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Troubleshooting

21 Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out
by trained specialist staff.

▶

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

▶

Repairs to the appliance should only be carried out
by trained specialist staff.

▶

Only use genuine spare parts when repairing the
appliance.

▶

If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.

WARNING ‒ Risk of fire!

The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.

▶

Switch off the fuse in the fuse box.

▶

Call the customer service.

21.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker is faulty.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other appliances are working.

21.2 Information on the display panel

Fault

Cause and troubleshooting

No displays light up.

The power supply has been disconnected.

▶

Use other electrical appliances to check whether there has been a power failure.

The appliance has not been connected as shown in the circuit diagram.

▶

Connect the appliance in accordance with the circuit diagram.

Electronics fault

▶

If you are unable to rectify the fault, inform the technical after-sales service.

The displays flash.

The control panel is wet or an object is covering it.

▶

Dry the control panel or remove the object.

The "-" display
flashes in the cooking
zone displays.

A fault has occurred in the electronics.

▶

To acknowledge the fault, briefly cover the control panel with your hand.

⁠ ⁠, ⁠ ⁠

The electronics have overheated and one or all of the cooking zones have been switched
off.

▶

Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.

⁠ ⁠ + power level and

audible signal

There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.

▶

Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.

⁠ ⁠ and signal tone

There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.

▶

Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.

⁠ ⁠/ ⁠ ⁠

The cooking zone has overheated and has been switched off to protect the work surface.

▶

Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.

Содержание HLL09A020U

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Free standing cooker HLL09A020U en User manual ...

Страница 2: ...a level Do not use the appliance On boats or in vehicles as a room heater with an external timer or a remote control You cannot operate the appliance with a timer or remote control If you wear an active implantable medical device e g a pacemaker or defibrillator check with your doctor that it complies with Council Directive 90 385 EEC of 20th June 1990 EN 45502 2 1 and EN 45502 2 2 and that it has...

Страница 3: ...may switch on unin tentionally at a later point Switch off the fuse in the fuse box Call the customer service WARNING Risk of burns The appliance and its parts that can be touched become hot during use particularly the hob surround if fitted Caution should be exercised here in order to avoid touching heating elements Young children under 8 years of age must be kept away from the appliance Metal ob...

Страница 4: ...must not directly touch the bottom of the water filled pot Only use heat resistant cookware An appliance with a cracked or broken sur face can cause cuts Do not use the appliance if it has a cracked or broken surface WARNING Risk of scalding The accessible parts of the appliance become hot during operation Never touch these hot parts Keep children at a safe distance Hot steam may escape when you o...

Страница 5: ...liance to cool down with the door open will damage the front of neighbouring kitchen units over time Always allow the cooking compartment to cool down with the door closed after cooking at high temperatures Take care not to trap anything in the appliance door Only leave the cooking compartment to dry with the door open if a lot of moisture was produced during operation Fruit juice dripping from th...

Страница 6: ...sing the drawer ATTENTION Do not place hot objects in the plinth drawer The plinth drawer may be damaged Do not place hot objects in the plinth drawer Do not place oven accessories that exceed the height of the drawer into the plinth drawer Otherwise this may damage the appliance Do not place oven accessories that exceed the height of the drawer into the plinth drawer 3 Environmental protection an...

Страница 7: ...base i e it must be attracted by a magnet The base must also match the size of the cooking zone If cookware is not detected on a cooking zone place this on the cooking zone with the next smallest diameter 4 1 Size and characteristics of the cookware To correctly detect the cookware take the size and the material of the cookware into consideration All cook ware bases must be perfectly flat and smoo...

Страница 8: ...n Pull out the power cable directly at the plug and never by pulling the power cable as this may be come damaged Fit the mains plug and socket together The mains plug can be accessed at all times The cross section of the cable is sufficient The mains cable is not kinked crushed modified or severed If required the mains cable must only be replaced by a qualified electrician A replacement mains cabl...

Страница 9: ...ifications 6 2 Control panels You can use the control panel to configure all functions of your appliance and to obtain information about the operating status Controls You can use the controls to configure all functions of your appliance and to obtain information about the op erating status Control Explanation Function selector Use the function selector to set the types of heating and other functio...

