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Troubleshooting

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18 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Fault

Cause and troubleshooting

Appliance door will
not open or cannot be
opened easily.

Childproof lock is activated.

Open the appliance door. → 

Page 31

Fault

Cause and troubleshooting

E:12 lights up.

Appliance has detected calcified heating element.

1.

Descale the appliance.

2.

Operate the appliance with the water softening
system.

1

E:14 lights up.

Water protection system is activated.

1.

Turn off the water tap.

2.

Call Customer Service → 

Page 53

.

E:15 lights up.

Water protection system is activated.

1.

Turn off the water tap.

2.

Call Customer Service → 

Page 53

.

E:16 lights up.

Water is continuously running into the appliance.

1.

Turn off the water tap.

2.

Call Customer Service → 

Page 53

.

E:18 or indicator for
water supply lights up.

Supply hose is kinked.

Install the supply hose without kinks.

Water tap is turned off.

Turn on the water tap.

Water tap is jammed or furred up.

1

Depending on the appliance specifications

Содержание SKS68BB008

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SKS68BB008 en User manual ...

Страница 2: ...14 6 2 Controls 15 7 Programmes 17 7 1 Information for test institutes 19 8 Additional functions1 19 9 Features 21 9 1 Basket 21 9 2 Cutlery basket 21 9 3 Folding prongs 22 9 4 Height of tableware 22 10 Before using for the first time 22 10 1 Performing the initial con figuration 22 11 Water softening system 23 11 1 Overview of water hardness settings 23 11 2 Setting water softening sys tem 23 11 ...

Страница 3: ... 2 Changing basic settings 35 17 Cleaning and servicing 36 17 1 Cleaning the tub 36 17 2 Self cleaning interior1 36 17 3 Cleaning products 36 17 4 Tips on appliance care 36 17 5 Filter system 37 17 6 Cleaning the spray arm 38 18 Troubleshooting 39 18 1 Clean wastewater pump 51 19 Transportation storage and disposal 51 19 1 Removing the appliance 51 19 2 Protect appliance from frost 52 19 3 Transpo...

Страница 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Страница 5: ...st be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through the...

Страница 6: ...kaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machine Care pro gramme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in or der to prevent accidents e g through trippin...

Страница 7: ...dify the power cord 1 6 Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is dangerous Never operate a damaged appliance Never operate an appliance with a cracked or fractured surface Never pull on the power cord to unplug the appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the po...

Страница 8: ...an lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye ...

Страница 9: ...Safety en 9 1 8 Safety systems Protect children from possible hazards resulting from the appli ance Depending on the features of the model the appliance comes with a Childproof lock Page 11 ...

Страница 10: ...r hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum value specified a pr...

Страница 11: ...ng to the de fault a Consumption is reduced Sensors Page 11 4 3 AquaSensor1 The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the washing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is low the washing water is used in the next wash cycle allowing water con sumption to be reduced by 2 4 l...

Страница 12: ...check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher User manual Installation Instructions Warranty1 Installation material Steam guard plate1 Rubber apron1 Mains cable Quick reference guide1 5 2 Installing and connecting the appliance You can position your appli...

Страница 13: ...a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 54 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your appliance to the power supply Connecting the applia...

Страница 14: ...self with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 8 7 6 4 5 1 Rating plate Rating plate with E number and FD num ber Page 53 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Страница 15: ... the tableware has not been washed properly clean the spray arm Cleaning the spray arm Page 38 6 Filter system Filter system Page 37 7 Basket Basket Page 21 8 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid Rinse aid system Page 25 1 Depending on the appliance specifications 6 2 Controls You can use the control panel to configure all functions of your appliance and to obtain i...

Страница 16: ...tings via the display and the setting buttons Changing basic settings Page 35 5 Timer programming and set ting buttons Setting timer programming Page 32 Changing basic settings Page 35 6 Start button and reset button Starting the programme Page 32 Terminating the programme Page 32 7 Additional functions1 Additional functions Page 19 8 button If you press for approx 3 seconds you can open the basic...

