19
STATEMENT OF LIMITED WARRANTY
The limited warranty from BSH Home Appliances (“Bosch”) in this
statement of limited warranty applies only to the Bosch fridge-freezers
(the “Product”) which you, as first purchaser have bought, if the
product: (1) was purchased for normal (not commercial) use in the
household and was always and exclusively used for normal household
purposes; (2) was purchased as a new appliance at retail (not as a
display, “as is” or as a return) and not for resale or for commercial use;
and (3) was purchased in the United States or Canada and has never
left the country in which it was originally purchased. The warranties
listed herein apply only to the first purchaser of the product and are not
transferable.
Remember to return your registration card; although it is not required to
obtain services within the scope of the warranty, it provides Bosch with
the best means of contacting you in the unlikely event of a safety
warning or a product recall.
Period of validity of the warranty: Bosch warrants that the product is
free from defects in materials and workmanship for a period of three
hundred and sixty five (365) days from the date of purchase. This
period starts on the day of purchase and will not be postponed, stalled,
tolled, suspended, extended or replaced for any reason. This Product
is also warranted to be free from cosmetic defects in material and
workmanship (such as scratches of stainless steel, paint/porcelain
blemishes, chip, dents, or other damage to the finish of the Product),
for a period of thirty (30) days from the date of purchase or closing date
for new construction. This cosmetic warranty excludes slight color
variations due to inherent differences in painted and porcelain parts, as
well as differences caused by kitchen lighting, product location, or
other similar factors. This cosmetic warranty specifically excludes any
display, floor, “as is”, or “B” stock appliances.
Repair/replacement as exclusive remedy: During this warranty
period Bosch or one of its authorized customer service providers will
repair your product free of charge (subject to certain restrictions listed
herein) if it turns out that your product has a material or production
defect. If reasonable attempts to repair the product have been made
without success, then, Bosch will replace your product (upgraded
models may be made available to you for an additional fee at the sole
discretion of Bosch). All removed parts and components are the
property of Bosch at its sole discretion. For the purpose of this
warranty all replaced and/or repaired parts will receive the identity of
the original parts, and this warranty will not be extended with regard to
these parts.
Bosch's sole liability and responsibility, based on this warranty,
consists of repairing the factory-defective product using a customer
service provider authorized by Bosch during normal business hours.
For safety and property damage concerns, Bosch strongly
recommends that you do not attempt to repair the product yourself or
have it repaired by a non-authorized service provider; Bosch is not
liable for repairs or work performed by a non-authorized service
provider. If you decide to have the product repaired by somebody other
than an authorized service provider, THIS WARRANTY WILL BE
AUTOMATICALLY VOIDED. Authorized customer service providers are
those persons or companies which have been specially trained on
Bosch products and which, in the opinion of Bosch, have an excellent
reputation concerning their customer service and their technical skills
(note: they are independent persons/companies, they are no agents,
partners, subsidiary companies or representatives of Bosch).
Irrespective of this, Bosch accepts no liability or responsibility for the
product if it is in a remote location (more than 100 miles from an
authorized service provider) or in an inaccessible, dangerous,
threatening or insidious locale, surroundings, or environment; in such a
case Bosch would, if you so request, pay for labor and materials as
well as for shipment of the materials to the nearest authorized service
provider, but you would have all responsibility and liability for the costs
for transportation or other extra charges of the service provider if the
latter has already agreed to make the service call.
Extension of the limited warranty:
Bosch also offers the following, limited warranties:
■
2-year limited warranty: Bosch will repair or replace all components
which are proven to have a defect in material or workmanship
(without labor costs).
■
5-year limited warranty on electronics: Bosch will repair or replace
all microprocessors or PCBs which are proven to have a defect in
material or workmanship (without labor costs).
■
Lifetime warranty against rusting of stainless steel parts: Bosch will
repair or replace all components which are proven to have a defect
in material or workmanship (without labor costs).
Expired warranty: Bosch is under no obligation, at law or otherwise, to
provide you with concessions of any kind after the warranty period has
elapsed, this includes repairs, pro-rata charging or product
replacement.
Exclusion of warranty: The warranty described herein excludes all
defects and damage that are not the direct fault of Bosch; including,
but not limited to, one or more of the following: (1) Use of the product in
other than the normal, usual and intended way (including inter alia any
form of commercial utilization, use or storage of a domestic appliance
outdoors, use of the product in conjunction with air or water-going
vessels); (2) Any party's willful misconduct, negligence, misuse,
carelessness, disregard, improper handling, inadequate maintenance,
faulty or negligent installation, tampering, non-observance of the
instructions for use, incorrect operation, work performed by
unauthorized service provider (including in-house repairs or testing the
inner workings of the appliance); (3) Adjustments, changes, alterations,
or modifications of any type; (4) Nonobservance of electrical, plumbing
or building regulations, provisions or laws of the state, country, region,
city or district, including installation of the product not in accordance
with local fire protection and building codes and regulations; (5) Normal
wear, spilled food, liquids, accumulation of grease or other substances
which collect on, in or around the product; and (6) External, natural
and/or environmental forces and factors, e.g. rain, wind, sand, floods,
fires, mudslides, frost, excessively high humidity or prolonged load due
to humidity, lightning, power failures, structural failure of the appliance
environment, as well as cases of force majeure. In no event shall Bosch
have any liability or responsibility whatsoever for damage to
surrounding property, including cabinets, cupboards, floors, ceilings
and other structures or objects near the product. Also excluded from
the warranty are products on which the serial number was changed,
disguised or removed; customer service requests to train the customer
in the use of the product, or requests when the product is in working
order; correction of installation problems (you alone are responsible for
all structural conditions and equipment for the product, inter alia for the
power connection, the pipe connections and other connections, the
proper ground/flooring and for modifications, e.g. installation in
furniture, walls, floors, shelves, etc.); resetting of circuit-breakers or
fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT
YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT,
WHETHER THE CLAIM ARISES IN CONTRACT OR TORT
(INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR
OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY
WARRANTY IMPLIED BY LAW, WHETHER FOR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD
THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO
EVENT WILL THE MANUFACTURER BE LIABLE FOR
CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS
LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES,
INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE
DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR
OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE.
Any attempt to change, modify or extend this warranty requires the
prior written consent of an officer of BSH.
Obtaining warranty service: To obtain warranty service for your
product, you should contact an authorized Bosch customer service
center in your vicinity.
BSH Home Appliances
1901 Main Street, Suite 600
Irvine, CA 92614
1-800-944-2904