Страница 10: ...e and the energy efficiency class Hot air gentle Cook selected dishes gently on one level without preheating The fan distributes the heat from the ring shaped heating element in the back wall evenly around the cooking compartment The food is cooked in phases us ing residual heat Temperatures up to 200 C are most suitable Pizza setting Cook pizza or food that requires a lot of heat from below The b...

Страница 11: ...at up Due to thermal inertia the temperature that is dis played may differ slightly from the actual temperat ure inside the cooking compartment Cooking with induction In comparison to conventional hobs induction techno logy brings with it a series of changes and has a num ber of benefits such as time savings when cooking and frying energy savings as well as greater ease of clean ing and care It al...

Страница 12: ... operation the self clean ing surfaces absorb splashes from roasting or grilling and break them down If the self cleaning surfaces no longer clean themselves adequately during operation heat up the cooking com partment specifically to the right temperature Cleaning self cleaning surfaces in the cooking com partment Page 19 Cooling fan The cooling fan switches on and off depending on the appliance ...

Страница 13: ...st retailers or online You will find a comprehensive range of products for your appliance in our brochures and online www bosch home com Accessories vary from one appliance to another When purchasing accessories always quote the exact product number E no of your appliance You can find out which accessories are available for your appliance in our online shop or from our after sales service 8 Before...

Страница 14: ...d automatically Select the power level in the next 20 seconds or the hob switches itself off Changing the power level and switching off the cooking zone 1 Select the cooking zone 2 Touch or until the required power level ap pears To switch off the cooking zone set Switching off the cooking zone quickly Touch and hold the symbol for the cooking zone for three seconds The cooking zone switches itsel...

Страница 15: ...ly switch off the hotplates Setting the kitchen timer 1 Select the hotplate and touch twice a beside lights up 2 Use or to select the required time a The time counts down Changing or deleting the timer duration 1 Touch repeatedly until the display beside lights up 2 To change the cooking time touch or or set it to 11 PowerBoost Allows larger volumes of water to be heated more quickly than with the...

Страница 16: ...in before adjusting it Cookware test You can use this function to test the quality of the cookware Not suitable Not optimal Suitable Automatic management with power limitation Deactivated Does not show the power limit unless is activated 1 Switched on Always displays the power limit Restoring factory settings Individual settings 1 Factory settings 1 Factory setting 13 2 To go to the basic settings...

Страница 17: ...ched off 15 3 Types of heating and temperature 1 Use the function selector to set the type of heating 2 Use the temperature selector to set the temperature or grill setting a The appliance starts heating after a few seconds 3 When the dish is ready switch off the appliance Tip The most suitable type of heating for your food can be found in the description of the types of heating Changing the type ...

Страница 18: ...pliance Surface Suitable cleaning agents Information Stainless steel Hot soapy water Special stainless steel cleaning products suitable for hot sur faces To prevent corrosion remove any limescale grease starch or albu min e g egg white stains on stainless steel fronts immediately Apply a thin layer of the stainless steel cleaning product with a soft cloth Enamel plastic painted and screen printed ...

Страница 19: ...fat and meat juices may catch fire Before using the appliance remove the worst of the food residues and remnants from the cooking com partment heating elements and accessories Requirement Read the information on cleaning agents Cleaning agent Page 18 1 Clean the appliance using hot soapy water and a dish cloth For some surfaces you can use alternative cleaning agents Suitable cleaning agents Page ...

Страница 20: ...cloth Wash new sponge cloths thoroughly before use 2 Dry with a soft cloth 18 Cleaning aid The cleaning aid is a fast alternative for occasionally cleaning the cooking compartment The cleaning aid evaporates soapy water and therefore softens dirt This means that dirt can be removed more easily 18 1 Setting the cleaning aid WARNING Risk of scalding If there is water in the cooking compartment when ...

