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Troubleshooting

 aus

47

Fault

Cause and troubleshooting

Remnants of food on
tableware.

Tableware is placed too close together or basket is
overfilled.

1.

Arrange tableware with sufficient space in between.
The spray jets must reach the surfaces of the table-
ware.

2.

Avoid points of contact.

Spray arm rotation of the lower spray arm is blocked.

Arrange tableware so that it does not obstruct
spray arm rotation.

Spray arm nozzles are blocked.

Clean the Spray arms → 

Page 42

.

Filters are soiled.

Clean the filters. 
→ 

"Cleaning filters", Page 41

Filters are inserted incorrectly and/or not engaged.

1.

Insert the filters properly. 
→ 

"Filter system", Page 40

2.

Engage the filters.

Washing programme selected too weak.

Select a more intensive washing programme.

Tableware has been precleaned too intensely. The
sensors chose a weaker programme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food and do not
prerinse tableware.

Tall narrow receptacles in corner areas are not rinsed
adequately.

Do not position tall narrow receptacles at too great
an angle or in corner areas.

Top baskets on right and left are not set to same
height.

Set the top baskets on the left and right to the
same level.

Содержание SMS6HCB02A

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6HCB02A aus Information for Use ...

Страница 2: ...ourite 20 8 Additional functions 21 9 Features 22 9 1 Top basket 22 9 2 Bottom basket 23 9 3 Cutlery basket 23 9 4 Cutlery drawer 23 9 5 Etagere 24 9 6 Folding prongs 24 9 7 Baking sheet spray head 24 9 8 Basket heights 25 10 Before using for the first time 26 10 1 Making settings for initial start up 26 11 Rinse aid system 26 11 1 Rinse aid 26 11 2 Setting the amount of rinse aid 27 11 3 Switchin...

Страница 3: ...g products 39 17 3 Tips on appliance care 39 17 4 Machine Care 39 17 5 Filter system 40 17 6 Cleaning spray arms 42 18 Troubleshooting 43 18 1 Clean wastewater pump 55 19 Transportation storage and disposal 55 19 1 Removing the appliance 55 19 2 Protect appliance from frost 56 19 3 Transporting the appliance 56 19 4 Disposing of old appliance 56 20 Customer Service 57 20 1 Product number E Nr prod...

Страница 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Страница 5: ... not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose con...

Страница 6: ... may cause seri ous harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly caustic alkaline or highly acidic cleaning agents in conjunc tion with aluminium parts in the interio...

Страница 7: ... Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with hot appliance parts or heat sources Never let th...

Страница 8: ... Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts Children may become trapped in the appliance and suffocate Us...

Страница 9: ...hildren away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open 1 8 Saf...

Страница 10: ...e is a distance of at least 5 cm between the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use wat...

Страница 11: ...ins activ ated until it is deactivated manually 1 Open the appliance door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door 4 Environmental protec tion and saving energy 4 1 Disposing of packaging The packag...

Страница 12: ... will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Further information documents Installation material Mains cable 5 2 Installing and connecting the appliance You can position your built under or integrable appliance in a fitted kit chen between wooden and plastic walls If you subsequently install your dishw...

Страница 13: ...ions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions ...

Страница 14: ...with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD num ber Page 57 The data you need for Customer Service Page 57 1 Depending on the appliance specifications ...

Страница 15: ...c ally fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 6 Top basket Top basket Page 22 7 Cutlery drawer Cutlery drawer Page 23 8 Cutlery shelf1 Cutlery shelf Page 24 9 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 10 Filter s...

Страница 16: ...witching off the appliance Page 34 Terminating the programme Page 34 2 Programme buttons Programmes 3 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 26 4 WLAN display Home Connect Page 37 5 Water supply display Display for water supply 6 button If you press for approx 3 seconds you can open the basic set tings 7 Start button Starting the programme Page 33 8 Programme buttons and...

Страница 17: ...r programming Page 33 11 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons 12 Door handle1 Open the appliance door Page 32 1 Depending on the appliance specifications ...

Страница 18: ...e if the rinse aid system is switched off or rinse aid needs to be added The programme data is based on val ues measured in the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quenc...

Страница 19: ...sh food rem nants Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Auto Wash 1 2 00 3 10 2 0 980 1 550 3 7 6 15 4 Tableware Mixed table ware and cut lery Level of soiling Common household food remnants lightly dried on Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Eco Wash 1 3 15 2 0 650 3 11 0 Tableware Mix...

Страница 20: ...r test appli ances com These are the conditions for conduct ing the tests however not the results or consumption values The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Open ajar using a block of approxim ately 100 mm upon completion of dry test 7 2 Favourite You can save a combination of a pro gramme and an additio...

