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Troubleshooting

 en

47

Fault

Cause

Troubleshooting

Removable streaks are
present on glasses, glass-
ware with a metallic appear-
ance and cutlery.

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Irreversible clouding of
glassware.

Glasses are not dishwasher-
proof, only suitable for dish-
washers.

Use dishwasher-proof glasses.
Glasses are usually only suitable for
use in a dishwasher, i.e. long-term
wear or long-term changes must be
expected.

Avoid a lengthy steam phase
(standing time after wash cycle
ends).

Use a programme with a lower tem-
perature. 

→ 

"Programmes", Page 18

Set the softening system to the wa-
ter hardness.

Use detergent with a glass protec-
tion component.

Rust spots on cutlery.

Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.

Use rust-resistant tableware.

Cutlery may also rust if
washed together with rust-
ing items.

Do not wash rusting items.

Salt content in washing wa-
ter is too high.

1.

Remove any spilled special salt
from the tub.

2.

Screw the cap of the special salt
dispenser on tight.

Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.

Spray arms were blocked by
tableware so detergent was
not rinsed out.

Check that the spray arms are not
blocked and can rotate freely.

Detergent dispenser was
damp when detergent was
added.

Only add detergent to a detergent
dispenser when dry.

Excessive formation of foam
occurs.

Hand washing-up liquid is
present in dispenser for
rinse aid.

Immediately add rinse aid to the
dispenser. 

→ 

"Adding rinse aid", Page 24

Rinse aid has been spilled.

Remove the rinse aid with a cloth.

Содержание SMS2ITI04Y

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS2ITI04Y en Information for Use ...

Страница 2: ...asket 20 Bottom basket 20 Cutlery basket 21 Etagere 21 Before using for the first time 21 Performing the initial configura tion 21 Water softening system 22 Overview of water hardness set tings 22 Setting the water softening sys tem 22 Special salt 22 Switching off the water softening system 23 Rinse aid system 24 Rinse aid 24 Setting the amount of rinse aid 24 Switching the rinse aid system off 2...

Страница 3: ...rror code Fault display Sig nal 40 Washing results 41 Home Connect problem 48 Information on display panel 48 Malfunctions 48 Mechanical damage 50 Noise 50 Clean wastewater pump 52 Transportation storage and disposal 52 Removing the appliance 52 Protect appliance from frost 53 Transporting the appliance 53 Disposing of old appliance 53 Customer Service 54 Product number E Nr produc tion number FD ...

Страница 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Страница 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Страница 6: ...fety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of the appliance Highly caustic alka...

Страница 7: ...y splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of tipping Overfilling the Baskets may cause the appliance to tip up Never overfill the Baskets with free standing appliances WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense h...

Страница 8: ... by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep pack...

Страница 9: ...door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain r...

Страница 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Страница 11: ...o wash use the additional Half Load function 1 The programme will adjust to a lower load and consumption will be reduced Additional functions Page 19 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing w...

Страница 12: ...Make the appliance level using the height adjustable feet Make sure that the appliance is standing on the floor securely 6 Install the drainage connection Page 12 7 Install the drinking water connec tion Page 12 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage conne...

Страница 13: ...ent only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted prope...

Страница 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 54 The data you need for Customer Service Page 54 1 Depending on the appliance specifications ...

Страница 15: ...detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 20 8 Cutlery shelf1 Cutlery shelf Page 21 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 38 10 Filter system Filter system Page 37 11 Cutlery basket Cutlery basket Pag...

Страница 16: ...special salt Page 22 5 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 24 6 WLAN display Home Connect Page 33 7 Water supply display Display for water supply 8 button If you press for approx 3 seconds you can open the basic settings 9 Start button Starting the programme Page 30 10 Programme buttons and additional functions Programmes Programmes Page 18 Additional functions Additi...

Страница 17: ... appliance en 17 13 Programme sequence display The programme sequence display shows the cur rent cycle of the appliance e g washing rinsing or drying 14 Door handle1 Open the appliance door 1 Depending on the appliance specifications ...

Страница 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry All Additional fun...

Страница 19: ...il enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Favourite You can save a combination of a pro gramme and an additional function to the button You can save the programme via the Home Connect app The pre rinse program is saved to this button at the factory Pre rinse is s...