Страница 17: ...o normal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional func tions BBQ 70 Tableware Washing pots and pans non fragile table ware and cut lery Level of soiling Removing stub born burned or dried on food remnants con taining starch and protein When using powde...

Страница 18: ...leaning 50 C Intermediate rinse Final rinse 66 C Drying All Additional func tions Page 19 Glass 40 Dishes Cleaning delic ate tableware cutlery temper ature sensitive plastics glasses and stemware in the stemware bas ket Level of soiling Removing lightly adhering fresh food rem nants Particularly gentle Pre rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Drying IntensiveZone VarioSpeed Extr...

Страница 19: ...rability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door 8 Additional functions1 You can find an overview of the addi tional fun...

Страница 20: ...unction in creases the hygiene status This will in crease the run ning time and energy con sumption Additional func tion Use IntensiveZone Switch on with mixed loads containing dishes with dif ferent soiling levels e g place very soiled pots and pans in the bottom basket and normally soiled dishes in the upper basket The spray pressure in the bottom basket is increased and the max imum pro gramme ...

Страница 21: ...ional rinse cycle is activated between the washing cycle and the final rinse of the washing pro gramme selec ted Water con sumption is in creased and the running time extended 9 Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance 9 1 Basket Arrange the tableware in the basket 9 2 Cutlery basket ...

Страница 22: ...forming the initial configuration On initial start up or after a reset to the factory settings you will need to make settings Requirement The appliance has been installed and connected Page 12 1 Add special salt Page 24 2 Add rinse aid Page 26 3 Switch on the appliance Page 31 4 Setting the water softening system Page 23 5 Set the amount of rinse aid to be dispensed Page 26 6 Add detergent Page 27...

Страница 23: ...ft 1 2 1 4 H 01 11 12 Medium 1 5 1 8 H 02 13 15 Medium 1 9 2 1 H 03 16 20 Medium 2 2 2 9 H 04 21 26 Hard 3 0 3 7 H 05 27 38 Hard 3 8 5 4 H 06 39 44 Hard 5 5 6 2 H 07 Note Set the water hardness determ ined on your appliance Setting water softening system Page 23 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off water softening...

Страница 24: ... Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser a Funnel 1 Fill the dispenser right up with spe cial salt The water in the dis penser is displaced and forced out 4 Place the lid back on the dis p...

Страница 25: ... Here you can find an overview of the maximum additional running time and consumption values during regeneration of the water softening system You can find the column applicable to your model in the quick reference guide according to its water consumption in the Eco 50 programme Water con sumption in litres de pending on model Regeneration of the water softening system after x rinse cycles Additio...

Страница 26: ...ay shows H xx a The display shows 3 Press repeatedly until the display shows the value set at the factory r 04 4 Press or repeatedly until the right amount of rinse aid has been set A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the s...

Страница 27: ...ns and do not need to be measured out With shorter Pro grammes tabs some times do not dissolve entirely and leave residues of deter gent This may im pair the cleaning ef fect Detergent Description Powder de tergent Powder detergent is recommended for shorter Programmes The dosage can be adjusted to the level of soiling Liquid deter gent Liquid detergent works faster and is recommended for shorter ...

Страница 28: ... can cause in creased frothing and damage the appli ance Detergent containing chlorine Chlorine residue on tableware may present a risk to health 13 3 Information on deter gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The...

Страница 29: ...a little detergent to the interior door of the appliance 14 Tableware Only clean tableware that is suitable for dishwashers Note Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 14 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish was...

Страница 30: ...ashing result and pre vent damage to both the appliance and tableware Tips Using the appliance allows you to save energy and water compared to washing up by hand See our website for examples of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery Technical specifications...

Страница 31: ...n es pecially environmentally friendly programme and ideal for normally soiled tableware It is the most effi cient programme for the combina tion of energy water consumption for this type of tableware and evid ences conformity with the EU Eco design Directive If you do not perform any actions on the appliance for 15 minutes the appliance will automatically switch off 15 3 Setting a programme To ad...

Страница 32: ...me has started Page 32 Press for approx 3 seconds a The button lock is activated and will be automatically deactivated at the end of the programme a The display shows CL when the appliance is running a The button lock remains activated with a power failure 15 8 Deactivate button lock Press for approx 3 seconds 15 9 Interrupting programme Note When you open the appliance door once the appliance has...

