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en 

Troubleshooting

50

Fault

Cause

troubleshooting

Irreversible clouding of
glassware.

Glasses are not dishwasher-
proof, only suitable for dish-
washers.

Use dishwasher-proof glasses.
Glasses are usually only suitable for
use in a dishwasher, i.e. long-term
wear or long-term changes must be
expected.

Avoid a lengthy steam phase
(standing time after wash cycle
ends).

Use a programme with a lower tem-
perature. 

→ 

"Programmes", Page 18

Set the softening system to the wa-
ter hardness.

Use detergent with a glass protec-
tion component.

Rust spots on cutlery.

Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.

Use rust-resistant tableware.

Cutlery may also rust if
washed together with rust-
ing items.

Do not wash rusting items.

Salt content in washing wa-
ter is too high.

1.

Remove any spilled special salt
from the tub.

2.

Screw the cap of the special salt
dispenser on tight.

Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.

Spray arms were blocked by
tableware so detergent was
not rinsed out.

Check that the spray arms are not
blocked and can rotate freely.

Detergent dispenser was
damp when detergent was
added.

Only add detergent to a detergent
dispenser when dry.

Excessive formation of foam
occurs.

Hand washing-up liquid is
present in dispenser for
rinse aid.

Immediately add rinse aid to the
dispenser. 

→ 

"Adding rinse aid", Page 26

Rinse aid has been spilled.

Remove the rinse aid with a cloth.

Detergent or appliance care
product used causes excess-
ive foaming.

Change the brand of detergent.

Содержание SBV6ZCX00E

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SBV6ZCX00E en User manual ...

Страница 2: ... basket 21 Bottom basket 21 Cutlery drawer 22 Etagere 22 Folding prongs 22 Basket heights 23 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 24 Overview of water hardness set tings 24 Setting the water softening sys tem 24 Special salt 24 Switching off the water softening system 25 Regeneration of the water softening system 26 Rinse aid system 26 ...

Страница 3: ...are 39 Filter system 40 Cleaning spray arms 41 Troubleshooting 42 Error code Fault display Sig nal 42 Washing results 44 Home Connect problem 51 Information on display panel 51 Malfunctions 51 Mechanical damage 52 Noise 53 Clean wastewater pump 54 Transportation storage and disposal 54 Removing the appliance 54 Protect appliance from frost 55 Transporting the appliance 55 Disposing of old applianc...

Страница 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...nger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 55 Repairs to the applian...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Страница 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Страница 12: ...ur specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the additional Half Load function 1 The programme will adjust to a lower load and consumption wi...

Страница 13: ...amage in transit and complete ness of the delivery If you have any complaints contact the dealer who sold you the appli ance or our Customer Service Note The appliance was tested at the factory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating in...

Страница 14: ...appli ance you must use a new water sup ply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 57 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply ...

Страница 15: ...sing yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 Rating plate Rating plate with E number and FD number Page 56 The data you need for Customer Service Page 55 1 Depending on the appliance specifications ...

Страница 16: ...sket Top basket 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 41 11 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 12 12 Blow opening of the Zeolith...

Страница 17: ...ter supply display Display for water supply 7 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 8 Start button Starting the programme Page 32 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start Remote Start Page 37 11 Timer programming Setting timer programming Page 32 12 Door opener1 Opening the appliance door Page 31...

Страница 18: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Drying All Addit...

Страница 19: ...n val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the rat ing p...

Страница 20: ...ntrol panel of your appliance are available depending on the appliance configur ation Additional func tion Use SpeedPerfect The run time is shortened by 15 to 75 depending on the rinse programme Energy and water con sumption are increased Additional func tion Use Half Load Switch on with small loads It is recommended adding less detergent to the detergent dis penser than for a full machine load Th...

Страница 21: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 23 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Страница 22: ...d glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Страница 23: ...irst time Configure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 36 Requirement The appliance has been installed and connected Page 13 1 A...

Страница 24: ...d 3 0 3 7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 24 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off the water softening system Page 25 Setting the water softening system Set the water hardness on your appli ance 1 De...

Страница 25: ...d out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the salt refill indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness ...

Страница 26: ...se cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid system Rinse aid system You...

Страница 27: ... switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05 4 Press repeatedly until the dis play shows r00 5 To save the settin...

Страница 28: ...th powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Spe cial salt Page 24 and Rinse aid Page 26 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contai...

Страница 29: ... if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter g...

Страница 30: ...s and tableware was not dishwasher safe Only put glasses and china in the dish washer if it is marked as dishwasher safe by the manufacturer The chemical com position of the deter gent causes damage Use a detergent marked as gentle on tableware by the man ufacturer Highly caustic alkaline or highly acidic clean ing agents in particu lar commercial or in dustrial cleaning agents are not suit able f...

Страница 31: ...lect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the progra...

Страница 32: ...ton for the relevant additional function Additional functions Page 20 a The additional function is set and the additional function button flashes Setting timer programming You can delay the start of the pro gramme by up to 24 hours 1 Press a h 01 appears in the display 2 Use to set the required start time for the programme 3 Press a This activates timer programming Tip To deactivate timer program ...

Страница 33: ...eed to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 11 2 Press Tip If you press during the wash...

Страница 34: ...ensed Setting the amount of rinse aid Page 27 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion On...

Страница 35: ... Level Cn0 switches the wireless network connection off Remote Start rc11 rc0 rc2 Activate or deactivate Remote Start Page 37 The following settings are possible With the setting rc0 the func tion is permanently deactivated With the setting rc1 the func tion can be selected via the button Activating Remote Start Page 37 With the setting rc2 the func tion is permanently activated Factory setting rE...

Страница 36: ...s Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 I...

Страница 37: ...iance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com Software update You can use this fun...

Страница 38: ...ur appliance working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programme with the highes...

Страница 39: ...out tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel o...

Страница 40: ...er 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements...

Страница 41: ...cale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into positio...

Страница 42: ...e tableware in the ap pliance so the Intake opening of the Zeolith container Page 15 is no longer obstructed E 21 60 will light up altern ately Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the Wa ter softening system E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page...

Страница 43: ...witch the appliance on E 92 40 will light up altern ately Filters are soiled or blocked Clean the filters Cleaning filters Page 40 E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewa...

Страница 44: ...se 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 55 and give the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 27 Programme or pr...

Страница 45: ...ed drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually...

Страница 46: ... intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and r...

Страница 47: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 27 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Страница 48: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water ma...

Страница 49: ...perature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Страница 50: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Страница 51: ...e 24 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 27 Refill indicator f...

Страница 52: ...erted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 33 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply ...

Страница 53: ... Remove detergent residue Noise Fault Cause troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small loa...

Страница 54: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 55: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Страница 56: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Страница 57: ...e of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes ...

Страница 58: ... 58 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Страница 59: ......

Страница 60: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001538241 9001538241 000...

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