ... working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programme with the highest temperatur...

Страница 39: ...out tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel o...

Страница 40: ...er 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements...

Страница 41: ...cale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into positio...

Страница 42: ...aced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause troubleshooting Display for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The filters in the water con nection of th...

Страница 43: ... present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 54 and give the er ror code Displays flash Appliance door is not closed properly Close the appli...

Страница 44: ...with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tablewar...

Страница 45: ...tation Spray arm nozzles are blocked Clean the Spray arms Page 41 Filters are soiled Clean the filters Cleaning filters Page 40 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 40 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Tableware has been pre cleaned too intensely The...

Страница 46: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 27 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 18 Position tableware at an angle Arrange tableware Page 30 Use rinse aid Rins...

Страница 47: ...re is too low Select a programme with a higher washing temperature Programmes Page 18 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 27 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of fo...

Страница 48: ...he life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of foo...

Страница 49: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Страница 50: ... on display panel Fault Cause troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 24 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse ...

Страница 51: ...e appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 33 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door f...

Страница 52: ...hooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Dis...

Страница 53: ...oreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances R...

Страница 54: ...mentally friendly manner This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and re cycling of used appliances as applicable throughout the EU Customer Service Customer Service If you have any queries are unable to recti...

Страница 55: ...tomer Service tele phone number to find them again quickly AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from wate...

Страница 56: ...ind the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes software com ponents that are licensed by the copyright holders as free software or open source software The applicable licence information is stored on your home appliance You can also access the applicable li cence information via your Home Connect App Setti...

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Страница 60: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001451920 9001451920 000...

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