en
| 1 6 | Installation and Operating Instructions |
Power Max
Level 2 Charging Station
569217 | REV. D | 09.08.2016
6.3 Troubleshooting
Situation
Action
Status indicator is not green
after the Level 2 Charging
Station is powered on
1. Make sure the AC power input is connected correctly.
2. Turn OFF the Level 2 Charging Station and then back ON using the
ON/OFF switch.
3. If the problem persists, contact Technical Support.
Status indicator does not
flash green when the Level 2
Charging Station is connected
to the EV
1. Unplug the charging plug and reconnect it fully to the receptacle on
the EV.
2. Inspect the cable and plug for damage.
3. Inspect the EV and its receptacle for damage
4. Try to charge with the portable cord set that came with the vehicle;
contact Technical Support.
Status indicator flashes red
while charging
1. There is a temporary error.
2. Wait until the temporary error is resolved and the Level 2 Charging
Station returns to normal condition. It usually takes less than 10
seconds.
3. If the status indicator doesn’t return to green, turn OFF the Level 2
Charging Station and then back ON using the ON/OFF switch.
4. If the situation persists, contact Technical Support.
Status indicator is solid red
1. There is a critical error.
2. Unplug the charging plug from the EV immediately.
3. Turn OFF the Level 2 Charging Station and then back ON using the
ON/OFF switch.
4. If the situation persists, contact Technical Support.