Страница 33: ...operation en 33 Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme continues automatically ...

Страница 34: ...witches the wa ter softening system off Rinse aid dis pensing r 04 1 r 00 r 06 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 26 Switch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 11 Extra Dry d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improve...

Страница 35: ...liance is switched on With the setting SP 01 the Eco 50 programme is set by default when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume When you switch the appli ance on or off a signal tone sounds Level SL 00 switches the signal tone off Button volume bl 02 1 bl 00 bl 03 Set the button volume during operation Level bl 00 switches the button tones off Factor...

Страница 36: ...f cleans the interior at regular inter vals The programme sequence is auto matically adjusted for self cleaning e g the cleaning temperature is briefly increased Consumption val ues e g water and electricity may also increase If the interior is no longer self cleaned adequately and deposits occur see this information Cleaning the tub Page 36 17 3 Cleaning products Only use suitable cleaning produc...

Страница 37: ...he filter system Check that no foreign objects fall into the sump 2 1 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click in...

Страница 38: ...hing water may block the nozzles and bearing of the spray arm Clean the spray arm regularly 1 Pull up the spray arm to remove 2 Check the outlet nozzles on the spray arm for blockages under running water and remove any for eign objects 3 Insert the spray arm a The spray arm clicks into position ...

Страница 39: ...n or cannot be opened easily Childproof lock is activated Open the appliance door Page 31 Fault Cause and troubleshooting E 12 lights up Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 14 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 53 E 15 lights up Water pr...

Страница 40: ...ilter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 22 lights up 1 Filters are soiled or blocked Clean the filters Cleaning filters Page 37 E 24 lights up Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connect...

Страница 41: ... or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 53 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid ...

Страница 42: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Страница 43: ...d or not engaged 1 Insert the filters properly Filter system Page 37 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Adjust the sensitivity of the sensors Sensors Page 11 Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerins...

Страница 44: ...ffect and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 27 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 30 Use rinse aid Rinse aid Page 25 S...

Страница 45: ...the sensitivity of the sensors Sensors Page 11 Tea residue or lipstick marks on tableware Washing temperature is too low Select a programme with a higher washing temper ature Too little detergent is being used or is unsuitable Use a suitable Detergent Page 27 and follow the manufacturer s instructions for the amount to be used Tableware has been precleaned too intensely The sensors chose a weaker ...

Страница 46: ...out detergents Information on detergents Page 28 Plastic parts inside the appliance are discol oured Plastic parts inside the appliance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the appliance Plastic parts are dis coloured Washing temperature is too low Select a programme with a higher washing temper ature Tableware h...

Страница 47: ...ng term changes must be expected Avoid a lengthy steam phase standing time after wash cycle ends Use a programme with a lower temperature Set the softening system to the water hardness Use detergent with a glass protection component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely affected Use rust resistant tableware Cutlery may also rust if wa...

Страница 48: ...dicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 25 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 26 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 26 Setting the amount of rinse aid Page 26 Fault Cause and troubleshooti...

Страница 49: ...ng appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project bey ond the basket and prevent the appliance door from closing properly Basic settings cannot be changed A programme is currently running Changing basic settings is only possible at the sta...

Страница 50: ...only be remedied in the domestic installation Knocking or rattling noise Spray arm is striking tableware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware se...

Страница 51: ...Use a sponge if necessary 5 Loosen the screws on the pump cover Torx T 20 6 Pull up and remove the pump cover 7 Remove any remnants of food and foreign bodies in the interior 8 Insert the pump cover press down and screw firmly in place 9 Install the filter system 10 Insert the basket 19 Transportation stor age and disposal You can find out here how to prepare your appliance for transportation and ...

Страница 52: ...f the water tap 10 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage...

Страница 53: ...e The rating plate is located inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee1 In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we will provide a re placement under the following condi tions If our Aqua Stop...

Страница 54: ...ettings You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the ...

Страница 55: ......

Страница 56: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707765 9001707765 020118 552 MB en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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