Страница 21: ...functions which can be found on the control panel of your appliance are available depending on the appliance configur ation Additional function Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse pro gramme Additional function Use The additional function can be activated before the start of the programme and at any time when the programme is run ning Energy and water cons...

Страница 22: ...he height of the top basket to make room for larger items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 R...

Страница 23: ...f 31 cm can be arranged in the bottom basket as shown 9 3 Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 9 4 Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards 1 Depending on the appliance specifications ...

Страница 24: ...r 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 9 7 Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that ...

Страница 25: ...require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance 9 8 Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Level Top basket Bottom basket 1 max ø 22 cm 30 cm 31 cm Page 23 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Applianc...

Страница 26: ...ogramme with the highest cleaning temperature Page 18 without tableware To remove any marks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change this setting and other Basic settings Page 35 at any time again 11 Rinse aid system 11 1 Rinse aid For optimum drying results use rinse aid Only use rinse aid for domes...

Страница 27: ...im ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the dis play shows r00 5 To save the settings press for 3 seconds a The rinse aid system is switched off and the rinse aid refill indic...

Страница 28: ...tain components other than detergent e g powder or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying res ults please also use Rinse aid Page 26 Combined detergents Besides conventional separate deter gents a number of products are available with additional functions These products not on...

Страница 29: ... them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance 12 4 Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add...

Страница 30: ...orated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 13 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommenda tion The following tableware is not dishwasher sa...

Страница 31: ...of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under runnin...

Страница 32: ...14 Basic operation operation 14 1 Opening appliance door 1 If the childproof lock is not activ ated open the appliance door 2 If the childproof lock is activated press the catch of the lock to the right and open the appliance door 2 1 14 2 Switching on the appli ance Press The standard program is set by default If you do not perform any actions on the appliance for 10 minutes the appliance will au...

Страница 33: ...let You can only change a pro gramme when running if you can cel it Terminate programme Page 34 The appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended the appliance will switch off after 4 seconds Tip To assist the drying we recom mend that the door will be partially opened after the...

Страница 34: ...plays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute 14 11 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the progra...

Страница 35: ...ntensive drying d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connection Only set the ap pliance to hot water if this can be prepared with little energy and a ...

Страница 36: ...he function can be selec ted via the button Activating Remote Start Page 38 With the setting rc 02 the function is perman ently activated This basic setting is not available until after you have connected the device with the Home Connect app Home Connect Page 37 Factory setting rE Start with Y ES Confirm with Restore changed settings to the factory settings The settings for initial start up must b...

Страница 37: ... settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 16 1 Home Connect quick start Connect your appliance to a mobile device quickly and easily ...

Страница 38: ...r appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com 16 5 Software update You can u...

Страница 39: ...e Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dishwasher and the control panel regularly using a damp cloth and wash ing up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will pr...

Страница 40: ...dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct plac...

Страница 41: ... fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into t...

Страница 42: ...an the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 43: ...y Childproof lock is activated Open the appliance door Page 32 Fault Cause and troubleshooting E 20 60 lights up al ternately Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 30 00 will light up alternately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 57 E 31 00 will li...

Страница 44: ...liance on E 34 00 will light up alternately Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 57 E 61 03 will light up alternately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary C...

Страница 45: ...least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 57 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 26 2 Set the amount of rinse ...

Страница 46: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Страница 47: ...e filters Cleaning filters Page 41 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 40 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food an...

Страница 48: ...formance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 27 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 31 Use rinse aid Rinse aid Page 26 Wipeable or water sol ubl...

Страница 49: ...lms is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 39 or a machine cleaning product It may not always be possible to completely remove de posits but they are harmless to health The formation of films is due to metal components on silver or aluminium tableware Clean the...

Страница 50: ...cleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dishwashers Use dishwasher proof glasses Glasses are usually only suitable for use in a dish washer i e long term wear or long term changes must b...

Страница 51: ...your router WLAN display is flash ing Connection to home network is not available Activate the wireless network connection on your router Home Connect cannot be implemented cor rectly Home Connect set incorrectly Please consult the documents supplied for Home Connect Technical fault is present Please consult the information about support in the documents supplied for Home Connect Fault Cause and t...

Страница 52: ...1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automatically You did not wait until programme ended Terminate programme Page 34 Appliance stops dur ing the programme or cuts out Appliance door is not closed properly Close the applianc...

Страница 53: ...nce door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Lid on the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Fault Ca...

Страница 54: ...eshooting 54 Fault Cause and troubleshooting Knocking or rattling noise Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Страница 55: ... the pump cover using a spoon and grip it by the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportatio...

Страница 56: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Страница 57: ...arantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liabil...

Страница 58: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Страница 59: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Страница 60: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001785282 9001785282 021109 ...

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