Страница 21: ... socket at the front The rails fit both on the left and right sides Shelf po sitions 1 and 2 are located at the bottom and shelf positions 3 4 and 5 are located at the top 20 Appliance door It is normally sufficient if you clean the outside of the appliance door If the appliance door is very dirty on the inside and outside you can remove the appliance door and clean it 20 1 Door hinges WARNING Ris...

Страница 22: ... of the oven door can be removed to make cleaning easier WARNING Risk of injury Scratched glass in the appliance door may develop into a crack Do not use any harsh or abrasive cleaners or sharp metal scrapers to clean the glass on the oven door as they may scratch the surface The components in the appliance door may have sharp edges Wear gloves 1 Detach the oven door Removing the appliance door Pa...

Страница 23: ... the appliance door Reattach the oven door in the reverse sequence to re moval WARNING Risk of injury The oven door might accidentally fall or a hinge may suddenly snap shut In this case do not hold onto the hinge Call cus tomer service 1 When attaching the oven door ensure that both hinges are inserted in the opening direction 2 The notch on the hinge must engage on both sides 3 Close both lockin...

Страница 24: ...he display panel Fault Cause and troubleshooting No displays light up The power supply has been disconnected Use other electrical appliances to check whether there has been a power failure The appliance has not been connected as shown in the circuit diagram Connect the appliance in accordance with the circuit diagram Electronics fault If you are unable to rectify the fault inform the technical aft...

Страница 25: ...rcised here in order to avoid touching heating elements Young children under 8 years of age must be kept away from the appliance WARNING Risk of electric shock When changing the bulb the bulb socket contacts are live Before replacing the bulb ensure that the appliance is switched off in order to prevent a potential electric shock Also unplug the appliance from the mains or switch off the circuit b...

Страница 26: ...gy effi ciency class G 23 1 Product number E Nr and production number FD You can find the product number E Nr and the pro duction number FD on the appliance s rating plate You will see the rating plate with these numbers if you open the appliance door Make a note of your appliance s details and the Cus tomer Service telephone number to find them again quickly 24 How it works Here you can find the ...

Страница 27: ...24 4 Notes on baking When baking use the shelf positions indicated Baking on one level Shelf posi tion Rising pasta baked goods or tin on the wire rack 2 Flat pasta baked items or in the baking tray 2 3 Baking on two or more levels Shelf posi tion Universal pan Baking tray 3 1 Baking tins on the wire rack First wire rack Second wire rack Shelf posi tion 3 1 Baking on three levels Shelf posi tion B...

Страница 28: ...150 170 60 80 Sponge flan 3 eggs Springform cake tin diameter 26 cm 2 160 170 30 40 Sponge flan 6 eggs Springform cake tin Ø 28 cm 2 160 170 35 45 Tray bakes Meal Accessory cookware Shelf posi tion Type of heating Temperature in C Cooking time minutes Sponge cake with topping Universal pan 3 160 180 20 45 Sponge cake 2 levels Universal pan Baking tray 3 1 140 160 30 55 Shortcrust tart with dry top...

Страница 29: ...iversal pan Baking tray 3 1 190 210 35 45 Biscuits Meal Accessory cookware Shelf posi tion Type of heating Temperature in C Cooking time minutes Viennese whirls Universal pan 3 140 1501 30 40 Viennese whirls 2 levels Universal pan Baking tray 3 1 140 1501 30 45 Viennese whirls 3 levels 2x Baking tray Universal pan 5 3 1 130 1401 40 55 Biscuits Universal pan 3 140 160 20 30 Biscuits 2 levels Univer...

Страница 30: ...cook ing compartment Reduce the baking temperature and in crease the baking time Your cake is unevenly browned Reduce the baking temperature Cut the greaseproof paper to a suitable size Position the baking tin in the centre Shape small baked goods to be the same size and thickness Topic Tip Your cake is cooked on the outside but is not fully baked through on the in side Reduce the baking temperatu...

Страница 31: ... rack 3 220 240 15 25 1 The cooking process must take place on the appliance baking tray 2 Preheat the appliance 24 7 Pizza quiche and savoury cakes Here you can find information about pizza quiche and savoury cakes Recommended settings Pizza quiche and savoury cakes Meal Accessory cookware Shelf posi tion Type of heating Temperature in C Cooking time minutes Pizza fresh Universal pan 3 170 190 20...

