en
Troubleshooting
28
Fault
Cause and troubleshooting
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→
lights up in
the display and no
settings can be made
on the appliance.
Childproof lock is activated.
▶
Use to deactivate childproof lock.
→
A message with
appears in the dis-
play, e.g. - .
Electronics fault
1.
Press .
‒
If necessary, reset the time on the clock.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. State the exact error
message and the E no. for your appliance in full.
→
There is a smell of
gas in the kitchen.
The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1.
Ventilate the room.
2.
Call the gas supplier.
Burner does not ig-
nite.
There has been a power cut.
▶
Light the burner with a gas lighter or a match.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Burner parts are wet.
▶
Carefully dry the burner parts.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
The safety valve for the gas line is closed.
▶
Open the safety valve for the gas line.
Gas cylinder is empty.
▶
Replace the gas cylinder.
There is air in the gas line following initial connection or a cylinder change.
1.
Turn the control knob to 0.
2.
Ignite the burner again.
3.
If necessary, repeat the ignition several times.
Burner goes out
straight after being ig-
nited.
The control knob was not held down for long enough.
1.
Keep the control knob pressed in for a few seconds after ignition.
2.
Push the control knob in firmly.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The burner flame
goes out while the
appliance is in opera-
tion.
Gas cylinder is empty.
▶
Replace the gas cylinder.