Страница 20: ...tic parts There is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of tableware in the top basket Bottom basket Arrange pans and plates in the bot tom bask...

Страница 21: ... you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 34 Requirement The appliance has been installed and connected Page 11 1 Add special salt Page 22 2 Add rinse aid Page 24 3 Switch on the appliance Page 29 4 Setting the water softening sys tem Page 22 5 Set the amount of rins...

Страница 22: ...ng the water softening sys tem Page 22 With a water hardness of 0 8 E you can dispense with special salt for dishwashers and switch off the water softening system Switching off the water softening system Page 23 Setting the water softening system Set the water hardness on your appli ance 1 Determine the water hardness and the appropriate setting value Overview of water hardness set tings Page 22 2...

Страница 23: ... dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness is max 26 E and you are using combined deter ...

Страница 24: ...change the amount of rinse aid 1 Press 2 To open the appliance settings press for 3 seconds a is flashing on the display 3 Press repeatedly until flashes 4 Press repeatedly until the right amount of rinse aid has been set 0 1 2 or 3 LEDs will light up ac cordingly The factory setting is level 2 LED A and LED B Page 15 A low setting adds less rinse aid during the wash cycle and re duces streaking o...

Страница 25: ...leaning functions and do not need to be measured out With shorter Pro grammes Page 18 tabs sometimes do not dissolve Detergent Description entirely and leave residues of detergent This may im pair the cleaning effect Powder deter gent Powder detergent is re commended for shorter Programmes Page 18 The dosage can be adjus ted to the level of soiling Liquid detergent Liquid detergent works faster an...

Страница 26: ...id can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health Information on detergents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The c...

Страница 27: ... detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and ...

Страница 28: ...in the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme has ended take glass ware and cutlery out of...

Страница 29: ...eware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling an...

Страница 30: ... partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 30 The appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended the appliance will switch off after 4 seconds Interrupting programme Note When you open the appliance door on...

Страница 31: ...Basic operation en 31 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme continues automatically ...

Страница 32: ...xtra Dry on or off for each operation For a better drying result the temperature in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 32 Wi Fi On Off 1 Switch the wireless network connection on or off Set Wi Fi Page 33 Remote Start Scale with 3 levels Activate or deactivate the func tion Activating Remote ...

Страница 33: ...tton If LED A LED B and LED C light up the function is permanently ac tivated The factory setting is level 2 LED A and LED B Page 15 5 To save the settings press for 3 seconds Restoring factory settings 1 Press 2 To open the appliance settings press for 3 seconds a is flashing on the display 3 Press repeatedly until and flash in the display 4 Press to set the appliance back to the factory settings...

Страница 34: ...t its installation location The appliance door is closed 1 With the help of the Home Connect app scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether th...

Страница 35: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Страница 36: ...ned with ma chine care products and machine cleaners is the right programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of D...

Страница 37: ...emove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press a Machine Care is run...

Страница 38: ... fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 ...

Страница 39: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 40: ... be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause Troubleshooting Display for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The filters in the water con necti...

Страница 41: ...s present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 54 and give the er ror code Displays flash Appliance door is not closed properly Close the appl...

Страница 42: ...with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tablewar...

Страница 43: ...ray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 38 Filters are soiled Clean the filters Cleaning filters Page 37 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 37 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Tableware has been pre cleaned too int...

Страница 44: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 25 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 18 Position tableware at an angle Arrange tableware Page 28 Use rinse aid Rins...

Страница 45: ...ture is too low Select a programme with a higher washing temperature Programmes Page 18 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 25 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of ...

Страница 46: ... the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of f...

Страница 47: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Страница 48: ... on display panel Fault Cause Troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 22 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse ...

Страница 49: ...he mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 30 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interru...

Страница 50: ...osed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky ...

Страница 51: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Страница 52: ...d remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find...

Страница 53: ...e water tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out Disposing of old appliance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock o...

Страница 54: ...ase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can ...

Страница 55: ...ausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing your request will be charged to you This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby de clares that the...

Страница 56: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001561504 9001561504 020407 ...

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