Страница 32: ...eavier than what is specified in the recommended settings always use the lower temperature If cooking more than one item use the weight of the heaviest item as a basis for determining the cooking time The individual pieces must be approximately the same size Roasting and grilling on the wire rack Roasting on the wire rack works particularly well for large poultry or for multiple pieces at the same...

Страница 33: ...t lean meat with fat as required or separate the pieces When roasting add a little liquid if the meat is lean Cover the base of the glass cookware with ap prox 1 2 cm of liquid Score the rind crosswise If you turn the joint when cooking it ensure that the rind is underneath to be gin with When the joint is ready turn off the oven and allow it to rest for a further 10 minutes in the cooking compart...

Страница 34: ...70 190 120 140 Goose legs 350 g each Cookware without lid 3 220 240 40 50 Small turkey 2 5 kg Cookware without lid 2 180 200 80 100 Turkey breast boned 1 kg Cookware with lid 2 240 260 80 100 Turkey thigh on the bone 1 kg Cookware without lid 2 180 200 90 100 Meat Food Accessories cook ware Shelf posi tion Type of heating Temperature in C grill setting Cooking time in mins Joint of pork without ri...

Страница 35: ...ssful the first time you can find some tips here Topic Tip The roast is too dark and the crackling is partly burnt Select a lower temper ature Reduce the roasting time Your roast is too dry Select a lower temper ature Reduce the roasting time The crackling on your roast is too thin Increase the temperat ure Or Switch on the grill briefly at the end of the roasting time Topic Tip Your roasting juic...

Страница 36: ...amide Baking Set max top bottom heating to 200 C Set the temperature in hot air mode to max 180 C Biscuits Brush baked items and biscuits with egg or egg yolk This reduces the pro duction of acrylamide Oven chips Spread the chips out evenly and in a single layer on the baking tray Cook at least 400 g at once on a bak ing tray so that the chips do not dry out 24 13 Drying You can achieve outstandin...

Страница 37: ...Thoroughly wash the fruit and vegetables 2 Prepare the fruit and vegetables e g peel remove pips stone and chop 3 Fill the glass up to approx 2 cm below the mouth 4 Fill the jars with hot liquid For one litre jars approx 400 ml of liquid is neces sary For fruit Skimmed sugar solution Approx 250 g sugar for sweet fruit Approx 500 g sugar for sour fruit For vegetables Boiled water 5 Wipe the rims of...

Страница 38: ...ts bubbling 70 3 Residual heat 30 Stone fruit e g cherries apricot peach grapes gooseberries damsons 1 litre pre serving jars 2 1 170 180 2 1 Until bubbling starts 2 Residual heat 30 Pomes e g apples straw berries gooseberries 1 litre pre serving jars 2 1 170 180 2 1 Until it starts bubbling 30 40 2 Residual heat 25 Pureed fruit e g apples pears and plums 1 litre pre serving jars 2 1 170 180 2 1 U...

Страница 39: ...est for another 10 to 30 minutes in the appliance after switching it off Recommended settings Defrosting Meal Accessory cookware Shelf position Type of heating Temperature in C Cooking time minutes Baked items cake and bread fruit veget ables meat products Wire rack 2 3 1 24 17 Test dishes These overviews have been produced for test institutes to facilitate appliance testing in accordance with EN ...

Страница 40: ...sal pan 3 1501 25 35 Small cakes Universal pan 3 1501 25 35 Small cakes 2 levels Universal pan Baking tray 3 1 1501 25 35 Small cakes 3 levels 2x Baking tray Universal pan 5 3 1 1401 35 45 Hot water sponge cake Springform cake tin diameter 26 cm 2 160 1702 30 40 Hot water sponge cake Springform cake tin diameter 26 cm 2 170 30 40 Hot water sponge cake 2 levels Springform cake tin diameter 26 cm 3 ...

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Страница 44: ...ing for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001679561 9001679561 020202 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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